In a rapidly evolving tech landscape, how does Hostplus remain agile? That’s the question our Chief Technology Officer Joanne Dutton was asked at the 15th Annual Future of Financial Services Conference. Jo participated in the panel discussion Empowering Teams: Self-Service AI and Analytics alongside other industry leaders where she outlined how the Hostplus technology team is embracing AI innovation to continue to drive Hostplus forward. We’re looking forward to the exciting tech journey ahead. #FOFSMEL #hostplus #thatsaplus *Issued by Host-Plus Pty Limited ABN 79 008 634 704, AFSL 244392 as trustee for the Hostplus Superannuation Fund ABN 68 657 495 890.
In one of the final sessions of the day at #FOFSMEL yesterday, the panel discussion “Empowering Teams: Self-Service AI and Analytics” brought together Ed Santow, Ian Jackman, Joanne Dutton, and Xi Liang for a high-level chat about empowering teams with AI and analytics. Some of the key insights from each panellist were: 🔹 Ed Santow discussed the need for updated AI regulations and the federal government's approach to enhancing trust and accountability in AI, despite current challenges in supply chain liability. 🔹 Ian Jackman emphasised the importance of enabling business autonomy through self-service while balancing the excitement of generative AI with practical data literacy and safety measures. 🔹 Joanne Dutton highlighted the necessity of setting up robust guardrails for self-service environments to ensure long-term success and avoid regulatory pitfalls. 🔹 Xi Liang focused on creating scalable, future-proof AI solutions that augment rather than replace human capabilities, and the importance of balancing high-touch customer interactions with technological advancements. Thanks to Malcolm Macnaughtan from Amdocs for moderating and sponsoring this engaging discussion. #AI #SelfService #Analytics #TechTransformation #FOFSMEL