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GettingOut Visits 4+
Video visits on the go!
Telmate, LLC
Designed for iPhone
-
- Free
iPhone Screenshots
Description
*Currently available at select facilities.*
What if you could visit your loved one from your mobile device anytime, anywhere? Now you can!
With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use.
With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device!
WHY USE GETTING OUT VISIT APP?
• IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet.
• NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later.
• NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit.
• NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit.
• NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit.
• NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit.
• MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life.
• LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.
What’s New
Version 3.3
FTC Notice
Ratings and Reviews
READ THIS FOR HELP
Have you tried to make a payment? Does it keep glitching whenever you try to make a payment? OK well I have some information here. The way you’re able to successfully make a payment/deposit to get FaceTime calls from an inmate is doing it on a computer an actual like laptop. When you go to the getting out website, do not login. hit the option to “continue as guest”… Now answer all of the questions and it’ll actually go to the payment option and it will successfully let you put in your billing information etc. and submit a deposit. I’ve read all of the reviews and I had not been able to be successful in making a payment using their app, but if you go to the “getting out” website on an actual laptop, computer and continue as guest, it’s like if you’re setting up a whole other account but you’re not. You’re continuing as guest and you’ve already registered and verified your phone number- do the family and friends option to make a deposit and you’ll be able to successfully make a deposit payment… Hope it works! another thing too is you actually never get the app to open up the FaceTime calls. It uses the Safari or Internet browser on your phone.
Needs work
The app for the most part hasn’t been too much if an issue besides the fact that when a incoming video call us coming through. If you’re not staring at your devices every second of the day you will not get any type of alert sound wise s call is being made to you. Also, if you want to add money it will continue to loop back to you choosing to either adding to particular inmate tablet or to the family and friends account. You will never be able to get it to make a payment. You will have to go to the website outside of the app and confines as a guest and can actually make a payment which is ridiculous but luckily using your credentials will add to your account even though you make your transaction as a guest. It will be better if they add a notification sound and fix the glitch with making a payment through the app instead of the website and doing it as a guest and not signing into your account
Very unreliable and complicated
This is one of the worst apps I’ve ever used. I almost never leave app reviews but I have to speak up on this one. You have to make deposits to be able to communicate, and when you go to the deposit screen, it won’t allow you to make a deposit. It flashes out of the screen both on the app and on the website. It’s like they’re actively trying to disconnect inmates from their loved ones. I’m not sure how this works from the inside or who teaches people how to use it. It is NOT intuitive. Complicated to figure out how to get from place to place within the app.
Separate apps for messaging versus phone and video. For somebody who is in jail for the first time, I have no idea how they know where to start with this. As a family member on the outside with somebody on the inside for the first time, it’s very discouraging. It’s almost criminal that jail systems allow this to be the only communication method with people incarcerated.
App Privacy
The developer, Telmate, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Telmate, LLC
- Size
- 41.1 MB
- Category
- Social Networking
- Compatibility
-
- iPhone
- Requires iOS 14.3 or later.
- iPod touch
- Requires iOS 14.3 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © 2018 Telmate, LLC
- Price
- Free