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GenAI is forecast to contribute between US$2.6 trillion and US$4.4 trillion annually to global GDP by 2030, with a new, smarter chatbot helping the private and public sectors boost customer service, improve efficiency and cut costs. Agentic AI can understand complex questions, provide accurate answers, and solve problems on its own, as highlighted in an interesting new executive playbook from PwC. It says that investments in GenAI are expected to triple from $40 billion in 2023 to over $140 billion by the end of the decade.