KFC India online ordering app 4+

As a fast-food aficionado, I recently ventured into the world of KFC to satisfy my cravings for some finger-lickin' good chicken. Here's my take on the experience: First impressions matter, and KFC nailed it with their inviting aroma of herbs and spices wafting through the air as soon as I walked in. The menu boasted a variety of options, from classic buckets of chicken to sandwiches and wraps, catering to different tastes and preferences. Opting for their signature Original Recipe chicken, I was pleasantly surprised by the crispy yet tender coating that perfectly encapsulated the blend of eleven secret herbs and spices. Each bite was a flavorful explosion, leaving me eager for more. Accompanying my chicken was a side of their famous mashed potatoes and gravy, which provided a comforting and hearty complement to the main dish. The creamy texture of the mashed potatoes combined with the savory gravy was simply divine. In conclusion, KFC exceeded my expectations with its delectable chicken, flavorful sides, and excellent service. It's no wonder why this iconic fast-food chain continues to be a favorite among chicken lovers worldwide. Whether you're grabbing a quick meal on the go or enjoying a family feast, KFC delivers on its promise of finger-lickin' goodness.

For App - many a times it doesn’t work sometimes an item cannot be added or an offer cannot be applied and calling toll free or restaurant doesn’t help as well as they say you have to do it through app. If something is out of stock then don’t show it in app and if I am not able to add anything from app I should be able to order by calling the toll free or restaurant Food - Many a times food quality is not ok, and we have to depend on giving feedback calls, that should not be the case actually, I see different quality in KFC Noida and Greater Noida which should not be the case as thats the point of having a brand that quality would not be location specific Customer Care - this has happened to me quite a few times, telling these to customer care is like repeating everything to a wall, no action taken by anyone yet, they simply say we cannot do anything for app not working, not able to order, I am a regular customer living at same place but many a times when i call customer care and ask them to place the order which btw they say they cannot, they take my location and just say you place is out of the area that we deliver, and I am like you guys use to deliver from past 5 years what happened now Hope someone from Kfc is looking in comments and get these things sorted as it frustrates customers alot

I’ve placed an order, transaction successful and received screen reading “Order Accepted “ later to not find my order in the app. Called customer service who made me call the outlet - multiple times as numbers were out of service and they kept giving me an alternative number one after the other. Finally I spoke with the store who confirmed they didn’t receive the order. Then I call the customer service again and they say they haven’t received my order and it was not generated. Then how did I get “Order Accepted” confirmation and who accepted the order? Thankfully I’ve taken a screenshot of this too! They do not know if payment was made and their response was “It should come to your back account back in 15 days but we cannot give you this in written because we never received your order or payment”. Then how did I get “ORDER ACCEPTED” in the application? Customer service doesn’t know and couldn’t help. Hoping the amount will reach back. Worst experience with customer service ever!