IAG

Our NRMA Insurance brand has announced a $500,000 Help Package for communities impacted by Ex-Tropical Cyclone Alfred, boosting our ongoing resilience partnerships with GIVIT.org.au and Lifeline Australia to support immediate community needs and recovery. The NRMA Insurance Help Package will help kick start GIVIT’s Tropical Cyclone Alfred Appeal providing the immediate goods and services impacted communities urgently need. It will also enable an additional 6,400 calls to Lifeline Australia’s 13HELP dedicated natural disaster line to be answered, supporting mental health recovery. For more information visit: Link to https://bit.ly/41O7riE

Our NRMA Insurance brand will open pop-up claims centres tomorrow in Bunnings carparks in Robina and Oxenford in South East Queensland, and Tweed Heads in Northern NSW, making it easy for customers to rapidly lodge claims relating to Ex Tropical Cyclone Alfred.   NRMA Insurance’s HELP response vehicles (pictured) will be there, with personnel ready to help customers.   NRMA Insurance CEO Julie Batch said: “We want to make it as easy as possible for customers to lodge claims, and we anticipate many community members are likely to visit Bunnings over coming days to get supplies to enable them to commence clean ups around their properties.   “We will also be able to help customers who visit Community Recovery Hubs located at Thornlands Dance Palais Hall, Nerang Bicentennial Community Centre and Burleigh Waters Community Centre, operational from today.”   Claims across all of our brands can be lodged at these locations, including NRMA Insurance, CGU, WFI Insurance and ROLLiN’. For more information, please see: https://lnkd.in/g5Uhtydt

With the effects of Ex Tropical Cyclone Alfred still unfolding, we are encouraging community members to continue to prioritise safety across South East Queensland and Northern NSW.    The majority of claims received to date relate to damage caused by extreme wind, fallen trees and heavy rain. We encourage impacted customers to lodge their claim as soon as possible so immediate support can be provided, including temporary accommodation and emergency financial assistance.       Our assessors and repairers are on the ground helping customers with emergency repairs. NRMA Insurance Executive Manager Property Claims Fulfilment Scott Lindsay shares an update from Nerang, Queensland.    For more information please visit: https://lnkd.in/ggFHQeHN

We have assessors and builders on the ground providing face to face support for customers and communities impacted by Ex Tropical Cyclone Alfred in South East Queensland and Northern NSW. NRMA Insurance Executive General Manager Claims Luke Gallagher said: “We have further bolstered our number of claims consultants who are standing by to lodge claims as quickly as possible. “Our assessors and builders are on the ground across the impacted regions. They have been out assessing damage and undertaking emergency make-safe repairs, wherever possible in the current conditions, to help prevent any further water impacts to properties.” For more information on IAG’s response and how to make a claim visit: https://lnkd.in/gfgjVNyd

As impacts from Tropical Cyclone Alfred continue across South East Queensland and Northern NSW, we encourage customers and brokers across our brands including NRMA Insurance, CGU Insurance, WFI Insurance and ROLLiN' Insurance to lodge any insurance claims as soon as possible to access immediate help and support. Contact details for customers needing to lodge a claim: NRMA Insurance: nrma.com.au/claims or by phone 13 11 23 CGU Insurance: cgu.com.au/claims or 13 24 80  WFI Insurance: wfi.com.au/claims or call 1300 934 934 ROLLiN’: https://lnkd.in/gi6EnXA2 or by phone 1300 116 257 For more information, please visit: https://bit.ly/43sjjJz

We’re coordinating our response to Tropical Cyclone Alfred through our Major Event Command Centre. We’re ready to provide immediate support for our customers such as temporary accommodation and emergency financial assistance. NRMA Insurance Executive General Manager Claims Luke Gallagher and Manager Major Events Response Julia Attard provided an update from our Command Centre on IAG's response preparations. 

Our NRMA Insurance brand is the first insurer to partner with the One Stop One Story Hub, supporting the cross-sector platform that connects and refers customers experiencing vulnerability to a range of support services. The OSOS Hub, an initiative created by Thriving Communities Australia (TCA), enables individuals experiencing domestic and family violence or financial hardship to share their story once, and gain access to comprehensive wrap-around support from multiple service providers. NRMA Insurance CEO Julie Batch said: “The One Stop One Story Hub is an innovative solution to make support more accessible and we are proud to be working in collaboration with other service providers to help our customers who are experiencing vulnerability." To learn more visit: https://bit.ly/3D9MOoR  

We are Ready for you! Graduate applications are now open for you to launch your career in our 2026 Graduate Program.    During our 18-month program you'll work on cutting-edge projects and be part of a large trans-Tasman team to make your world a safer place. Streams include Actuarial, Analytics, Technology, Finance, and HR.   We are the largest general insurance group in Australia and New Zealand, a research facility, and a hub for climate change experts. We're proud to have been named in the 2025 AFR Top100 Graduate Employers Awards.    Applications close on 23 March 2025: https://lnkd.in/gKJYZpAk

We are proud to continue our Platinum sponsorship of the Women in Collision Awards, in partnership with Australasian Paint & Panel magazine. This year marks a significant milestone - the awards’ 10th anniversary, celebrating the achievements and contributions of women in the collision repair industry.    Members of our team attended a special event at the Eveleigh, a former locomotive workshop in Sydney, to acknowledge and celebrate the finalists and award winners. Founder and Executive Manager of our Mums & Co brand Carrie Kwan was a guest speaker, sharing her experience as an entrepreneur and founder.    Congratulations to all of the finalists and winners. To find out more about the event and award recipients visit: https://bit.ly/4brC4iB

Our IAG New Zealand team recently celebrated the 2024/2025 TupuToa interns at the TupuToa Gala.    The TupuToa Gala acknowledged and celebrated all the interns and the support they have received from their partnerships. It was an amazing night of whakawhanaungatanga (relating to one another), accompanied by valuable whaikōrero (speeches), talented performances, and delicious kai (food).   Executive General Manager People, Communications and Sustainability Louise Harvey-Wills says, “Our current partnership with TupuToa has provided us with six Pacific Island interns, giving them the opportunity to engage in our recent projects. Our interns have contributed to our achievements across our divisions over the last three months, and we are grateful for their fresh perspective and what we have learnt from them.”   “The mahi (work) of TupuToa and IAG's partnership promotes a future corporate landscape that reflects the diverse representation of our Māori and Pacific communities," said Louise.   Tēnei te mihi nui ki te whānau o TupuToa | Acknowledgements to the TupuToa whānau for creating such an unforgettable night!