Titan Dealer Management Solutions (Titan DMS)

𝗢𝘂𝗿 𝗻𝗲𝘄 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗶𝘀 𝗻𝗼𝘄 𝗟𝗜𝗩𝗘 😀 Visit here: https://bit.ly/4hL4kyB It's great to be able to say those words finally. For the last few months, we've been working hard on the new look and website, and it's exciting to release the results of all that work to the world. Our aim with the new website is to make the information you need to know about Titan more accessible, digestible, and rewarding. We'd love you to take a look and let us know if we've hit the mark. Happy browsing!

Want to read some case studies from people who have implemented Titan DMS in their business? Click here: https://lnkd.in/gJeCSzNC #Gettheedge

𝗪𝗵𝗮𝘁 𝗱𝗼 𝘆𝗼𝘂 𝗺𝗲𝗮𝘀𝘂𝗿𝗲 – 𝗰𝗼𝘀𝘁 𝗼𝗿 𝘃𝗮𝗹𝘂𝗲? 𝗲𝘅𝗽𝗲𝗻𝘀𝗲 𝗼𝗿 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁? 𝗺𝗲𝘁𝗿𝗶𝗰𝘀 𝗼𝗿 𝗼𝘂𝘁𝗰𝗼𝗺𝗲𝘀? We’re surrounded by data but success isn't in the numbers themselves, it's in their context and how you leverage them for your business. Numbers can be misleading. A lower cost looks like a win but is it hiding future expense or compromising future performance? A service department might be running at full capacity but is it maximising profitability? A dealership might be selling more cars but is it sacrificing margin or losing long-term customer loyalty? Without deeper analysis, we risk making decisions based on surface-level numbers rather than true understanding. At Titan DMS we aim to equip dealerships with data that helps them gain that understanding by: 🔸𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗱𝗮𝘁𝗮 - understand your data when it matters and when you can act on it. 🔸𝗣𝗿𝗼𝘃𝗶𝗱𝗶𝗻𝗴 𝗼𝘃𝗲𝗿 𝟭𝟳𝟬 𝘀𝘆𝘀𝘁𝗲𝗺 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 - the data you need, delivered when and to whom you need it. 🔸𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 - integrate your data to Power BI (or others) to boost your full business reporting options. 🔸𝗘𝗻𝗮𝗯𝗹𝗶𝗻𝗴 𝗳𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗮𝗻𝗮𝗹𝘆𝘀𝗶𝘀 - report across department, dealership, or group for comprehensive insights. Reporting in Titan DMS empowers you to act on the most valuable resource your dealership has - your data. Just remember - 𝘁𝗵𝗲 𝗻𝘂𝗺𝗯𝗲𝗿𝘀 𝗱𝗼𝗻’𝘁 𝗱𝗿𝗶𝘃𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀. 𝗦𝗺𝗮𝗿𝘁 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀 𝗱𝗼!  To view more on Titan DMS Reporting - click here: https://bit.ly/4bgTHBi #GettheTitanEdge

"When in Rome, do as the Romans do." With a presence in 28 countries across five continents, it would be nice to think we have all the answers by now - but the truth is, every market teaches us something new. From regulatory differences to cultural nuances, adapting our global DMS to meet local needs is not only a foundational requirement, but also enhances our core product, processes, and our team's unique experience. It really is true what they say about travel being the best teacher!

How does your business help customers get "The Edge" over their competition? Defining what makes your business or product more valuable to your customers than your competitor's offering can be challenging - particularly when your product is as wide-ranging and complex as a dealer management system. To meet this challenge, we created the "Titan Edge" brochure, which details where and how customers win using our DMS. We've distilled our competitive advantages into ten simple "Edges" that can be clearly understood and demonstrated with real-world applications. Our aim is to cut through the noise and get straight to the meaningful benefits for dealerships, OEMs, and their teams. You can view the "Titan Edge" brochure here: https://bit.ly/4hyeGly Let us know if you think we've hit the mark!

For all our customers working through the festive season - we've got your backs! Our support team is on hand to help you out with any questions during the following period, until resuming standard hours on 6th January Monday Dec 23rd - 7am - 5pm Tuesday Dec 24th - 7am - 5pm Wednesday Dec 25th - No support available Thursday Dec 26th - No support available Friday Dec 27th - 7am - 5pm Monday Dec 30th - 7am - 5pm Tuesday Dec 31st - 7am - 5pm Wednesday Jan 1st - No support available Thursday Jan 2nd - 7am - 5pm Friday Jan 3rd - 7am - 5pm Have a wonderful festive period everyone!

What do our customers think of us? It's time to find out again, so yesterday afternoon, our CSI survey was sent to our Australia and New Zealand customer database. We're lucky. Each time we do this, we receive lots of rich feedback on the good, the bad, and the ugly, as well as fantastic suggestions on where new product and service opportunities might lie. We really value this feedback and appreciate the time and effort people put into sharing their thoughts. It definitely helps focus our efforts over the coming months. Looking forward to seeing the results as they come in over the next few days and thank you to everyone who is taking part.

𝗧𝗶𝘁𝗮𝗻 𝗖𝗮𝘀𝗲 𝗦𝘁𝘂𝗱𝘆 - 𝗦𝘆𝗱𝗻𝗲𝘆 𝗕𝗠𝗪 Sydney BMW recently installed Titan DMS in their Rushcutters Bay dealership. Financial Controller Darren McIlwrath gave feedback on our software, process, team, and their experience running the new dealer management system. You can read all about their experience here: https://bit.ly/3O5SClg #automotivetechnology #DealerManagementSoftware #AutomotiveIndustry #CaseStudy

We're on the lookout for a customer-focused problem solver to join our vibrant support team. Based in North Brisbane, it's an interesting and varied role in a key area of our business, so you'll have a genuine impact on our goals and our customer's experience of our products. You can read the full details here: https://bit.ly/3Aexl5C Could it be you or someone you know?

"A satisfied customer is the best business strategy of all." (Michael Le Boeuf) #customerfocussed