30 Day Fitness - Home Workout 4+

Question about the workouts.

I was doing the free week trial and I was doing a bunch of “challenges”. However I noticed that in few of he challenges I was working on, the exercises were repeated. For example, I was doing the flat tummy and I got “side leg raises”, I enjoy that workout. But when I went to do the arms challenge, I got this workout again. So my question is do you have a base of workouts and just random select them for a challenge or am I not knowledgeable of how side leg raises are supposed to help my arms get toned?
Besides that, I think the app is super user friendly and very straightforward. I would like to be able to go back on a few calendar days of the challenges because I accidentally finished one without meaning to and couldn’t go back and finish it. I know there was an option to finish it, pause it, and get back to it later but I wasn’t thinking and finished it so my workout for the day was cut short.
Please please let me know because I would like to pay to use this app because it’s super cheap and awesome but not if the workouts are just the same for all the challenges.

Thank you.

Developer Response ,

Hello Ella, thank you for sharing this review with us. It make us very happy to hear that you like our app and find it useful. The app has been developed in close collaboration with professional personal trainers in order to ensure the optimal result and avoid injuries. For this reason, in challenges focusing on specific body parts there might also be exercises that are not directly involving those body parts but that may have a positive influence on them. We gladly inform you that we have released a new update in which it is possible to go back to challenges or workouts that you have already completed. So even if you by accident finish one, you can simply go back to it when you have time and start it over. We hope our answer could be of help to you. If you any other questions or doubts, please don't hesitate to contact us by sending an email to reviews@bendingspoons.com.

Deeply Disappointed

I am beyond upset with the financial and customer service with this application. I’ve consistently been overcharged. It is absolutely ridiculous that your ap promotes paying 4.99 a week, but I was charged 20 dollars on the same day on the 28th. Now, three days later on the 31st, which is less than a week I’m being charged another 4.99. This amounts to 25 dollars in one week, which is absolutely unacceptable. When I tried to voice my concerns and request a refund, I received an automatic email and then a failure to respond once I replied to the automatic email.

There is also a malfunction with your software that forces me to subscribe more than once which results in you overcharging my account for multiple subscriptions. Even after I canceled the extra subscription and received a refund from Apple, the same issue occurred in a matter of a week. As someone who was truly enjoying this application and recommended it to many of my friends and family, I am deeply disappointed in the lack of customer service and regard for people’s finances. I will ensure to leave a review of my awful experience on any fitness website and on Apple as possible. I will also be receiving a refund from my credit card institution. I hope you all can improve one day. Sincerely, not happy.

PS: Now that I’m trying to leave this review it isn’t letting me because I rated it so low. You all are scam artists.

Developer Response ,

Hi, we are very sorry to hear about your experience with our app and customer service. It sounds like it was not very enjoyable, but we are here to do our absolute best to help you now. Given your review, we'd like to investigate further what happened but we might need some more information to take a closer look at your case so we invite you to send us an email to reviews@bendingspoons.com and we'll be glad to help you.

Good way to get back in shape

I like the built-in timers ... and the intuitive use of the user interface, it’s so easy to drag up between sets. The exercises themselves are ok, having done p90x and insanity when I was younger (I’m 56) I found their exercises well-designed, now I’m not up to that level and this app is seriously helping me get back to that — maybe it’s not a fair comparison, but it’s what I have. It’s not that the exercises are much different, but I find that they pay less attention to ergonomics and physiology than those systems — especially for those of us who need some steps to get to those movements. On the other hand, what this has that the others don’t, is the ability to adjust the load after each workout, very cool. The other thing I wish is that they paid more attention to earn-up and cool-down and actually spent a little time on stretches before and after. It’s not a bit deal because I’ve added those on my own ... but as much as I like this app there’s small tweaks that would make it amazing for me. I still give it a five star for finding an awesome app design that really helps me stick with it.