State Government Affairs

Strengthening interactions. Improving communications.

Our team has accountability for legislative and regulatory affairs, community relations and supporting corporate responsibility initiatives in all 50 states.

We advocate on Verizon’s behalf and represent its interests before all levels of state and local government. And we seek to strengthen interactions and communications between all parties interested in leveraging innovative technology to deliver solutions that improve people’s lives.

Here, you'll find recent reports, popular links, notices and filings required under state regulations.

Latest reports and policies

ESG Resources Hub

Company Policies

State notices

Verizon publishes notices to provide everyone with timely information on a variety of issues – including changes to our wireline and Fios network and information on local agreements.

All

All notices
Effective date	Resource	Description
1.1.2016	State Tariffs website	Verizon tariffs, product guides, agreements and related materials
1.1.2016	Verizon White Pages	Online directory of residential listings
1.1.2016	Lifeline	Program offering telephone discounts to qualified low-income customers
1.1.2016	National Do Not Call Registry	Information about the National Do Not Call Registry

Connecticut

Connecticut notices
Effective date	Document name	Description
08.30.2024	Vegetation Management Inquiries (PDF)	Consumers with vegetation management issues can contact Verizon.

Nebraska

Nebraska notices
Effective date	Document name
Ongoing	NSTEP Equipment Program Info (PDF)

New Jersey

New Jersey notices
Effective date	Document name	Description
3.13.2023	Customer Bill of Rights (PDF)	The New Jersey Board of Public Utilities (BPU) has established customer rights regarding utility billing and service.
12.16.2024	New Jersey Abandoned Lines Notification (PDF)	How to notify Verizon of an abandoned telecommunications or cable line.

New York

New York notices
Effective date	Document name	Description
7.10.2024	Wireless New York Third Party Notification (PDF)
6.20.2024	Special Protections Program for New York Consumers (PDF)	If you are 62 years of age or older, are blind, or have a disability, you may sign up for Verizon’s Special Protections.
6.20.2024	Programa de protecciones especiales para los consumidores de Nueva York (PDF)
6.20.2024	Wireline New York Third Party Notification (PDF)
6.20.2024	Wireline Notificacion a terceros en Nueva York (PDF)
1.31.2025	Emergency Contingency Plan (PDF)

Pennsylvania

Pennsylvania notices
Effective date	Document name	Description
02.24.2025	Notice of Public Hearings (PDF)	Upcoming Public Input Hearings in March 2025 concerning the Joint Application for Acquisition of Frontier and its subsidiaries by Verizon.
12.31.2015	Meeting Our Chapter 30 Commitments (PDF)	Information about Verizon's commitment to the broadband deployment as outlined under Chapter 30 guidelines.
3.4.2015	Reclassified Wire Centers (PDF)	Information about the wire centers and exchanges reclassified as "competitive" and the impact on consumers on the affected areas.

Washington DC

Washington DC notices
Description
View DC notices and useful links