asUgo

asUgo

IT Services and IT Consulting

Woluwé-Saint-Lambert, Brussels Region 5,131 followers

About us

asUgo is a leading Salesforce Gold Consulting Partner, Salesforce.org Impact Partner and proud Pledge 1% member. Curious in why we do things, Nimble in how we do them, and Committed in what we do, we are passionate about shaping the journey with U. Transformation goes beyond technology. That’s why we combine a value driven approach with a human vision. With offices in Belgium, Portugal, Berlin and Canada, our team offers the full set of services to articulate your ambitions: business guidance, journey shaping and project implementation. Along the delivery, we guide change and maturity, and ensure that U grow capabilities beyond the product itself. At asUgo, we provide a personalised project experience. We blend expertise, agility and healthy pragmatism, with a fresh and human centered spirit. This makes us trusted advisors. We want organisations to look at the bigger picture. We Think and Build, Beyond.

Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Woluwé-Saint-Lambert, Brussels Region
Type
Privately Held
Specialties
CRM, Salesforce, Agile, Scrum, Salescloud, Information services, Project management, Customer journeys, Pledge1%, Boutique consulting, Gold Partner, Marketing, Integration, Marketing Cloud, Pardot, FSL, Non-Profit NPSP, Community Cloud, Experience Cloud, Service Cloud, Impact Partner, Einstein, AI, Innovation, Service Design, Design Thinking, Vlaanderen, Brussels, Wallonie, Belgium, Europe, Portugal, Fun, Human, Learning, WEB3, Metaverse, NFT Cloud, Public Sector, Field Service, NPSP, Non-Profit Cloud, and Canada

Locations

  • Primary

    Avenue des Communautés 110

    Woluwé-Saint-Lambert, Brussels Region 1200, BE

    Get directions
  • Rue Eng. Fernando Vicente Mendes 7B

    Lisboa, 1600-800, PT

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Employees at asUgo

Updates

  • View organization page for asUgo, graphic

    5,131 followers

    🚀 Have you ever asked yourself: How to leverage the new wave of AI for your organization? Here is a #pragmatic answer: our new co-investment program around AI Agents.   Our goal: create value-driven accelerators for sales, service, marketing and eCommerce, maximizing AI rewards with our “THINK BIG, start small” approach. Our focus: coherence between business strategy, data governance, IT Architecture and change management.   👉 Contact us to check if you are eligible. https://lnkd.in/exXUKE-r or welcome@asugoconsulting.com The first AI value exploration session is on us!

  • View organization page for asUgo, graphic

    5,131 followers

    🇧🇪 🇨🇦 🇵🇹 asUgo Offsite 2024 - our road trip in Germany! 🇩🇪 An unforgettable experience with asUgo teams from asUgo Belgium, asUgo Portugal, and asUgo Canada coming together as one united team. Together, we lived our values—#Curious, #Nimble and #Committed — all while building stronger connections. We started in Cologne with our 1st asUgo curling world championship 🥌🏆 (fun fact: the winning team has been invited for an official European competition). We ended up the day with our Q3 Business Review in a historical place of Cologne and a memorable party tour aboard a boat 🥂🛥. Road to Düsseldorf the next day with a friendly competition of exotic sports such as Bavarian curling, Biathlon🎿🎯 and mini-football golf ⚽⛳. Final round: our private Oktoberfest 🍻🥨 This offsite wasn’t just about fun; it was about reinforcing our culture and living our values at every step. 💡 Already looking forward to the next adventure with this amazing team! 💙 Big thanks to Denis De Wagheneire from tHRibe.World and the asUgo HR team for making it all happen! 🙌 #asUgoOffsite2024

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      +13
  • View organization page for asUgo, graphic

    5,131 followers

    👏 Congratulations to TotalEnergies for their excellence in customer service!  A big shoutout to Rodrigue Piette, Guillaume Paulus, Olivier Deryck and Marie-Noëlle Moinet for being part of this superhero team. 💪

    View profile for José Ignacio Sanz Saiz, graphic

    Managing Director Integrated Power Belgium & Netherlands

    Last week, we celebrated the Contact Center Advisor Day with the theme “The customer service advisor is a superhero!️” It was a day filled with fun, recognition, and appreciation for all the hard work our advisors put in each day. The importance of a first-line agent cannot be underestimated. Every day, they represent TotalEnergies as true ambassadors, with heart and soul.   ✅ I admire their ability to handle all situations in a complex and constantly changing market, always trying to go the extra mile to find solutions for our customers.   ✅ I appreciate their communication style, empathy, and problem-solving mindset.  ✅ I value their feedback and insights about our customers’ expectations and needs.  ✅ They are masters of communication: whether it’s by phone, email, chat, or social media, our agents expertly handle all interactions across all channels.    At its core, our contact centers drive customer satisfaction, nurture trust and build lasting relationships with our customers. So, from the bottom of my heart, I thank them for their tireless work. I would also like to extend my gratitude to our Customer Operations team – @Claire Müller, @Wendy Van Kwikkelberghe, @Aurélie Lowette, @Karianne Crommen, @Christel Bonhomme, @Joy Wagemans, @Deborah Philippens, @Guillaume Vandormael, @Naima Molinari, @Sofie Verjans, @Caroline Schmit, @Nicolas Robert, @Benjamin Hoge and all members of our Ops & care and customer experience teams – for facilitating this day and for the everyday work you carry out. We could not do it without you! #Teamwork #contactcenteradvisorday #customercare #operations 

