euroconsumers

New Start Talking 👉 Refurb rising: how good is as ‘good as new’?   Refurbished goods are becoming a popular choice for consumers, with big brands and marketplaces offering devices that are ‘as good as new.’ But is this emerging market mature enough to deliver on sustainability and consumer protection? 🤔 Join our Start Talking session on the 31st of October, where we’ll dive into the world of refurbished goods and tackle the big questions: 🔍 Why are refurbished products so important for a sustainable future?  💻 What’s the difference between 2nd hand, refurbished, reconditioned, and remanufactured devices?  🛡️ How can we ensure refurbished products meet safety standards?  💡 What can the EU learn from global refurbishment practices? Let’s explore how we can build a stronger, trustworthy refurbished market for both the planet and consumers.  📅 Don’t miss it! 🗓️ Date: 31/10 at 3PM CET

📢 EC Forum 2024 - Speaker Spotlight! We’re happy to announce Ayleen Charlotte as a featured speaker at the EC Forum on December 5th in Brussels! Ayleen, a fraud victim turned anti-fraud hero, was defrauded of USD 140,000 and later rose to become a leading advocate against fraud and online scams. Recognized as Scam Fighter Person of the Year 2023 and featured in Netflix's documentary The Tinder Swindler, Ayleen is now a powerful keynote speaker and trainer, using her experience to empower others in the fight against fraud. Don’t miss her impactful session during the forum—secure your spot today 👉 https://lnkd.in/eVE-DtAV

🔎 Euroconsumers new survey found 24% of people have opted for a refurbished products. Over half of these purchases are 📱 smartphones, but confusion around consumer rights and product condition terms remains high. This month’s #StartTalking features Olivia Brown from euroconsumers, diving into how refurbished goods could drive a more sustainable product system—and whether today’s market can truly benefit both consumers and the planet. Don’t miss it!👉 https://lnkd.in/eyYX6M3c 🗓️ Date: 31/10 at 3PM CET

🔍 Flash Survey Results: How good is as good as new? A consumer perspective on refurbished goods Euroconsumers’ latest survey shows that 24% of consumers are choosing refurbished products, with smartphones leading the way. However, our findings reveal that consumer rights and product descriptions in the refurbished market are often unclear, highlighting the need for more transparency and quality standards. As refurbished goods gain popularity, ensuring a trusted market is essential. To explore these insights further, join us on October 31 for our Start Talking: Rise of Refurb webinar, where we’ll discuss building a safe, sustainable refurbished market. https://lnkd.in/gb4n2TYt Find the full survey results on our website 👉 https://lnkd.in/eKzxxiqk

Affordable and Sustainable? Refurbished Products Have You Covered! 🦾 Or do they? 🤔 🔈 Join Paul Anton Ploberger from refurbed this Thursday during #Euroconsumers #StartTalking as he shares how we can build a vibrant refurbished market to make the switch easy for everyone. Don’t miss it! Click 'attending' 👉 https://lnkd.in/eyYX6M3c 🗓️ Date: 31/10 at 3PM CET

📢EC Forum 2024 - Speaker Spotlight! We’re excited to introduce Constantin Gissler as one of the key speakers at the EC Forum on December 5th in Brussels! Constantin is the Director General of DOT Europe and brings over 15 years of experience in EU affairs, with an impressive background in digital policy and consumer protection. His career journey spans roles at Mayer Brown, the German tech association Bitkom, and Amazon, where he focused on online platform regulation and EU economic policy. Constantin will speak on the panel “Empowering the Future: How AI is Redefining Consumer Power in the Digital Age” where he’ll share insights on the evolving role of AI and digital platforms in shaping consumer empowerment. Don’t miss out on this opportunity to learn from one of Europe’s top tech policy leaders! Save your spot today 👉 https://lnkd.in/eVE-DtAV

🔧Right to Repair: The Fight for Fair Repair Goes On With the EU’s new Right to Repair legislation set to come into force, Euroconsumers reflects on our decade-long journey to make repair more accessible and affordable. 👉 Did you know that only 20% of people who attempt repairs are successful, while many don’t even try? That’s why this new legislation is crucial – it gives consumers the right to repair and places obligations on manufacturers to make it easier. Read the full article on our website to learn more https://lnkd.in/eXidXkTN And don't forget – we'll be hosting a webinar on October 31st about the rise of refurbished goods and their role in sustainability. 👉 https://lnkd.in/e_yqSikd

Let’s dive into how we can make sustainability more than just a trend—starting with what we already own. 💪 ✅ Choosing refurbished products helps keep items in use longer ✅ Refurbished goods are becoming more widely available ✅ We need a more sustainable product system Now, what we’re still wondering is... 🤔Can we make sustainability truly work when it comes to refurbished products? 🤔How do we track who did the repairs and ensure quality? 🤔And how does this market really operate? Hear from Ugo Vallauri Co-director, The Restart Project during our #StartTalking as he breaks down these questions and shows how people can repair their broken electronics and rethink how they consume! Don’t miss it! Click 'attending' 👉 https://lnkd.in/eyYX6M3c 🗓️ Date: 31/10 at 3PM CET

🚨 Speaking up for consumer protection in the digital age Yesterday, Els Bruggeman spoke at the Coalition for Trusted Reviews Conference in London. Her insightful talk focused on the current state of consumer protection and the challenges we still face in this rapidly evolving digital ecosystem. While Europe has extensive regulations in place like the DSA and Omnibus Directive , Els highlighted that enforcement is still a major challenge, with issues like fake reviews undermining consumer trust and confidence. She also addressed regulatory loopholes that haven’t caught up with today's realities—think subscription traps, influencer marketing, and addictive designs in gaming. Her key message? There is no one size fit all solution for the complexity we’re facing. We need more collaboration between platforms, marketplaces, authorities, and consumers to ensure fair play in the digital world. We absolutely need to enforce existing rules. But we also need to update them to meet new challenges. 🤝 Together, we can secure a safer digital environment for consumers! Victoria de Posson Kasia Colombani Elena Vasileva

Why choose between 💸 saving money and 🌍 saving the planet when you can have both? Refurbished products are the ultimate solution to today’s top consumer demands—affordability and sustainability. But how do we build a market that truly works? Hear from Sepp Eisenriegler, CEO of Repair and Service Center R.U.S.Z, on how we can build a robust refurbished goods market that fuels a sustainable future and strengthens our economy 💪 Don’t miss it! Click 'attending' 👉 https://lnkd.in/eyYX6M3c 🗓️ Date: 31/10 at 3PM CET