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E.ON NEXT 4+
Moving energy forward!
E.ON Next Energy Limited
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Take control of your account with the E.ON Next app.
Whether you’re a home or business customer, you can now manage your account quickly and easily whenever, wherever.
Here’s what you can do –
· Use FaceID or Touch ID login so you never have to worry about remembering your password again.
· Set a new password if you’ve recently been moved over to us (as long as you’re getting emails from us, the app is ready and waiting for you to use!)
· Send in your meter readings – we’re even got a handy in app torch for those dark & dingy meter cupboards.
· View and download your statements as well as keep up to date with your latest account balance.
· Make payments easily.
· Check your tariff details and renewal dates.
· Manage your account information.
· Opt in to get reminders when there’s something new to see or we need something from you.
Smart Pay As You Go –
· Check your balance and top up when you need to.
· Look through your top up history and get your payment code if needed.
· Opt in for low balance push alerts straight to your phone.
We’re still working on more new features for the app so watch this space and keep your app up to date.
What’s New
Version 1.12.2397
We've fixed some bugs and made some improvements to our face / fingerprint login method to keep you signed in for longer.
We regularly release updates to our app packed with the latest improvements, bug fixes and new features. For the best experience, please keep your app up to date!
Ratings and Reviews
Enjoying the new normal
As a pensioner I am finding it difficult to budget for the severe increases in fuel prices. I find it difficult to understand the huge increases in the standing charges but the opportunity you give me in your usage challenges gives me a chance to embrace my third world new style of life and make a pound or two to pay while turning blue.
I do not use my gas central heating (to expensive) but still pay a huge amount of money for the pleasure of storing your meter and knowing by being cold all day I am making the planet a better place for those who will follow my chilling path into the future.
Philip
Seems easy but has flaws
I’m new to the whole smart meter thing and I already regret having it installed. Firstly I was left with £5 emergency after the meter was fitted, the app or online website account wasn’t working, kept showing me an error, so I couldn’t top up my electric. Not to mention I have three small kids in the house and my previous meter had £71 on it and I was told by electrician that this money would be added to my account after I’ve logged it to my app…. I was on the WHATSAPP (!!) talking to someone from eon till 2 in the morning and only good thing that came out of it was they added extra £15 to my electric as a “sorry”.
I finally managed to log in to the app and my £71 is nowhere to be seen, the app hasn’t updated the credit amount at all in two days and I’ve topped it up yesterday because that £15 wouldn’t last me till today. I have called eon twice and all they are saying is to wait and see. Well it’s been 48h so I’ll give them a call again today.
Now to the PROS, I don’t have to leave the house to top up my electric which is very convenient when you have a newborn and younger kids at home and your partner is at work. Saves you from getting everyone dressed just to go to the shop to get electric.
Maybe work a bit more on your app? Make sure it updated when it says it will, apparently it should update at midnight everyday but mine didn’t.
Resets login
Every now and then, despite having logged in and enabled face ID, the app logs you out! Its very frustrating and could be better. So far the app seems good and provides the info I need to know for my dual fuel Direct Debit account. Jury is out on whether it’s an improvement on the old app. I preferred the Orange to purple but that’s nitpicking! Lol. Also, so far I’ve not needed to call CS but never had an issue in the past, so lets hope they kept the same staff. Reading the LOTS of 1 star reviews suggests it’s problematic if on top up meters. Cynical me says are they doing this to coerce customers to pay by Direct Debit….. just my opinion of course! Edit* Latest update hasn’t fixed the logon/face ID issue described above. So many complaints here about this. Why doesn’t a developer representative at least acknowledge these messages and advise what they are doing about it. Very poor communication. *update* Credit where credit is due, seems you have sorted out the face ID/Logon duration and the app no longer ‘forgetting’ the credentials. *further update* A much improved app and clearly being regularly updated. Im running ios 17.0.3 iphone 12. Thank you
Further update. Still logs you out at random. Very frustrating and unreliable app. Sort it out. iPhone 15 Pro Max iOS 17.3.1
App Privacy
The developer, E.ON Next Energy Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- E.ON NEXT LIMITED
- Size
- 40.3 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 E.ON Next
- Price
- Free