ITSM Hub

Enhance Your Collaboration Competencies with ITIL® 4 Specialist: Collaborate, Assure & Improve certification! 📅 Date: 25-27 November; 🎉Register now to enjoy a 15% discount This immersive 3-day course provides you with in-demand skills, covering five critical ITIL practices: ✅ Relationship Management: Build trust and cooperation within your team and with external stakeholders. ✅ Supplier Management: Optimise third-party services to support seamless, quality delivery. ✅ Service Level Management: Set clear, business-based service expectations and ensure delivery aligns. ✅ Continual Improvement: Adapt and elevate your services continuously to meet evolving business needs. ✅ Information Security Management: Safeguard information assets crucial to your organisation's success. The course is facilitated by Colin Hooper who will draw on his 30+ years of business experience to bring real-world insights into cross-practice collaboration and service value stream effectiveness, making this a uniquely valuable learning experience! 👉 Secure your spot today here https://lnkd.in/gmyV36Ck #ITIL4 #ITSM #DigitalTransformation #ITServiceManagement #ITLeadership #ProfessionalDevelopment

Unlock Your Potential with the PRINCE2® 7 Foundation Course – Now with a 15% end-of-year Discount! Project management isn’t just for project managers - it is a core skill for anyone looking to add structure, efficiency, and a results-oriented approach to their work. Whether you are a business analyst, service delivery manager, IT business partner or  have responsibility for leading initiatives, mastering PRINCE2® 7 will strengthen your ability to contribute to and lead successful projects even if your role doesn’t carry “project manager” in the title. If your organisation is using PRINCE2® 7, understanding this methodology will help you stay aligned, foster better communication and add meaningful value to project outcomes. Enrol now for the upcoming session on 25-27 November and secure a 15% end-of-year discount. Visit https://lnkd.in/gciaRYWt #PRINCE27 #ProjectManagementSkills #LeadershipEssentials #EndOfYearDiscount #ProjectManagementTraining #BusinessAnalyst #ServiceDelivery #ITBusinessPartner #CareerGrowth #ProfessionalDevelopment

The growing awareness of the need to manage internal business relationships in a more deliberate way has paved the way for multiple certification courses in business relationship management (BRM). At ITSM Hub we offer you the choice of 2 learning pathways in this discipline facilitated by some of Australia’s leading business relationship management experts. Selecting the right BRM learning pathway for you is based on considerations such as your organisation’s vision for BRM, responsibilities and expectations of your role and your career aspirations. Read our blog post to determine the right BRM course for you. With our end of year promotion which gives you a discount of 15%, there has never been a better time to upskill yourself! Upcoming virtual course dates: 📅 18-20 November IT Business Relationship Manager https://lnkd.in/giNffFXT 📅 9-11 December Business Relationship Management Professional https://lnkd.in/gv9PktAY https://lnkd.in/gAwKUtce #businessrelationshipmanagement #ITleadership #cio #digitaltransformation #digitalleadership #professionaldevelopment

🔐 Strengthen Your Cybersecurity Skills for Today’s Digital Economy! 🔐 With the digital economy expanding rapidly cybersecurity expertise is now more critical than ever. Our upcoming NIST Cybersecurity Framework Foundation certification training offers essential skills to help you and your organisation navigate today’s complex security landscape with confidence. Whether you are starting out or seeking to sharpen your existing skills, this course will cover: ✅ Understanding Cyber Risks: Recognize and address the key risks impacting today’s businesses ✅ The NIST Cybersecurity Framework: Learn the fundamentals and build a solid foundation ✅ Core Functions, Categories & Subcategories: Dive deep into what makes the NIST framework effective ✅ Implementation Tiers & Developing Framework Profiles: Discover how to adapt cybersecurity measures to fit your unique needs ✅ Cybersecurity Improvement: Learn practical steps to enhance your security posture continuously 📅 11-12 November: Don’t miss out! Sing up now to take advantage of our end-of-year 15% discount! Equip yourself with the tools to protect what matters most in a rapidly evolving digital world. 👉 Register now to secure your spot and start building a resilient cyber defence strategy https://lnkd.in/gkuNUfHm #CybersecurityTraining #NISTFramework #DigitalEconomy #CyberRisks #ProfessionalDevelopment #StaySecure

