Probe CX

Probe CX

Outsourcing and Offshoring Consulting

Melbourne, Victoria 24,717 followers

About us

At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive.

Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Headquarters
Melbourne, Victoria
Type
Privately Held
Specialties
Customer Management & CX, Intelligent Automation, IVR & NLP Technology, Robotic Process Automation (RPA), Credit & Collections, Consulting, Shared Services, Contact Centre, Knowledge Services, and Offshore Managed Outsourcing

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