Australian Collections Group

If we want faster recovery, connecting with customers through multiple channels is no longer optional—it's essential. At ACG, we’ve seen firsthand that a multi-channel approach—whether through email, SMS, or customer portals—significantly boosts engagement and improves recovery outcomes. By giving customers flexible ways to communicate, we make it easier for them to take action, manage their debt, and reach a resolution faster. This customer-centric strategy not only improves recovery rates but strengthens relationships between clients and their customers, driving better long-term results. #DebtRecovery #SMEs #CustomerEngagement #MultiChannelCommunication #ACG

Congratulations to the NSW Young Credit Professional Winner, Michael Grintzelis, CEO at Australian Collections Group. The judges commented that Michael has charisma, showed maturity and was able to give great insight on credit through his experience. Michael showed an openness to learn more in credit, showing his commitment to the credit industry. The judges can’t wait to see what Michael will bring at the national finals, and are confident that Michael is a strong candidate.   The AICM would also like to extend their congratulations to the other Division finalists, Shaun Ellem from Aon, Maja Dunimaglovska from Equifax, Jenn Doan from Atradius, Henali K. Kumar from Tyro Payments, Arian Bahmiyari from Holman Webb, and Alexander McNeill-Bate from Lumi, who are all shining stars in their own right.    The AICM would also like to extend a huge thank you to the judges, and of course, our award sponsors, CreditorWatch and ARMA Group (ARMA) for providing an opportunity to celebrate the future leaders of the credit profession.  

I am thrilled and humbled to share that I have been selected as a NSW finalist for the Young Credit Professional of the year award. This recognition means a lot to me personally and professionally, and I am grateful for the opportunity this award gives to all young credit professionals in our industry thanks to Australian Institute of Credit Management. This achievement wouldn’t have been possible without the support of my mentors and colleagues in the industry who have encouraged and inspired me throughout my journey as a credit professional. I am truly grateful for their guidance and belief in my potential. Being recognized as a finalist motivates me even more to continue striving for excellence in our fast changing industry. I look forward to the awards night on 8 August 2024 and the chance to celebrate alongside other likeminded individuals in the credit industry. If you would like to join me on August 8 you can book your tickets at https://lnkd.in/g-ufSx2k

Proudly celebrating 1 year of Australian Collections Group. We would like to thank all our clients for supporting us over the past year and we look forward to many more years of helping businesses improve their cash flow. #milestone #anniversary #AustralianCollectionsGroup

Introducing Michael – our Chief Executive Officer & Founder at Australian Collections Group. With over 10 years of recovery experience, Michael brings an empathetic, solutions-focused, and knowledgeable approach to collections, and proudly works closely with all our clients. In his spare time, he enjoys travelling, spending time with family, exercising, and watching sports. #meetourfounder #youngfinanceprofessionals

In this video, we present four effective strategies for reducing expenses during challenging financial periods. From initiating 'no-spend' days to getting on top of debt, these tips offer practical solutions for managing your budget more efficiently. Discover how you can maintain financial control without compromising on quality of life #FinancialManagement #CostReduction #CostofLiving #BudgetingTips

Wishing you a restful long weekend and enjoyable Easter. A reminder that we will be taking a break for the public holiday from Friday 29th March and will return to work on Tuesday 2nd April. #happyeaster #longweekend #publicholidayhours

A huge thank you to our valued client Tess for her wonderful feedback. We are happy to have exceeded your expectations. At Australian Collections Group, we understand that the process of recovery can seem daunting, which is why we approach every case with a positive and empathetic mindset. Our aim is to streamline the recovery process for you while maintaining an excellent relationship with your clients. Please get in touch with us if you would like to discuss tailored & approachable recovery options for your business. #testimonial #debtrecovery #clientsuccess

Australian Collections Group supporting International Women’s Day and Dress for Success. This year’s IWD theme “Invest in women: Accelerate Progress,” highlights the importance of gender equality, women's and girls' empowerment, and their rights to healthier lives. https://lnkd.in/gmZ9G_-D #internationalwomensday #supportwomen