TECKIN 4+

An update was made to this app in the Jan- Mar 2021 timeframe that is trying to force users to turn on location. I use this app solely to control smart plugs that are connected to lights. The app insists that I need to turn on location for weather data. Teckin/Longtour does not need to know where I am, and for my use of the product, weather is irrelevant. Unfortunately, I have to tap past a pop up every single time I want to turn a light on or off. This is an attempt to annoy users into giving access to location data.

Otherwise works fine for my purpose. If I knew this location thing was going to be like this w the app I probably would have chosen another smart plug provider.

I have tried to sign up through the app three times. Each time after I try to sign up @ The login screen I enter my email except the terms and never get a confirmation email which hinders me and using my product. Three separate days I have tried to sign up so I can login and use my product and each time i give my information and sit there and keep refreshing my email waiting for a confirmation I get no confirmation email EVER!!! Meanwhile I got four smart plugs I can’t use because I can’t get the app to send me a confirmation email this is ridiculous. I tried this with two separate email addresses and neither worked and yes they were the right email addresses. Somebody needs to address this issue soon they shouldn’t even be an issue I couldn’t even tell you if the app is good or not because I can’t even login. And at the same time I don’t even know if the equipment works because I’m too busy waiting for a response from this app which I eventually end up just throwing equipment back in the drawer hopeful later that it’ll work. Well after a month and waiting enough time for somebody to contact me or give me a login confirmation i am done with this app.

bought a pair of light bulbs to put in the outside lights on either side of our garage door. we wanted something that would turn on automatically at dusk and then turn off at dawn. set up was pretty easy except both lights were on one switch and only one was connecting to wifi. I had to manually screw and unscrew one light bulb 5X’s to get it to “blink rapidly” for set up. then it was fine until about a month ago and then the bulb was no longer responding or following the schedule I had set up. I deleted the bulb from the app to reinstall it. then I went and manually screwed and unscrewed the bulb to set it up but the app couldn’t find my wifi network. I did a forced restart on my phone, unplugged the router and replugged it in and still got the same error message. at this point, we will take the other bulb off the schedule and leave them on 24/7 until they die but we won’t ever buy these bulbs again. they are worthless