Smart Terminal Machines or STMs: Creating an Impact Beyond Banks
Smart Terminal Machines (STMs) aren't just for banks anymore! Today they empowers a wide range of businesses to streamline business activities and enhance customer experience.
Here's how STMs go beyond banking, with real-world success stories:
- Utility Companies: Imagine bill payments, meter readings, and reconnection requests all handled at an STM! Enel, Italy's leading utility provider, deployed STMs in 2023 & 2024, offering 24/7 customer service, resulting in a 30% reduction in call center traffic as of May 2024.
- Retail: Imagine self-checkout kiosks powered by STMs, reducing wait times and offering a frictionless shopping experience. In the US, Walmart saw a 20% decrease in checkout lines after implementing self-service kiosks in 2024.
- Cash in Transit (CIT): STMs can act as secure cash deposit points for CIT companies, streamlining cash collection and reducing security risks. In June 2024, Loomis, a global leader in CIT services, said they are exploring self-service cash deposit kiosks to optimize armored vehicle routes.
Exchange Houses: STMs can revolutionize currency exchange with faster transactions and secure kiosk environments. In India, a prominent currency exchange house leveraged self-service kiosks to witness a 25% increase in daily transactions in 2024.
As Tayseer Innovations, the exclusive GRG Banking Equipment (HK) Co. Limited. partner in the UAE, we offer a comprehensive suite of STM solutions tailored to your specific needs. From user-friendly interfaces to secure cash handling, our STMs empower businesses across industries.