Capgemini Invent

How do you turn customers into loyal advocates in an era of endless choices? Brands that win don’t just sell—they create experiences so seamless, personal, and relevant that customers don’t just return; they stay. AI is the key to unlocking this level of hyper-personalization. That’s why I’m excited to be at Adobe Summit in Las Vegas! We’ll be diving into how AI-powered marketing is reshaping customer engagement, turning insights into action, and driving next-level brand loyalty. If you’re attending, let’s connect and explore how AI can transform your customer strategy. See you at the summit! 📅 March 18th – 20th | 📍 The Venetian, Las Vegas | 👋 Booth #425 🔗 Join us: https://bit.ly/4hw4ASk #AdobeSummit #CustomerExperience #GenerativeAI #MakeYourMark Jessica Leitch Rob P. Courtney Brown Kate Wadley Stephen Hewett Bhavesh Unadkat Andrew Smith Alex Smith-Bingham Claudia Crummenerl Nathan Summers Volker Darius Julien Giffard Hervé Derrien Christina Schehl Pratyasha Shishodia Jordan Fisher Bastien Chicha

🛫 𝗘𝗮𝗿𝗹𝗶𝗲𝗿 𝘁𝗵𝗶𝘀 𝘆𝗲𝗮𝗿, Capgemini 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗱 𝗮𝗻 𝗲𝘅𝗽𝗮𝗻𝗱𝗲𝗱 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 Ascendance, 𝗮 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗳𝗼𝗿𝗰𝗲 𝗶𝗻 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗮𝘃𝗶𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿, 𝘄𝗲'𝗿𝗲 𝗽𝗶𝗼𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗵𝘆𝗯𝗿𝗶𝗱-𝗲𝗹𝗲𝗰𝘁𝗿𝗶𝗰 𝗽𝗿𝗼𝗽𝘂𝗹𝘀𝗶𝗼𝗻 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 𝘁𝗼 𝗱𝗿𝗶𝘃𝗲 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗮𝗲𝗿𝗼𝘀𝗽𝗮𝗰𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆.   Ascendance's groundbreaking products, STERNA and ATEA, represent our shared commitment to sustainability and cutting-edge air mobility. We’re excited for the first flight of the ATEA prototype in the upcoming year, showcasing our leadership in sustainable aviation. 🔗 𝗥𝗲𝗮𝗱 𝗺𝗼𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗶𝘀 𝗰𝗹𝗶𝗲𝗻𝘁 𝘀𝘁𝗼𝗿𝘆 𝗵𝗲𝗿𝗲: https://bit.ly/3RarqTM #Sustainability #Aviation #Innovation #GetTheFutureYouWant #Sterna #Atea #Ascendance #HybridElectric

“Capgemini provides multiple opportunities and avenues for individuals to spread their wings. One such opportunity that I received was being part of the flagship leadership programs, and that was life changing for me” 📈🚀🌎 Sananda is a Senior Manager in the Enterprise Transformation team for Capgemini Invent India! 🇮🇳 Want to find out more about the team and the work she does for her clients? Find out more in today’s #SpotlightOn! Are you interested in joining our team in India, or any of our 20+ countries around the world? Rewrite your future here ➡️ https://lnkd.in/ebmBP4zw #CapgeminiInvent #GetTheFutureYouWant #LifeatCapgemini #India #IWD2025

🫴 𝗜𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲, #𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝘃𝗲𝗔𝗜 𝗶𝘀 𝗮𝗱𝗱𝗿𝗲𝘀𝘀𝗶𝗻𝗴 𝗸𝗲𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗽𝗮𝗶𝗻 𝗽𝗼𝗶𝗻𝘁𝘀 𝘄𝗵𝗶𝗹𝗲 𝗲𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆, 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗮𝗴𝗲𝗻𝘁 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. We surveyed around 500 customer service agents and supervisors and 1,000 executives globally, to understand how Gen AI is transforming the #CustomerService function: 33% of organizations exploring/using Gen AI are seeing improved first contact resolution rates, while another 52% expect to see this benefit in the future. 73% of agents report that Gen AI has reduced their time spent on mundane tasks, while 70% have seen a reduction in their overall workload. 🔗 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗼𝘂𝗿 𝗿𝗲𝗽𝗼𝗿𝘁 - '𝙐𝙣𝙡𝙚𝙖𝙨𝙝𝙞𝙣𝙜 𝙩𝙝𝙚 𝙫𝙖𝙡𝙪𝙚 𝙤𝙛 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚' 𝘁𝗼 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗵𝗼𝘄 𝗚𝗲𝗻 𝗔𝗜 𝗮𝗻𝗱 #𝗔𝗴𝗲𝗻𝘁𝗶𝗰𝗔𝗜 𝗰𝗮𝗻 𝗿𝗲𝗱𝗲𝗳𝗶𝗻𝗲 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲: https://lnkd.in/eKNkPEkw #GetTheFutureYouWant #CustomerExperience #AgentExperience