  • View organization page for asUgo, graphic

    5,131 followers

    🚀 Connecting People around Data and AI 🚀 Our “All eyes on Data & AI” event in Brussels was an incredible experience packed with insights, lively discussions, and inspiring use cases on how to kickstart the journey toward becoming a data-augmented organization. 🌟 Key Highlights: 🔹Engaging panel discussions with Claire Müller (COO, Total Energies Power and Gas) and Thomas Prévost (CIO, King Baudouin Foundation), moderated by our Managing Director Julien Blaise. Key takeaways include: the acceleration of data & AI projects following the energy crisis, the importance of strategy over technology when starting the data journey, the rise of new customer experiences across websites, apps, and for agents, the need to address security, regulation, and compliance in AI, and the essential step of generating #enthusiasm within teams to drive the journey forward! 🔹Presentations from Maarten Laukens (Salesforce), Matthias NIJSKENS (DARWIND - empowering evolution), Olivier Potmans (ngage), and Benoit Neuville (asUgo) sparked engaging conversations about the Data and AI toolbox. The live Agentforce demo (AI Agent) at our asUgo booth was an absolute blast! 🔹Fantastic networking opportunities with an energetic crowd of technology and customer strategy decision-makers from 20+ organizations. 🔹Great vibes, delicious food from Chef Guillian Mollet and music by DJ Adina🎶! 🎯 What’s Next? If you missed the event or want to take your organization’s data strategy to the next level, we’re offering personalized sessions and demos on how data governance and AI can transform your organization. We offer you the unique opportunity to build your own first AI Agent, unlocking the power of AI-driven solutions to transform customer experiences! 👉 Reach out to us for a tailored consultation and discover how data-driven solutions can fuel your growth: https://lnkd.in/exXUKE-r #AI #DataTransformation #DataDriven #DigitalTransformation #CRM #CustomerStrategy #TechEvents #Innovation

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      +15
  • View organization page for asUgo, graphic

    5,131 followers

    💡 We recently partnered with a client at asUgo to solve issues of fragmented data, data silos and insight limitations using our #DataBridge framework. By focusing on CRM, Data, AI and Trust dimensions, we centralized our client data, enhanced personalization, and strengthened compliance.  Learn more in the article by Raquel Salvador 👇 #AI #DataTransformation #DigitalInnovation

    Mastering Data Challenges with Data Bridge

    Mastering Data Challenges with Data Bridge

    asUgo on LinkedIn

  • View organization page for asUgo, graphic

    5,131 followers

    ✨ Dreamforce 2024 Highlights: Our Best Moments! ✨ What an incredible experience at #DF24! From innovative insights to fantastic networking, the event was packed with #inspiration. This year’s announcements about the Salesforce platform—and its potential to unlock value from #Data and #AI—were especially exciting. Stay tuned for a deep-dive article later this week, where we’ll share our highlights, analysis, and recommendations. 🎥 We’ve put together a quick video with some of the best moments featuring our asUgoers Julien Blaise, Gaëtan Mondet and Jerome Schumacher. Check it out! Special thanks to: • Peter Cuypers and Pierre Mathieu from our #sincerpartner SprimoglassLien Ceulemans, Tom Asselman, Riordon Kossen, Charlotte Crauwels, David de Kousemaeker and the Salesforce Belux team • Michel Carbonneau and Salesforce Canada team • Our ecosystem friends Ben McCarthy, Nadia Hansen, Rhizlane Hammou, James Gasteen, Bruno Braes and many more. You truly made this event unforgettable 🙌 Excited to see how we all bring these ideas to life. Let’s keep the momentum going! 🚀 #TechInnovation #Highlights #Grateful

  • View organization page for asUgo, graphic

    5,131 followers

    🚨 Few Seats Remaining. The path to becoming a “Data Augmented” organization starts here. Join us at our Brussels conference for expert insights, real-world use cases, and valuable networking opportunities. 👉 Secure your spot: https://lnkd.in/ewx-pYiV What to expect: ❇ In-depth discussions on the importance of a data-centric culture and key insights on… “where to start” the journey? ❇ Use Cases from our panel guests including Claire Müller (COO Total Energies Power and Gas Belgium), Thomas Prévost (CIO King Baudouin Foundation) and other representatives from multiple industries. Event moderator Julien Blaise (Managing Director asUgo) ❇ Networking opportunities with professionals and experts in the field: presence confirmed from representatives of Axepta BNP Paribas Fortis, King Baudouin Foundation, Total Energies, RESA, Sibelga, AB-InBev, Telenet, Ores, Fondation Contre le Cancer, ULB, ngage, Eiffage, IBA, Test Achats/Test Aankoop, AWEX, Darwind, and others. Ready to take your organization to the next level? See you there! #AIConference #ResponsibleAI #AIforGood

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