InDebted

Meet Kristyn Leffler, our new Chief Product Officer — a leader who believes in harnessing the power of data to transform customer experiences. A true innovator with over a decade of experience, Kristyn is well-known in the industry for her track record of growing and scaling digital collections. Better yet, her vision perfectly aligns with ours in leading the evolution of our product. In her own words: "I've been following InDebted's journey since their U.S. market entry in 2021, and what stood out was their genuine commitment to AI-driven innovation. The future of collections revolves around getting customers to contact you on their terms, not yours. This means utilizing the channels customers use in their everyday lives to drive brand and account awareness. InDebted's global presence, advanced technology and unwavering focus on customer experience uniquely positions us to build this future, enabling customer-driven resolutions through any channel, whether voice, digital, or a combination.” Welcome aboard, Kristyn! 👏🏻 Read the press release here: https://lnkd.in/gwQgUuHB #DebtCollection #Fintech #Leadership

Failed subscription payments: they seem small at first... until they're not. 📊 Swipe through to see how cancelling subscriptions can impact your: 🤝 Customer lifetime value 💰 Revenue pipeline 🚀 Growth trajectory #DebtCollection #Subscriptions #Revenue

📰 The October edition of the Spindown newsletter is here! Bringing you collections insights, takeaways from industry shapers and access to the latest events straight to your notifications. Subscribe to read: 💰 How subscription businesses can turn churn into revenue gains 🤝 Klarna + InDebted: a global partnership since 2020 ❓ Poll: Will you use AI in your debt collection strategy in 2025? 🙋♀️ We're hiring! #TheSpindown #CollectionsInsights #DebtCollectionNewsletter

🤖 AI was the topic that dominated conversations in collections this year. In 2025, will it evolve from buzzword to business reality? #Collections #AI #Innovation

📰 The CFPB has introduced a milestone rule requiring financial providers to transfer an individual’s personal financial data to another provider at the consumer’s request, for free. Why it matters: ✅ Empowers consumers with control over their financial data ✅ Boosts competition between providers ✅ Strengthens privacy protections and promote transparency ✅ Makes switching financial services easier For collection leaders, this should be a welcome move as we look forward to a landscape where consumers have more control over their financial narrative — ultimately leading to better outcomes for everyone involved. Our Founder & CEO, Josh Foreman, shares some thoughts on the new rule here👇 #ConsumerProtection #FinancialServices #Collections

We're on a mission to change the world of consumer debt for good, and we're expanding our dream team to make it happen. 🦄 Having recently closed our Series C funding round, we’re now ready to grow our team across various departments. This is your chance to be part of a truly innovative company that’s disrupting the collections industry, and to make a real difference in people's lives. We’d love to hear from you, so check out our open positions and apply today: indebted.co/careers #Hiring #DebtCollection #JobOpportunity

🏆 We’re honoured to be named on CB Insights' Fintech 100 — recognising the world's most promising private fintech companies. This validates something we've always believed: that debt collection can be transformed through empathy, innovation, and putting people first. More importantly, this recognition isn't just about us — it's about every customer we've helped, every partner who trusted us, and every team member who's worked tirelessly to make our vision a reality. Here's to continuing to change consumer debt for the better, one interaction at a time. 💫 #DebtCollection #Fintech #Innovation

Heading to Money20/20? 🎰 Stuart Ahmet and Ashley Hard are Vegas-bound and ready to share insights on how to transform your debt collection strategy with innovative, customer-first solutions. Catch them for a coffee and chat at the event! ☕ Their calendar is filling up fast, so reach out on LinkedIn today to lock in your spot. #Money2020USA #DebtCollection #FinTech

💡 “Acquisition is about you. Retention is about your customer.” Ashley Hard shares why customer lifetime value is the North Star metric for subscription businesses to measure their success by today. Discover the three other metrics to track for growing your subscriptions revenue here 👉🏻 https://lnkd.in/eeUzeMdn #DebtCollection #Subscriptions #CustomerRetention

🤖 How is AI-powered debt collection different from traditional methods? Traditional collection methods rely on teams of agents to recover debt through non-digital channels, such as phone calls and letters. But with low engagement rates and a subpar customer experience, consumers and businesses need an alternative. 💡Enter: AI-powered debt collection. Advantages include: 1️⃣ A personalised collections journey for each customer empowering them to manage their debt, their way. 2️⃣ Omnichannel communication across all digital and voice channels providing a consistent, connected collections experience across all touchpoints. 3️⃣ Unlimited referral capacity enabling your collections to scale with your business across markets and volumes – without compromising on customer experience. 4️⃣ Built-in compliance covering all multi-market requirements, protecting your customers and business every step of the way. Have you used AI to improve your collections process yet? Get the how-to from our most popular Better Debt episode featuring Jo Mikleus, Duhita Khadepau, Josh Foreman & Mike Zhou, linked in the comments below. 👇 #DebtCollection #AI #Omnichannel