RAA

Meet Kim, our Member Experience Coordinator 👋 Kimberly Mehta was led to this role for the direct impact it has on the experience of our members. Day-to-day, Kim monitors every interaction our members have at RAA – from how easy it is to access the information they need, the quality of service they receive and how valued they feel at the end of each interaction. It truly is an important role. Shout-out to our entire membership team, led by Theresa Paris for your work to ensure our members are ALWAYS looked after. Thanks for sharing your day with us, Kim! Michael Healy, Yvette French #Membership #MemberExperience #SouthAustralia VD: Multiple clips of Kimberley walking her dog, getting ready in-front of a mirror, working at a desk, walking with a group of team members, team members in a function room and accepting an award. Text on screen reads: 'Come to work as a Member Experience Coordinator'.

RAA Charge is expanding! 👏 Having delivered more than 530 plugs at 140 EV charging sites across South Australia, we’re now growing our statewide network under a new ‘partner owned/RAA operated’ model. The first site is already under construction at the South Australian Produce Market Limited – with five new 7kW chargers being installed this month, just in time for Christmas trading. We’re so proud to be supporting SA businesses looking to offer EV charging services for their customers and clients. If you’re thinking of transitioning your fleet or installing EV chargers at your premise, drop us a DM. We’d love to work with you on a tailored solution. Read more: https://lnkd.in/g8MU5zhw #EVCharging #RAACharge #SouthAustralia Nick Reade, Ben Owen, Andrew Howard, Anita Saunders, Alice Davies, Angelo Demasi, Nick Sinnott, Penny Reidy

Last week, we caught up with some of our members who’ve been with us for over 50 years at our Regional Roadshows in Berri, Angaston and Gawler 🙌   Our Regional Roadshows are an important opportunity for us to show our appreciation to our longstanding members.   CEO Nick Reade and Chairman Kathy Gramp presented what’s to come for RAA, while thanking our loyal members for coming along on the ride with us, followed by a road rules refresher from our incredible Community Education Presenter, Tony Ey.     Concluding each event was our popular Q&A session with Nick and Kathy, alongside General Manager Community & Corporate Affairs Emily Perry and Senior Manager Safety & Infrastructure Charles Mountain.     A big shout-out to our incredible events team Andrew Petersen and Emma Miller for the smooth running of each event, and a special thank-you to some of our experts for showcasing our diverse range of products and services.     Gina Norman, Susan Crago, Michael Healy, Laura Schonfeldt, Tara Page, Tim White, Ben Owen, Anita Saunders, Alice Davies, Lisa Campbell, Shaun Ryan, Tom Graue, Amanda Hudson, Simone Mazengarb, Simon Halford, George Zizikos, Tamika Šoša, Radhika Gupta, Baden Fleming, Belinda George, Bob Kranz, Candice Page, Christina Swain, Craig Sadedin, David Colmer, Gary Lawrence, Greg Brown, Hanna Stieler, Holly Gurskis, Roy Lee, Sam M., Samuel Woghiren, Shane Corker   #RAA #Team #SouthAustralia

On Saturday, we took to the streets of Adelaide for the annual Pride March event! We’re incredibly proud of the many team members who volunteered their time to support our South Australian LGBTQIA+ community, donning their best outfits of course 💛 A huge shout-out to Marcel Elfouani, MAITD, Pippa Sicolo and John Heddle for helping put this event together – an important event in our RAA calendars. We’re excited to continue our support as advocates for inclusion and belonging both within our team and in the community. Great work, team! #PrideAdelaide #PrideMarch #Team Michael Healy, Emily Perry, Laura Schonfeldt, Simon Zwarts, Isaac Gates, Catherine LeCornu, Hanna Stieler, Melissa Bourke, Erinn Templeton, Daniel Lettieri, Giselle Stannard (CPHR), Brendan McGarrigan, Ellen Morgan, Sarah Daly, Elizabeth Williams, Amy Secomb, Flynn Pearson

Our Snowtown RAA Charge site has been recognised as the best EV charging station in AUSTRALIA by the Australian Electric Vehicle Association (AEVA) 🎉     Our 200kW ultra-rapid charging site at Perry’s Roadhouse on the Augusta Highway was selected for its high-level amenities including undercover shelter, good lighting, priority bays for drivers with a disability, a pull-through bay for EVs towing trailers and caravans, and a 7kW back-up charger.     We’re feeling incredibly proud of our RAA Charge team, led by Ben Owen, Andrew Howard and Anita Saunders, for setting the gold-standard for charging sites nationally. A shout-out to our project partners at the Department for Energy and Mining, South Australia, SA Power Networks, Chargefox, Kempower and JET Charge for sharing our vision of advocating for reliable, well-serviced and accessible charging sites.     We’re feeling pretty chuffed – well done team!    Nick Reade, Alice Davies, Simone Mazengarb #RAACharge #EVCharging #ElectricVehicles

