valantic BE

𝐂-𝐂𝐥𝐞𝐚𝐫 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬 𝐢𝐬 𝐧𝐨𝐰 𝐯𝐚𝐥𝐚𝐧𝐭𝐢𝐜 🎉   As you may recall, approximately 2 years ago, we announced the we were joining valantic. Driven by our commitment to deliver more and better service to our customers we started on this journey with valantic as our new long term partner. 🤝 Today, we are proud to announce that after a period of diligent work and collaboration, we have fully transitioned to the valantic brand. 👏 This rebranding is not just a change of name, but a symbol of our growth and the new opportunities it will bring. We want to assure you that our commitment to providing our customers with the best customer experience remains unchanged. Our values of passion, commitment, and accountability will continue in the future. While our name and brand has changed, our core values and the quality of our services remain the same. More so, as part of valantic, we now have access to an even broader range of expertise and resources that can help companies on their digital journey. 💻 We are eager to embark on this next chapter of our journey and are confident that our new identity as valantic will bring even more opportunities for innovation and success. Discover how valantic can help your customer experience challenges: https://lnkd.in/eth6wJ6E Please don’t hesitate to contact us if you have any question regarding this new chapter. #rebranding #newchapter #newbrand #valantic 

Harnessing Technology for Customer Excellence in Pharma & Life Sciences 💻 🔗 Read our latest blog: https://lnkd.in/eedeNdbc In our last video our Pharma expert Gregory talked about technology as an enabler to achieve customer excellence. 👌 In our new blog article we delve deeper into the strategies that fuse technology with customer-centric practices to transform patient and HCP engagement. From Unified Customer Views to Advanced 360 Data Integration, learn how breaking down data silos and embracing a single, collaborative data environment can enhance every interaction. 🎯📊 Discover how these strategic implementations can make a significant difference in achieving Customer Excellence. Read more in our latest blog post! #CRM #Data #Technology #CustomerExcellence #Pharma #LifeSciences

An important enabler to achieve Customer Excellence in pharma and life sciences is the use of technology. 💻 Our pharma expert Gregory talks about how things can be standardized using the right technology. he also warns not to fall into the trap of standardizing for the sake of standardizing. Because of cultural differences in departments but also amongst customers, there's always a need of flexibility when it comes to the standardization of processes. 🌎 Don't make it too rigid or you will never get the buy in! ❌ More information about Customer Excellence in pharma & life sciences: https://lnkd.in/erBeQFaV #Technology #CRM #CustomerExcellence #Pharma #LifeSciences

🚀 𝐖𝐡𝐲 𝐄𝐯𝐞𝐫𝐲 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐨𝐫 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐍𝐞𝐞𝐝𝐬 𝐚 𝐂𝐥𝐞𝐚𝐫 𝐕𝐢𝐬𝐢𝐨𝐧 𝐚𝐧𝐝 𝐆𝐨𝐚𝐥𝐬 🌍 One of the most common reasons why digitalization projects, including Salesforce implementations, fail or fall short is the lack of a clear vision and well-defined goals from the very start. 📉 🔑 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐚 𝐜𝐥𝐞𝐚𝐫 𝐯𝐢𝐬𝐢𝐨𝐧, teams can lose focus, stakeholders struggle to see the value, and the project is at risk of being viewed as just another IT initiative rather than a strategic business enabler. To avoid disappointment and ensure long-term success, it’s essential to: 1. Define a clear purpose for the project that aligns with your business objectives. 2. Set measurable goals that everyone—from leadership to end-users—can rally behind. 3. Maintain business alignment throughout the project, ensuring that each decision serves the broader vision. 💡 Digital transformation is not just about implementing technology. It’s about driving real, meaningful change within your organization—empowering teams, improving processes, and enhancing customer experiences. In my experience, a strong vision combined with clear goals turns technology into a powerful enabler of growth and success. 🔗 𝐒𝐨 𝐛𝐞𝐟𝐨𝐫𝐞 𝐲𝐨𝐮 𝐝𝐢𝐯𝐞 𝐢𝐧𝐭𝐨 𝐲𝐨𝐮𝐫 𝐧𝐞𝐱𝐭 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞, 𝐚𝐬𝐤 𝐲𝐨𝐮𝐫𝐬𝐞𝐥𝐟: 𝐰𝐡𝐚𝐭’𝐬 𝐭𝐡𝐞 𝐛𝐢𝐠𝐠𝐞𝐫 𝐩𝐢𝐜𝐭𝐮𝐫𝐞? Did I miss any key factors that you think are equally important? Let me know in the comments! 👇 #Salesforce #DigitalTransformation #Leadership #Vision #Goals #valanticVoices

