The office refrigerator is more than just a place to store your lunch. It's a barometer for how we treat each other in the workplace. We've all seen the biohazard zone resulting from poor etiquette and a lack of shared respect. But have you ever considered how this also applies to service interactions? This quote got me thinking about the beauty of well-designed service interactions versus the STINK created by poorly designed service. As we head into the weekend, take a moment to ponder your refrigerator and ask yourself: would you recommend it to a friend? Let's strive to create a workplace culture where respect and consideration are the norm, both in the fridge and beyond. Start with your service design and reach out to Tolchard. We promise we wont bring tuna!
Tolchard
Business Consulting and Services
191 St Georges Terrace, Perth , Western Australia 126 followers
Tolchard PTY is a human-centred design (HCD) consulting firm based in Perth, Western Australia.
About us
Tolchard is a human-centred design (HCD) consulting firm based in Perth, Western Australia. We are committed to service innovation and have a strong bias to action, putting ideas to the test in real market conditions. We partner with social enterprise & non-profit organisations to create world-class human services that deliver on mission & margin. We believe in putting the human experience at the heart of all our work. We design with service users and use tangible performance metrics to measure and report on the impact of our work.
- Website
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www.tolchard.com.au
External link for Tolchard
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- 191 St Georges Terrace, Perth , Western Australia
- Type
- Privately Held
- Founded
- 2023
- Specialties
- Human Centred Design, Innovation, Dynamic Working, Human services, Disability, NDIS, Social Enterprise, User led design, Social Impact Measurment, Strategic Planning, Employee Value Proposition, and Customer Value Proposition
Locations
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Primary
Get directions
Flux
Level 7
191 St Georges Terrace, Perth , Western Australia 6055, AU
Updates
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I look forward to another day spent meeting and interviewing participants and guardians of support coordination services. Gaining the perspective of the customer and the frontline workers has been enlightening and opened up many new opportunities to evolve the sector's response. It's also highlighted to me how quickly a person's life can change due to one single moment in time. As I undertake these conversations, I am thankful and conscious of my health and well-being. #ndis #supportcoordination #humancentereddesign #participantled #socialinnovation
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