This week, our team celebrated Diwali – The Festival of Lights 🎉    Diwali is an important celebration for many of our team members, and we embraced this opportunity to encourage conversations about the meaning of the festival and how it’s celebrated – all while sharing yummy traditional feasts at our RAA Place and Mile End locations!    At RAA, we’re genuinely committed to recognising and celebrating our diverse cultures, traditions and values of our people – and this is just one example.     Thanks to Radhika Gupta, Inisha Barua, Jo Bhupathiraju for taking the time to share your rich culture with us all.     #Diwali #SouthAustralia #Team     Laura Schonfeldt, Emily Perry, Pippa Sicolo  

Yesterday, we celebrated the end of the school year for the talented Tjindu Foundation students 🙌 We are so proud and grateful of our community partnership with Tjindu Foundation, helping to drive positive outcomes for Aboriginal children and young people in South Australia. The annual Tjindu Foundation graduation celebrates student successes while farewelling the year 12s in the company of Tjindu families, board members and partners (us included!). Our Chief People Officer, Laura Schonfeldt presented the Aboriginal AFL Academy Student of the Year award to Joel Hill – recognising his exceptional applications of Tjindu’s values and beliefs. We’re also excited to have Tjindu graduates join our team as part of our Summer Internship Program, welcoming Tatum and Crystal into the program this coming summer. Congratulations to all Tjindu students! Lindsay Thomas, Grace Jennings, Mackayla Harrison

Have you seen our 2023-24 Annual Report?     Available online, you’ll read about our strong recovery and return to profit after two challenging years and how we’re working to deliver our promise of better for members, better for our community.     In FY24 we helped more members than ever before, with over 823,000 South Aussies now RAA members.     Key highlights:   - We grew our membership base by 18,000 people   - We helped with more than 911,000 calls for roadside assistance  - We’re still SA’s #1 brand    - We helped our members save more than $53 million as part of our RAA Rewards program and loyalty discounts  - We provided road safety education to more than 36,000 students   - We booked 45,000 dream holidays   - We installed over 13,000 solar panels  - 138 RAA Charge sites were completed.     Read our full annual report and financial statements: https://lnkd.in/gag8wAv8   We’ll also share our key achievements and financials at our Annual General Meeting on Monday, 11 November at 1.30pm at the Adelaide Entertainment Centre. All RAA members are invited to attend – for more information, including the items for voting, visit: https://lnkd.in/guHTn76s   Kathy Gramp, Nick Reade, Emily Perry, Susan Crago     #SouthAustralia #RAA #AGM

South Australia, we hear you! We know most households are paying more than they should for electricity.      That’s why we’ve launched RAA Energy. A trusted, fair and transparent energy plan - that's refreshingly different.     For a monthly subscription fee, you'll get access to electricity rates without the markup, plus a heap of other energy cost saving benefits like a free smart meter, personalised monthly energy insights, a free solar assessment or solar health check for existing systems!     Unlike some others, we don’t profit from the amount of energy you use. Our subscription fee is what we earn to keep your lights on, and ours. Our goal is to help you save on your electricity bill.  Signing up is easy and takes less than 5 minutes online. There’s no need to talk to your retailer. We handle the rest.  There are limited spots in our first round of sign-ups so get in quick: raa.com.au/energy  Disclaimer: Monthly fee, T & Cs apply. RAA Energy is a trading name of the licensed energy retailer Energy Locals Pty Ltd, ACN 606 408 879. Nick Reade, Ben Owen, Michael Healy, Kerry Bowles, Tom Graue, Roy Lee, Simone Mazengarb, Kate Holmes #RAAEnergy #RAA #Energy

Well, that settles it! Trev’s a winner 👏    A huge shout-out to Marty Pepper (and the team!) over at KOJO and Heesom Casting for taking home awards for our ‘Better to be a Member’ campaign at the 47th Annual Adelaide Advertising & Design Club Awards.    We’re super proud of what is now an award-winning campaign, and the opportunity to work with incredible creatives to get Trev out in the air (pun intended).     Well done, team!     Nick Reade, Michael Healy, Rosa Johnston   #SouthAustralia #Marketing #Campaign