🌳 𝗧𝘂𝗿𝗻 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗶𝗻𝘁𝗼 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗻𝗲𝘄 𝗴𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗗𝗲𝗳𝗼𝗿𝗲𝘀𝘁𝗮𝘁𝗶𝗼𝗻 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗶𝗼𝗻 (𝗘𝗨𝗗𝗥). Deforestation is compounding the climate crisis. But in the right hands, the EUDR can drive business growth while safeguarding valuable resources and related biodiversity. Our new guide helps businesses understand this complex regulation, including: ✅ How to make supply chains and products deforestation-free ✅ How to use traceability: gather, organize, and share data on materials, components, and origins.  ✅ How to strengthen supplier relationships and reduce operational risks 🔗 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗿𝗲𝗽𝗼𝗿𝘁 𝘁𝗼𝗱𝗮𝘆 – '𝘿𝙚𝙛𝙤𝙧𝙚𝙨𝙩𝙖𝙩𝙞𝙤𝙣, 𝙈𝙚𝙚𝙩 𝙏𝙧𝙖𝙣𝙨𝙥𝙖𝙧𝙚𝙣𝙘𝙮: 𝙃𝙤𝙬 𝙧𝙚𝙜𝙪𝙡𝙖𝙩𝙞𝙤𝙣 𝙞𝙨 𝙧𝙚𝙨𝙝𝙖𝙥𝙞𝙣𝙜 𝙜𝙡𝙤𝙗𝙖𝙡 𝙢𝙖𝙧𝙠𝙚𝙩𝙨' https://lnkd.in/eDQ2RvMw Become a forward-thinking business using EUDR! #GetTheFutureYouWant #EUDR #Deforestation #ResponsibleLeadership

🌐 𝗟𝗮𝘀𝘁 𝘄𝗲𝗲𝗸 𝗮𝘁 MWC Barcelona – 𝘁𝗵𝗲 𝘄𝗼𝗿𝗹𝗱’𝘀 𝗺𝗼𝘀𝘁 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗲𝘃𝗲𝗻𝘁 - 𝘄𝗵𝗲𝗿𝗲 𝗶𝗺𝗮𝗴𝗶𝗻𝗮𝘁𝗶𝗼𝗻 𝗺𝗲𝗲𝘁𝘀 𝗶𝗺𝗽𝗮𝗰𝘁. In a week full of meaningful conversations, cutting edge demos and sustainability focus, here are some of our highlights: • Thordur Arnason demonstrated and launched Babelspeak. A secure real-time conversation translation for businesses and governments - a safe and sovereign service for B2B customers and government • The recording of #CloudRealities Podcast live from MWC, exploring the trends reshaping the telecoms industry, with guests from Ericsson, Telia, IDC and more • Discussing the latest innovations and setting new standards for AI infrastructure with NVIDIA & Telenor 🔗 𝗢𝘂𝗿 𝗹𝗮𝘁𝗲𝘀𝘁 𝗖𝗥𝗜 𝗕𝟮𝗕 𝗽𝘂𝗹𝘀𝗲 𝗿𝗲𝗽𝗼𝗿𝘁 𝗶𝘀 𝗹𝗮𝘂𝗻𝗰𝗵𝗲𝗱 𝘁𝗼𝗱𝗮𝘆.  𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗼𝘂𝗿 𝗿𝗲𝗽𝗼𝗿𝘁 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻 𝗺𝗼𝗿𝗲 𝗼𝗻 𝘁𝗵𝗲 𝘁𝗼𝗽𝗶𝗰: https://bit.ly/41F16HI #GetTheFutureYouWant #MWC #GenAI #Sustainability #Telecoms

