Engaged Training Group

How to support career progression for frontline workers: the importance of people management With high growth occurring across the construction industry, it follows that many frontline workers have been transitioned into supervisory roles. While it’s great news there are workers experiencing career progression, it’s rarely smooth-sailing. Being a highly-skilled frontline worker doesn't always translate into being an exceptional frontline supervisor. Much like the skills learned as part of a trade, those for being an effective supervisor often need to be learned and then put into practice. A few of the areas that exceptional people managers excel in include: - Possessing self-awareness - Delivering feedback well - Fostering crew synergy Possessing self-awareness It’s difficult to lead a team without an understanding of one’s own personality and leadership style. The ability to see and work with your strengths and shortcomings, recognise and regulate emotional responses and recognise the impact you have on those around you are key. When a supervisor has good self-awareness, it’s then easier to understand how different personalities work together, and manage team dynamics. Delivering feedback well Performance management is something that emerging leaders often struggle with. Finding the right moment, the appropriate words and even striking a suitable tone can be stressful for leaders concerned about how a team member will receive feedback. And conversely, leaders who forge ahead without consideration, are at risk of alienating their crew. The easiest way to deliver effective feedback is by using a framework that can be relied upon each time, ensuring any issues are addressed tactfully, and with discretion. Fostering crew synergy Crew synergy is all about building trust within a team. When crew members can reasonably anticipate how those around them will act, they perform better - and more safely - as a team. This starts with the crew leader essentially doing what they say they will do. It’s a basic premise, but it goes a long way to establishing trust and reliability within a team. The bigger picture At the foundation of people management is an understanding that when employees feel valued, supported, and motivated, they are more likely to have high engagement levels and perform at their best. This, in turn, leads to higher productivity, better customer satisfaction, and increased profitability. On the other hand, poor people management can result in high turnover rates, low morale, and a toxic work environment, making work more stressful for everyone - supervisors included. Whether a transition off the tools has been sought by the frontline worker or it has been an unexpected promotion, initiating leadership training that focuses on the key areas mentioned above, has company-wide benefits. #constructionaustralia #frontlineworkers #leadershipdevelopment #peoplemanagement #performancemanagement #engagedtraininggroup

What are the attributes of a great leader? Effective leaders stand out in today's fast-paced world by embodying key attributes that drive success and foster a positive work environment. Here are 5 of the essential qualities that define strong leaders: 1 Humility: Acknowledging one’s limitations and being open to feedback fosters growth and collaboration. Humble leaders are approachable and willing to learn, which encourages a culture of continuous improvement. 2. Democratic, yet decisive: Good leaders make informed decisions quickly and confidently. They weigh the options, consider the impact, and take action without unnecessary delay, especially in critical situations. Consistency in ethical behavior and decision-making builds credibility. 3. Communication: Clear, effective communication is a cornerstone of leadership. Leaders must convey their vision, expectations, and feedback transparently while also being active listeners who value input from their team. 4. Empathy: Understanding and addressing the needs and concerns of their team members is crucial. Empathetic leaders build trust and create a supportive work culture where everyone feels valued. 5. Coaches: Supportive leaders maintain their composure and focus, guiding their teams through challenges and learning from failures. By demonstrating commitment and passion, they motivate others to give their best effort and pursue excellence. By improving leadership skills in these areas, supervisors and managers can effectively navigate the complexities of frontline management and drive their teams toward success If you or a colleague could use some help building their leadship skills, we suggest touching base with us about our Foundations Course: Leadership Skills for Construction. Register now to take advantage of our new partner offer: register 2 participants for the price of 1.* #leadershiptraining #constructionAustralia #Engagedtraininggroup

Are you ready to revolutionise the way feedback flows in your teams? We're excited to introduce our latest game-changer: a FREE tool designed to empower managers like never before. Giving feedback can sometimes feel like tiptoeing through a minefield, especially in high-stakes industries like construction and manufacturing. But, it's a necessary part of being a leader and if done well, it can help your team members grow and drive performance across the board. That's where our new tool comes in. Say goodbye to those awkward, delayed conversations and hello to a structured approach that gets results. Whether it's addressing performance issues, recognising achievements, or charting a path for development, our framework provides the roadmap for those crucial conversations. Here's why mastering the art of feedback matters more than ever: 👉 Fuels Growth: Feedback isn't just about pointing out problems; it's about nurturing potential. When done right, it ignites growth and propels individuals—and your organisation—towards excellence. 👉 Strengthens Relationships: Honest feedback fosters trust and transparency. It shows your team members that you're invested in their success and committed to helping them reach their full potential. 👉 Boosts Engagement: Employees crave feedback. It keeps them engaged, motivated, and aligned with your company's goals. 👉 Drives Results: By providing clear, actionable feedback, you're setting the stage for improved performance. If you'd like to improve communication with your team, or if you're an HR manager that thinks your frontline managers could benefit from our free feedback tool, head to our website to give it a try. 👉https://lnkd.in/grz7AmW3

