Factor_ Prepared Meal Delivery 4+

I have tried several other meal services. I found the cheapest meal prep kit times to be a lie. I have worked as a line cook. Worse yet, sometimes excluded an ingredient. (Not often.) But potatoes and carrots are so cheap that it explains why the cost is so low.
I tried Cook Unity as a heat and eat meal and their flavors just fell disappointingly flat. Their portions were a tad bit larger but who wants to pay for lack luster meals?!
Some people may think the carb count of Factor meals aren’t as low carb as they would like. Honestly, I was one of those. BUT, I would rather have one absolutely delicious gourmet meal a day and eat bone broth, salads and all the no carb things we’re supposed to do to make this work with my macros. It’s worth it! My buff gym rat husband is so into eating healthy, especially salmon, it’s reduced our grocery bill substantially! He also eats other healthy foods that suit his regimen and lifestyle. Best part for me, is I don’t have to cook separate meals and meal prep so much.
Try it! You have nothing to lose but weight! Not a paid endorsement.

The food is hands down really good and can accommodate different diets. However the app is frustrating to use. It’s not smooth moving around the app at all. If you hit the back button on a page it takes you back to the main screen and not the previous page. When your meals are ordered for the next week you can go view it on the main screen, it takes you to the orders history tab with a different layout. It’s sometimes difficult to edit your meals and save it.

Also, my biggest gripe is that you cannot view meals you have rated. I just finished speaking with customer service where they confirmed there is no way to view this on the app or website. They were able to pull a list of meals showing as my favorites that they said is used for the auto meal references for upcoming weeks. However that list is inaccurate. It was missing meals I love or always order and almost everything on the list I did not like (short list). So when you rate meals….it’s all for nothing 🤷🏽‍♀️. I was told to look at my order history to see what I ordered in the past (at least 10 weeks worth of meals) and remember what I liked/disliked 🙄. Other meal boxes have this option for the customer to review at any time without contacting support. This helps with future orders. For the amount of money spent the app and website should be better.

I’ll be writing down which meals I like in the mean time if I choose to stick with them.

Don’t bother with factor… the customer service is absolutely horrible. The food is ok/good not great. I had multiple times where they sent me the wrong food/the food was old and most likely expired. After the “new customer deal” it comes out to about $15-$16ish per meal..that’s over $100 per week (7 meals). If you just buy the food and cook it yourself it would likely be half that price. I know I said the customer service was bad but I have to bring it up again because it was that bad. While in the phone with customer service I had asked them a question..they didn’t answer the question I asked. I asked the same question again, they refused to answer it and went around the actual question..got to the point where I had asked the SAME EXACT QUESTION 4 times and they never answered it. Like they were reading from a script.
This might work for some people but if you have any issues with your order…good luck with the customer service. I gave them chance after chance.. and just wasn’t happy with it. When I did call and cancel the last box I got was just a joke. Two of the meals were opened and the chemical ice pack had busted open (the ice pack probably popped 75% of the time) the order was completely wrong. It honestly looked like they packed it with random food and shook it up because they were mad that I canceled.