One – Mobile Banking 4+

I opened an account about 3 weeks ago, they had a reward of $25 if deposited money above $20, so I did and they gave me the $25 right after it cleared! They kept their word on that and for everything else I’ve used it for, roundups work just fine and they even have a Zelle equivalent that sends money in minutes! I have had absolutely NO problems with this app and intend on using it for most of my banking needs. Give it a try, you might just love it too! Oh and for all those ppl claiming that they pay or paid for my review, that is completely absurd and just plain stupid, I usually don’t write reviews for anything, but really good games. But when a bank offers me an incentive of $25 to set up an account with as little as $20 to start, and not only do they send the $25 right after my $20 cleared, but let me move it from my savings to my account with no strings attached, offer shopping bonuses of up to $20 cash back for buying things I needed anyway, then I feel compelled to tell as many ppl as I can that something is what they say it is! I’ve already gotten my dad to sign up, my mom is next! I could care less if you believe what I write or not. Sadly that’s another causality of our talk is cheap world, I was brought up a completely foreign way from today, so I call decent companies out you do what you will with what I say!

Thanks so much for your review and for being a part of One! 💙

Nothing takes up unnecessary space more than a program that does one trick. So I was anxious to get same day pay from spark but I wasn’t invited into the one program. So after doing research I read about one program and I instantly created an account so I can be prepared when it’s available in my region. I didn’t have much choice considering there is no landing page options other than login and sign up. There is no faq page, no help center, no contact us, etc. almost instantly after creating my one account I receive a spark invite with instructions saying use the same login credentials as spark and the link in my email. I didn’t use my spark email for my one account and I used my phone number. So when I pressed the link it automatically integrated to an account I never opened. So I try and resolve the issue by asking customer service to delete my account so that I can go through the link and the integration can be effective. Initially customer service did not fully honor my request because when I tried to create a new account my phone number was still occupied. They then narrated the account is inactive but I can still login for statements. So I requested to delete my data in effort to free up my phone number. So it was done and yet I started getting rejected to create a new account. Customer service explained that at this moment they are unable to reinstate closed accounts and create new accounts for customers. How completely useless.

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I have WalMart In Home delivery. Every week when I place my order I see the little box that says if you open a ONE pay account you can get $15 back on your first purchase AT Walmart and more cash back as you use it. Well, if I’m ordering weekly, why not get cash back? I download the app and begin trying to look for fine print. What is the app? Does it affect my credit? What security does it have? How do you get the cash back?

NOTHING. There is nothing to describe what it is and how it works and where your cash credit goes and how to access it. Because of my Walmart account, I didn’t have to provide almost any info before it’s saying I have a new account and Congrats!! I just earned $15. I go to place an order and I should have $15 credit, correct? WRONG YOU ARE. I have to open a DEBIT CARD to get this, and wouldn’t you know when I chatted with an associate online it stated I had already applied for one? How? I didn’t consent to open a financial account with them? There was no terms and conditions explained let alone a box to check to state I understood them.

Do better Walmart. Every time I have any online theft of a card number, guess where the fraud charges have come from? Walmart. So why would I want to use your financial app when this is how you interact with people? You make false promises, sell the lie, get their information and they waste time and resources to fix YOUR issue.

Thank you so much for leaving a review. Apologies for the issues you are experiencing! Our customers' experience with an app is very important to us. Can you please reach out to us at socialsupport@one.app and include the user name attached to your review so we can assist? Thank you!