Elevate Your Brand with BlueLink’s Premier Customer Relationship Solutions
Founded in 1992 as a subsidiary of Air France, BlueLink excels in crafting exceptional customer experiences. We partner with premium and luxury brands to design, implement, and enhance customer relationships, transforming them into pivotal drivers of customer satisfaction and revenue growth.
Our expertise spans across:
Customer Insight: Deep understanding of customer needs and behaviors.
Multilingual Excellence: Our brand ambassadors speak 33 native languages, ensuring seamless communication.
Technological Innovation: Leveraging cutting-edge AI technology to maximize efficiency and elevate customer experiences.
With a global workforce of 2,000 dedicated professionals, BlueLink centrally orchestrates all customer relationship activities, regardless of channel or geographic region. Our specialization in travel, tourism, luxury, and culture sectors ensures that your brand receives the bespoke attention it deserves.
Partner with BlueLink to redefine your customer interactions and drive unparalleled growth.
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Industry
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Outsourcing and Offshoring Consulting
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Company size
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51-200 employees
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Headquarters
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Sydney, NSW
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Type
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Public Company
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Founded
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2009
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Specialties
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Contact Centres, Multilingual (33 Languages), Multisite (13 Sites Globally), Multi-Channel (Phone, Fax, Email etc), Travel and Tourism, Luxury Products & Services, Customer Care, Inbound Sales and Service, Customer Loyalty, and Process Improvement