Providing feedback is often a necessary part of supervisory and managerial roles. However, knowing how to give feedback effectively isn't always intuitive. It involves pinpointing the most important points, choosing the right words, and explaining why the issue matters. Fortunately, you don't have to figure it all out on your own! We've created a framework to help you give feedback confidently during challenging discussions. Just describe the situation following our prompts, and with a simple click, you'll receive a carefully crafted script to guide you through the conversation smoothly and respectfully. Try it for yourself at https://lnkd.in/grz7AmW3

A great read on having a leadership mindset, without the title. #constructionleadership #constructionleaders #frontlinemanagement

#LearnBuildSucceed #ConstructionTraining #BuildingSkills #buildingexcellence #AussieBuilders

Prioritizing the psychosocial well-being of employees is now more crucial than ever. According to the latest data from Safe Work Australia, significant claims for mental stress among workers in the Construction and Manufacturing industries are predominantly associated with workplace harassment or bullying. We must foster work environments that address and support mental health concerns alongside physical health. #WorkplaceWellbeing #MentalHealthMatters #SafeWorkEnvironment

🚀Elevate Your Pod™️ Synergy: Say Goodbye to the "It's Not My Job" Mentality! Let's talk about a phrase that might be silently creeping into our workplaces and hindering the true potential of our work crews: "It's Not My Job." 🤔 Pod™️ synergy is the key to unlocking innovation, productivity, and success, but a prevailing "not my job" attitude can be a roadblock. When individuals focus solely on their designated responsibilities, we risk missing out on the collective brilliance that comes from collaboration and shared ownership. But, most alarmingly, site safety can be compromised. Here are a few thoughts to consider: 1️⃣ Embrace a Culture of Collaboration: In a dynamic work environment, maintaining high safety standards often means working collectively regardless of role or seniority. Encourage your team to embrace collaboration, share ideas, and actively seek opportunities to contribute beyond their specific roles. 2️⃣ Foster a Sense of Ownership: When team members take ownership of not just their tasks, but the overall success of the project or team, it leads to a more invested and motivated workforce. Empower your crew members to see the bigger picture and understand how their contributions impact the team's goals. 3️⃣ Communication is Key: Sometimes, the "It's Not My Job" mindset stems from a lack of clarity about roles and responsibilities. Establish open lines of communication to ensure everyone understands their role, while also promoting a willingness to lend a hand when needed. Reminders are important for reducing complacency when it comes to your team having each others’ backs. 4️⃣ Lead by Example: As leaders, it's crucial to model the behavior we want to see. Demonstrate a proactive and collaborative approach to your work, and your crew is more likely to follow your lead. What steps do you already take to address the "It's Not My Job" mentality? Are there additional strategies you could consider? #podsynergy #constructionAustralia #frontlinetraining #leadbyexample #collaborativeleadership

Hi LinkedIn Crew - exciting news! We've released new dates for our highly-regarded Frontline Management Foundations Course, for unleashing leadership excellence in every environment. In today's dynamic work landscape, effective people management isn't just a skill—it's a necessity. Our course is uniquely crafted to empower you with the tools and strategies to navigate diverse workplace dynamics, including those challenging moments with tact and professionalism. 🚀 Why Enrol? Real-world Scenarios: Practical insights and solutions for handling challenging personalities that are relevant to your industry. Expert Guidance: Learn from professionals with a wealth of experience in people management. Positive Workplace Culture: Cultivate a culture of respect, collaboration, and productivity. 🔗 Ready to transform your leadership approach? Swipe through our carousel to get a glimpse of how our Foundations Course can equip you to handle any workplace challenge! 🔄 🔗 https://lnkd.in/euahnQXP Enrol now and be prepared for success in every work environment! Let's lead with resilience and professionalism. 💪🌐 #PeopleManagement #LeadershipExcellence #ProfessionalDevelopment #WorkplaceDynamics #CareerSuccess #Civilconstruction #frontlineworkers

Struggling with worker productivity? 📉 It's no surprise with nearly half of Aussie employees contemplating a job switch. So, how can we help our workers engage and reduce employee turnover? Make people skills a priority. People management skills are crucial for those managing teams. Supervisors can reduce workplace stress and foster job satisfaction for themselves and their team by: - improving their own emotional intelligence - providing clarity around expectations - creating safe working environments (physically, socially, emotionally) - fostering engagement among the team If you'd like access to more resources on improving supervisory capacity, visit www.engagedtraining.com.au 💪 #Productivity #CareerInsights #StayEngaged Sources: Gallup State of the Global Workplace: 2023 Report AiGroup Factsheet: Labour turnover in 2023