Capillary Technologies

🌍 At Capillary, culture is at the heart of everything we do. Kicking off our Cap Culture Series, we've Melody Mitchem, our global HR leader at Capillary, who shares her journey from corporate trainer to spearheading human resources, emphasizing the dynamic and ever-evolving nature of working with people. 🌍 Even across time zones and continents, we stay united under the One Capillary mindset, ensuring that support, collaboration, and teamwork are always at the forefront. 💪 #OneCapillary #GlobalTeam #CultureMatters #ClientFirst

Thanks European Loyalty Association (ELA)! 🤝 At Capillary, we’re all about using AI-first solutions to help brands go beyond outdated systems and create loyalty programs that truly connect with their customers. Personalization, seamless experiences, and long-term engagement—our mission is to make it all happen like no one else. 🚀 We’re excited to keep redefining loyalty and partnering with brands to shape the future of customer experiences. #aipoweredsolutions #loyaltystrategies #loyaltymarketing

📣 Webinar Reminder! You have 2️⃣ days before our insightful webinar, The Secret to Loyalty Success: Infusing Non-Transactional Engagement & Gamification into Loyalty & CX Strategies. We have partnered with Loyalty360 to host an insightful webinar featuring our very own MANSI DALAL and Clarissa Schealer, where they will decode loyalty strategies that go beyond conventional and transactional ways to engage customers. Catch the preview below and be sure you tune in on Wednesday, October 30th at 1pm EST. 🗓️ Register here: https://lnkd.in/g_KP-c2M https://lnkd.in/gfsDuKdA

✈️ With decades of airline industry expertise Bill Jansen, President, Americas at Capillary North America, reveals why Frequent Flyer Programs remain a game-changer. While schedules and prices may sway decisions, it’s these programs – especially elite statuses – that spark emotional connections and keep passengers coming back. In a crowded sky of choices, smart airlines know that loyalty programs turn travelers into lifelong customers. Watch the full video to find out. #AirlineLoyalty #FrequentFlyer #CustomerLoyalty #Travel

🌍 A true hodophile, this Captain has been at the forefront of developing innovative features for Capillary's cutting-edge product suite. Meet Swati Jain, Product Manager at Capillary and an avid travel enthusiast who’s been a part of our journey for over two years. Tune in to hear all about her exciting experiences—inside and outside of Capillary—and catch her top 3 travel destinations! ✈️ #KnowYourCaptain #LifeAtCapillary #TravelEnthusiast #ProductManager

What a BIG Handshake it was! 🤝 💖 The BIG Handshake (TBH) Loyalty 2024 was packed with insights, connections, and fun, bringing together the best minds in loyalty. From emotional loyalty to data-driven engagement, the conversations aligned perfectly with our mission to redefine loyalty strategies for our clients. 🎙️ 💼 We’re walking away inspired, energized, and ready to drive the future of loyalty—and we can’t wait for next year! 🙌 Vicki Wickens, MBA | Kunwar Keshav | Ben Stirling | European Loyalty Association (ELA) | Hadie Perkas (G.I.R.L) 😊 | Costas Perkas #Loyalty #CustomerEngagement #TheBIGHandshake #CapillaryTech

Here’s an episode that’s close to our hearts! 💙 In this latest Let's Talk Loyalty and Loyalty TV episode, we shine the spotlight on the incredible journey of Metro Brands Limited, one of India’s largest footwear retailers. For over 10 years, we’ve proudly partnered with them to elevate customer engagement and loyalty across the country. With 850+ stores in 195 cities, Metro has been redefining meaningful customer connections and setting new standards in retail. 🎯 Join BISWAJIT DUTTA, CLMPᵀᴹ, CRM, Loyalty and Analytics Head at Metro Brands, as he shares their winning loyalty strategy and the exciting innovations shaping their future. 🎥 Tune in now: https://lnkd.in/dSrHQCw4 #partnershipvideo #customerstory #footwearbrand #loyaltymarketing

🎉 Just 1 Week to Go! Loyalty is no longer just about points and discounts—it’s about building deeper connections that drive lasting engagement. It’s time for brands to embrace the next evolution. Join us with Loyalty360 as Capillary's Clarissa Schealer and MANSI DALAL share fresh strategies for building emotional connections through non-transactional engagement. Let’s redefine what loyalty means! 💪 Register here: https://lnkd.in/g_KP-c2M #webinaralert #nontransactionalloyalty #customerengagement

Building meaningful guest connections is at the heart of what we do – and we’re thrilled to join My Place Hotels of America on this journey! 🏨💙 With Capillary’s platform, we’re empowering their team to create personalized incentives and memorable guest experiences that go beyond routine stays. Here’s to turning every stay into a story and every guest into a loyal advocate. 🌍✨ #customertestimonials #clientstories #partnership

Guess what? We’ve done it again! 🎉 After being named a leader in the Loyalty Solutions report by Everest Group, we’re back with another huge win—Capillary is now recognized as a Leader in Loyalty Services by Everest Group’s PEAK Matrix® Assessment 2024! 🏆 With 150+ years of combined expertise, our team isn’t just building loyalty programs; we’re crafting strategic, future-proof experiences that redefine how brands connect with customers. From game-changing program designs to hyper-personalization powered by generative AI we’re leading the charge, helping brands foster deeper, long-lasting loyalty. 📊 This double recognition means a lot and is an encouragement for us to shape the future of loyalty. ✨ Read the report here: https://lnkd.in/g-eUutjg Jim S. | Pooja Sharma | Aneesh Reddy | Anant Choubey | Rahul Ramachandran | MANSI DALAL | Clarissa Schealer | Rohan Mahadar | Sridhar Bollam | J. Donald Smith | Kunwar Keshav #LoyaltyLeadership #AIinLoyalty #CustomerExperience #LoyaltyInnovation #EverestPeakMatrix