Healthy Dynamics

Negotiation and healthcare professionals aren't usually correlated However it is as fundamental of a core communication skill As are active listening and empathy As the landscape of healthcare changes and Patients become more informed and aware Its vital for healthcare professionals to Master the art of negotiation To build more collaborative and Trust-based relationships with their patients In this video I explore three common examples Where negotiation with patients may be required To be put into practice by healthcare professionals Link to full video in comments below

Healthcare professionals aren’t know it alls Neither do patients expect it from them Nor is the very expectation realistic There are several situations where the patient May be more aware and knowledgeable Of their health challenge This isn’t an opportunity to gaslight or dismiss them But rather use it as a teachable moment For yourself whilst working together with the patient To come up with a plan related to Testing Diagnosis Treatment Based on the patients’ needs and circumstance It’s a fine example of healthy negotiation More of these to follow on Friday’s video

Goals and values are now mere woo-woo half baked concepts However they do matter when communicating with our patients Though they play a key role in determining How successful and fulfilled we are professionally and personally Their role in communication is just as vital In this video, I explore ✅What communication goals and communication values mean ✅Why they matter and are important ✅Factors that determine what you should focus on When communicating with your patients Link to full video in comments below ⬇️

Jefferson Fisher & Maya Angelou are at war In this short video below 👇 I elaborate on how and what we can learn From them both on the power of the words That we consciously choose to use In order to make or break with your patients The impact, expression and rapport you have and build with them More details on this will be featured On my YouTube channel

There’s nothing quite like it The potency and power of emotional intelligence In this short video below ⬇️ I explain how it’s the single biggest transformational tool That will not just improve your communication as a healthcare professional But also build more meaningful connections with your patients And make a true empathetic impact on them

Should you aim to be liked, loved or respected by your patients ? Healthcare professionals always aim To have a positive relationship with their patients They tend to do so by focusing on getting Their patients to either like, love or respect them In this video I cover What factors determine whether healthcare professionals Aim to be liked, loved or respected by their patients Link to full video in comments below 👇

Normal is boring - a motto I've always lived by and exemplified And to my surprise, my friend and colleague Susan Murray is the same Her approach to therapy and supporting her clients with chronic illnesses Is truly out of the box, defies traditional textbook theory, and groundbreaking That's why I fondly refer to her as the "Therapist with a Twist" In my monthly interview series with experts in the healthcare field Susan shares with us ☑️Events in her life that got her stated on her journey as a therapist ☑️What made her focus on the specific health conditions she supports her clients with ☑️How and why is her approach to therapy different to what's covered in modern medicine but also traditional forms of therapy ☑️Ways in which modern medicine is limited in treating these conditions permanently ☑️How she incorporates self awareness and setting boundaries in her clients and herself as a healthcare provider ☑️How she communicates and supports her clients in their journey to earn their trust and credibility Link to full interview on my Youtube channel and comments below

COVID 19 revolutionised healthcare communication in more ways than one Since the events of 2020, most consultations in healthcare Have not only moved to the telehealth and online spaces They have also become prevalent and normalised However, Is communicating during these consultations the equivalent of Transferring skills from an in-person to telehealth / online setting ? In this video, I cover what aspects and nuances of communication Should you amplify, double down on and fine tune During telehealth and online consultations To maintain empathy and impact when communicating with patients Full video on my Youtube channel, link in comments below

Which superpower can turn conflict with our patients into connection ? It all lies within good old fashioned empathy In this week's video I explore four different ways In which empathy is instrumental in not only resolving conflict But also go past it to build collaborative connections and relationships With our patients to deliver them positive experiences consistently Full video on my Youtube channel Healthy Dynamics Video Link in comment below

The blueprint of how we communicate can be defined by our past They impact and mould our default communication persona In this video I explore different types of past experiences people have and How they impact the way in which we communicate, show up and relate with others Full video on my Youtube channel, link in comments below