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗹𝗼𝘆𝗮𝗹𝘁𝘆 𝗶𝘀𝗻’𝘁 𝗷𝘂𝘀𝘁 𝗮𝗯𝗼𝘂𝘁 𝗽𝗼𝗶𝗻𝘁𝘀 𝗮𝗻𝗱 𝗱𝗶𝘀𝗰𝗼𝘂𝗻𝘁𝘀 𝗮𝗻𝘆𝗺𝗼𝗿𝗲 - 𝗶𝘁’𝘀 𝗮𝗯𝗼𝘂𝘁 𝗰𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 𝘁𝗵𝗮𝘁 𝗳𝗲𝗲𝗹 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹, 𝘀𝗲𝗮𝗺𝗹𝗲𝘀𝘀, 𝗮𝗻𝗱 𝗴𝗲𝗻𝘂𝗶𝗻𝗲𝗹𝘆 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲. At Adobe Summit, we'll be talking about how hyper-personalization is changing the game, turning customers into loyal brand advocates. What to expect: ✅Discover how we’re transforming experiences, elevating loyalty, and driving real business impact with Adobe. ✅Engage with our industry experts and discover how our AI-powered marketing solutions are changing the game. ✅Hear directly from clients and experts about their journey to unlocking personalization at scale. See you at the summit! 📅 March 18th – 20th | 📍 The Venetian, Las Vegas | 👋 Booth #425 🔗 𝗝𝗼𝗶𝗻 𝘂𝘀 𝘁𝗵𝗲𝗿𝗲 – 𝗺𝗼𝗿𝗲 𝗶𝗻𝗳𝗼 𝗰𝗮𝗻 𝗯𝗲 𝗳𝗼𝘂𝗻𝗱 𝗵𝗲𝗿𝗲: https://bit.ly/4hw4ASk #AdobeSummit #CustomerExperience #GenerativeAI

📶 Fresh insights from MWC Barcelona! 🎙️ You can now listen to the #CloudRealities Podcast, recorded live at the event last week. #MWC25 #GenAI #Sustainbility #Telecoms

In celebration of International Women’s Day, we’re highlighting our female leaders at Capgemini Invent 🏆 Meet Sananda, Senior Manager in the Enterprise Transformation team based in Bangalore, India! 🇮🇳 “Sananda, what do you like the most about working at Capgemini Invent?” Want to join the team? 🌎 Find our current opportunities here: ✅ https://lnkd.in/dTp-y82G #CapgeminiInvent #IWD2025 #GetTheFutureYouWant #LifeAtCapgemini

#AccelerateAction - 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗪𝗼𝗺𝗲𝗻´𝘀 𝗗𝗮𝘆 𝟮𝟬𝟮𝟱 💪 Zum #InternationalWomensDay haben wir unsere Kolleg*innen gefragt: welche Frau hat Dich in Deiner beruflichen Laufbahn inspiriert – und warum? Die Antworten zeigen, wie wichtig Vorbilder, Mentoring und Unterstützung sind, um eine inklusive Zukunft für alle zu gestalten. #AccelerateAction - Das Motto des International Women‘s Days erinnert uns daran, dass es für echte Gleichstellung und Inklusion mehr als Worte braucht – es geht darum, Veränderungen aktiv voranzutreiben. Genau das tun wir – jeden Tag. Mit unserer Initiative 𝗪𝗼𝗺𝗲𝗻 @ 𝗖𝗮𝗽𝗴𝗲𝗺𝗶𝗻𝗶 𝗜𝗻𝘃𝗲𝗻𝘁 fördern wir Frauen, schaffen Chancen und unterstützen ihre Entwicklung. Denn wir sind überzeugt: Eine inklusive Arbeitskultur ist der Schlüssel für die Förderung von Kreativität und Innovation. 𝗪𝗶𝗲 𝘀𝗲𝘁𝘇𝗲𝗻 𝘄𝗶𝗿 𝗱𝗮𝘀 𝘂𝗺? 💙 Faire Arbeitsbedingungen und gleiche Chancen für alle 💙 Angebot von gezielten Entwicklungs- und Weiterbildungsprogrammen 💙 Maßnahmen zur Förderung des physischen und psychischen Wohlbefindens aller 💙 Unterstützung durch Mentoring-Programme und Vorbilder 💙 Das Verankern der Prinzipien, die Gleichstellung und Inklusion langfristig im Arbeitsalltag integrieren Weitere Details zu unserer 𝗪𝗼𝗺𝗲𝗻 @ 𝗖𝗮𝗽𝗴𝗲𝗺𝗶𝗻𝗶 𝗜𝗻𝘃𝗲𝗻𝘁 Initiative gibt es hier: https://lnkd.in/dGuR_4xS Welche Frau hat Dich in Deiner Karriere geprägt? 👇💬 #IWD2025 #4PositiveFutures #GetTheFutureYouWant #CapgeminiInvent #WomenAtCapgeminiInvent Nora Preisker Carolin HauerBritta Splanemann Tim Eberhard Sylvia Preuschl Annalena K. Stefano Sirotti Kim Krachenfels Johanna Zeiler (Humm) Inger Buus Valena Hemprich Tina A. Annika Goldboom Theresa Welschlau Paula Mayer Ricarda Marie Weber