🚀 Advance Your ITIL® 4 Knowledge with Our Exclusive Offer! 🚀 We are excited to announce that when you register for any ITIL® 4 Advanced course, you'll receive a FREE ITIL® 4 Foundation exam voucher! This is a fantastic opportunity to enhance your skills and gain a solid foundation in IT service management. Valid for any course until June 30, 2025! Make sure to register by December 31, 2024. Our advanced courses include: ITIL® 4 Specialist: Drive Stakeholder Value ITIL® 4 Specialist: Create, Deliver & Support ITIL® 4 Specialist: High Velocity IT ITIL® 4 Strategist: Direct, Plan & Improve ITIL® 4 Specialist: Monitor, Support & Fulfil ITIL® 4 Specialist: Plan, Implement & Control ITIL® 4 Specialist: Collaborate, Assure and Improve ITIL® 4 Specialist: Sustainability in Digital & IT ITIL® 4 Specialist: Acquiring & Managing Cloud Services ITIL® 4 Specialist: Business Relationship Management ITIL® 4 Specialist: IT Asset Management ITIL® 4 Leader: Digital & IT Strategy At ITSM Hub we have a proven track record of building IT service management capabilities in both public and private sector enterprises, as well as higher education institutions. 🌐 Visit our website for more details about each course and to enroll today! Don't miss out on this opportunity to elevate your ITIL® 4 expertise. https://lnkd.in/gvxQaZPb #ITIL4 #ITServiceManagement #ProfessionalDevelopment #ITIL #CareerGrowth

🎉 End of Year Promotion! 🎉 Get a head start on your New Year's resolutions and make 2025 the year you achieve your professional goals! Take advantage of our End of Year Promotion and invest in yourself today. 🔹 15% off any virtual classroom course! 📌 Use Promo Code: EOY15%off OR 🔹 Register for any ITIL 4 Advanced course and receive a free ITIL 4 Foundation exam voucher! 📅 Valid for any course scheduled through June 30, 2025! Register by December 31, 2024, to secure your spot. Exclusions apply: NIST Cybersecurity, self-paced, and course bundles. Promos cannot be combined. Start the new year with a plan for success—don’t miss this opportunity! Visit https://lnkd.in/ga8UzCnS #CareerGoals #Certification #EndOfYearSale #ProfessionalDevelopment #Career

This month, we launched our inaugural Better Business Cases Foundation course - an exciting milestone as we expand our services to help organisations enhance decision-making through more structured, effective business cases. We are accredited with APMG International to deliver Better Business Cases certification which is based on the ‘Five Case Model’ – the UK government’s best practice approach to developing spending proposals and enabling effective business decisions. It is rapidly gaining momentum in our region, with both the New Zealand and Queensland governments actively adopting it, and other public sector organisations incorporating its principles into their investment frameworks. The Five Case Model cultivates a holistic, methodical way of thinking. This model isn’t just for government projects - it is adaptable across all sectors, from public to private, including higher education. Whether it is for a stand-alone project or a complex multi-year programme, the model provides a scalable approach that prioritises clarity, purpose, and alignment. A highlight of ITSM Hub's Better Business Cases certification courses facilitated by Malini Jayaganesh is the focus on engaging stakeholders early and often. By capturing diverse perspectives from the outset, teams can create richer, more robust business cases while fostering alignment and shared commitment. This approach not only strengthens investment decisions but also lays a solid foundation for the successful execution of projects and programs. We are excited to support organisations in Asia-Pacific region in raising the standard for investment decision-making - one business case at a time! Reach out to us to learn more https://lnkd.in/g8B2XRZm #BetterBusinessCases #FiveCaseModel #BusinessCaseDevelopment #value #DecisionMaking #stakeholderengagement #strategicpartnering

The Australian Computer Society's 10th edition of Australia's Digital Pulse report for 2024 highlights a growing priority: the need for strong cybersecurity capabilities is greater than ever. Recent breaches involving household-name businesses underscore how vulnerable organisations can be without robust cybersecurity measures. Now more than ever, we must raise awareness about cybersecurity and ensure professionals are equipped with the knowledge and skills to protect our digital infrastructure. ITSM Hub is accredited with APMG International and partnered with DVMS Institute for our NIST Cybersecurity Professional certification courses. Our globally recognised cybersecurity certification courses provide a practical pathway to mastering essential skills and staying ahead of the ever-evolving threat landscape. Empower yourself and your team to safeguard the future—learn more about our upcoming courses by visiting our website https://lnkd.in/gyZuJKsM #Cybersecurity #ProfessionalDevelopment #DigitalPulse2024 #CyberAwareness #ContinuousLearning

If you are looking to sharpen your leadership skills and elevate your team's performance through Agile practices, our Agile Scrum courses are designed for you. Join our virtual Agile Scrum Master certification course next week on 21 and 22 October to learn how to use the Scrum framework to embed an agile way of working in your organisation. For details visit https://lnkd.in/gxFjdJ9D #agility #agile #scrum #ScrumMaster

Every organisation has problems; however, not all businesses are proactive about preventing problems! Our Problem Management: Root Cause Analysis Specialist certification will provide you with a practical, structured approach to applying established root cause analysis principles and techniques to identify the sources of recurring incidents and service downtime. Enrol in our upcoming virtual course on 21-22 October by visiting https://lnkd.in/gqnS5K43 #itsm #servicemanagement #IT