Crampton Consulting Group

Crampton Consulting Group

Veterinary Services

Supporting the veterinary industry with custom HR, Business, Technical, Leadership and Staff Wellness focused solutions.

About us

Crampton Consulting Group has been supporting the veterinary industry for over 20 years. We understand that with this unique industry comes unique challenges, requiring unique solutions. This is why we take a flexible, customised, and ‘out of the box’ approach for each and every client. We know that one size does not fit all and are dedicated to achieving the best result that is tailored to your needs. Our solutions focus on all support areas required by veterinary professionals. Our consulting, training, and coaching services focus on resolving pain points in the areas of HR, business, leadership, inventory management, veterinary nurse consultations and technical skills training, customer service training, consultation communication, staff health and wellness, and team harmony – including our DISC based suite of services with our DISC-accredited consultants. Our clients consist of veterinarians, veterinary nurses, client care teams, business owners, industry leaders, new graduates, industry suppliers and more. Our diverse range of solutions empowers us to support a wide variety of clients. This means we have extensive experience across the spectrum of challenges experienced by veterinary professionals, ensuring you will always receive the best solution to meet your needs.

Industry
Veterinary Services
Company size
11-50 employees
Headquarters
Brisbane
Type
Public Company
Specialties
Veterinary, Consulting, Veterinary Medicine, Training, Coaching, Public Speaking, Workshops, Online Training, Veterinary Training, Veterinary Consulting, and Webinars

Locations

Employees at Crampton Consulting Group

Updates

  • 🚀 New ProSkill Course Alert: Recruitment - Finding the Right Fit for Your Team the First Time! Are you ready to master the art of recruitment? Our latest ProSkill course will help you streamline your hiring process and find the ideal candidates from day one. 🎯 Learn to: ✔️ Identify key qualities for your clinic's needs ✔️ Craft effective job descriptions ✔️ Implement successful job ads and interviews ✔️ Develop a consistent, fair recruitment framework ✔️ Focus on cultural fit and skillset alignment Start attracting and retaining top talent for your clinic today! 🏆 Enrol now 👉 https://lnkd.in/gFPf9ttz Already a ProSkills Subscription Member? This course is available in your login now!

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  • 🌟 RUOK Day: How to Have a Meaningful Conversation 🌟 Today is RUOK Day—a perfect opportunity to reach out and support those around you. Here’s a simple guide to help you have a meaningful conversation: 1. Ask R U OK? 💬 Start the conversation with a genuine question. Sometimes, just asking can open up a supportive dialogue. 2. Listen 👂 Give your full attention. Sometimes, all someone needs is someone who truly listens. 3. Encourage Action 🚀 If they’re facing challenges, gently encourage them to take positive steps or seek additional support. 4. Check In 🗓️ Follow up later to see how they’re doing and remind them you’re there for them. Remember, checking in is important every day. Let’s make caring for each other a routine part of work life. Happy RUOK Day! 💚

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  • In the hustle of daily practice operations, it’s easy to overlook the small touches that make a big difference to your clients experience in your practice. Our latest article on the Leadership Insights Hub explores how thoughtful gestures, can transform a routine visit into an unforgettable experience. 🌟 Ready to elevate your client experience? Discover practical tips to make every visit unforgettable! 👇 https://lnkd.in/gmrK_tWi

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  • 🌟 Invest in Excellence with our Customer Care Coach Program! 🌟 Are you looking to improve your customer service standards? Our comprehensive program includes: 🎓 Live Digital Workshops on Promoting Value & Dealing with Difficult Situations 🎓 6-Module Online Training on Customer Service Intelligence 🎓 Mystery Shopping with actionable feedback 🎓 Regular Coaching & Support from industry experts Ensure your team delivers outstanding service and boosts client retention. Intake starts October 2024! 🔗 https://lnkd.in/eH8jb9RB

  • Remember, every win, no matter how big or small, deserves recognition. 🏆 Take the time to celebrate achievements and reward your team's hard work to keep morale high and motivation soaring! 🎉💪 When you acknowledge your team's hard work and dedication, you not only boost their confidence but also reinforce the value of their contributions. This recognition creates a positive feedback loop, where team members feel appreciated and motivated to continue striving for excellence. 🌟✨ We encourage you to make a commitment this week to celebrate success in all its forms. Whether it's reaching a target, delivering exceptional patient care, or simply demonstrating teamwork and support, shine a spotlight on these accomplishments and create a workplace where everyone feels seen, valued, and inspired to perform at their best! 🌟🚀

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  • Join us for our upcoming Digital Workshop, "Mastering the Money Conversation"! Gain the confidence to discuss estimates, invoices, and payments effortlessly, while learning proactive strategies to prevent conflicts and showcase value to your clients. Don't miss out—register now and transform how you approach financial conversations in your veterinary practice! Register now! 👉 https://lnkd.in/gwmAKn4A

  • We're down to the final 10 days before Practice Management School kicks off in Coffs Harbour! ⏳🐾 Don't miss your chance to: ✨ Gain Essential Leadership Skills 🌟 Learn from Industry Leading Coaches 🤝 Experience One-on-One Coaching 🔄 Customize Your Program Experience 🔧 Receive Easy Implementation Tools 🌐 Network with Industry Professionals Secure your spot NOW before it's too late! ➡️ https://lnkd.in/gECxdpVX This is your LAST CHANCE to join this exclusive program and elevate your success in the veterinary industry. Act now and make these 4 days a game-changer for your practice! 🏥👩⚕️👨⚕️

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  • Transform your in-house training with our latest article, "How to Deliver Engaging In-House Training Sessions for Your Team." Discover how to create dynamic and impactful training experiences that boost team performance and cohesion. In this article, we cover: ✔️ The importance of team training for skill enhancement and job satisfaction ✔️ Effective strategies for engaging and interactive training sessions ✔️ How to leverage internal talent and technology to boost learning Ready to turn training into a powerful tool for team development? Check out the full article for actionable tips and start enhancing your in-house training sessions today! 🌟🚀 Read the article here 🔗 https://lnkd.in/g-4EnjJb

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  • A reminder today that greatness isn't about conforming to the norm; it's about your willingness to think differently. 💡 Embrace creativity and inspire your team to do the same. Create an environment where fresh ideas are welcomed, and innovation is encouraged to flourish! 🌟✨ Imagine the possibilities when you foster a culture where every team member feels empowered to share their unique insights and perspectives. 🚀 Encourage brainstorming sessions, offer avenues for experimentation, and champion out-of-the-box thinking. Together, you'll witness how challenges transform into opportunities, and innovation becomes a driving force in your practice's success! 🌱💪 Embrace creativity, nurture a sense of curiosity, and observe the remarkable transformation within your team unfold!

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  • Is your team ready to deliver exceptional customer service? Join our Customer Care Coach Program and watch your practice thrive! Our program includes: 🌟 Live Digital Workshops 🌟 6-Module Online Training 🌟 Mystery Shopping 🌟 Coaching & Support Boost client loyalty, increase profits, and enhance your team's confidence. Don't miss out on our upcoming intake starting October 2024! 🔗 https://lnkd.in/eH8jb9RB

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