UCB's journey to omnichannel excellence! 🚀 Click here: https://lnkd.in/eNb_eN-d In our previous blog article we discussed the importance of a personalized and omnichannel approach for pharma & life sciences companies. It's all about tailoring every interaction to the individual needs of healthcare professionals and patients. 👨⚕️ 👩⚕️ This is why UCB transformed its approach to engage healthcare professionals by shifting from a traditional Salesforce model to a dynamic omnichannel strategy. Discover how we helped UCB with their omnichannel journey! More information about customer excellence in pharma & life sciences: https://lnkd.in/erBeQFaV #Pharma #LifeSciences #OmnichannelMarketing #Salesforce

Can we go back please! 😉 Just enjoyed an amazing weekend with the valantic BE team in the beautiful city of DInant! 🗻 🌲 A weekend full of fun activities, laughter, games, good food and a great halloween party. It's always nice to get to know colleagues better outside the work context as well. 😊 Thanks for everyone who contributed by cooking, organizing activities, throwing a party, ... Already looking forward to the next! But for now, let's get some work done 😉 #OneTeam #Fun #TeamSpirit #valantic

"Omnichannel = The New Era of Pharma Engagement 💡💊 Discover how a shift to personalized, omnichannel strategies is revolutionizing Pharma. It's all about agility, data-driven insights, and tailoring every interaction to the individual needs of healthcare professionals and patients. 🎯🤝 Our blog post unpacks the journey from traditional models to a unified, customer-centric approach that boosts trust, engagement, and outcomes. 🚀🧬 Read all about it in our new blogpost: https://lnkd.in/eZvVKszV #Omnichannel #PersonalizedCare #CustomerExperience #CustomerJourney #Data

🎉 What an incredible night! Last Friday, our much anticipated Charity Party took place! We were joined by colleagues, friends, and family as we danced the night away, all in support of a great cause. ❤️ We're excited to share that this year's proceeds will benefit De Vijver VZW, a fantastic charity submitted by our colleague Ine. Thanks to everyone's efforts, we raised a significant amount of money! 👏 A huge thank you to all our colleagues who helped selling tickets and helped out during the event. Your commitment truly reflects our organization's dedication to giving back. We're already excited for the next one! Get ready for the Charity Party 2025! 🌟 #GivingBack #CharityEvent #TeamEffort #ValanticCares

We were able to welcome not 1, not 2, but no less than 3 new colleagues to our team in recent weeks! 🎉 We're very happy to welcome Michiel, Joanna and Niels to valantic. 😊 👨🎓 As a recent graduate Michiel joins our Salesforce team as a Technical Consultant. 📑 Joanna joins our team as a Management Assistant and will be the point of contact for all kind of administrative questions. 💼 Finally Niels joins the Salesforce team as a Senior Consultant. Want to be part of this growing team? Go check out our job opportunities via https://lnkd.in/dUKnp973 #NewColleagues #Growing #valantic #JoinThevalanticWorld

Our omnichannel marketing expert Fabienne Heiles highlights a common issue in the complex pharma industry: disjointed communications. When different messages are sent to the same customer through the same channels, it’s a clear indication that organizational silos still exist. Fabienne explains that this often points to a lack of cross-departmental collaboration, which results in inconsistent messaging to customers like healthcare professionals. 👩⚕️ 👉 Find out more about what our experts have to say on this topic here: https://hubs.ly/Q02Rl7l-0 #OmnichannelMarketing #Pharma #LifeSciences #DigitalTransformation #DataDriven