Do curso: Inglês para Negócios: Ligações Telefônicas
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Do curso: Inglês para Negócios: Ligações Telefônicas
Próximos passos
- [Instructor] Conclusion. Making and taking phone calls can be a stressful experience, especially when the call isn't in your first language. If you find English phone calls nerve-wracking, you can apply the tips highlighted in this course to take away some of that anxiety. If you have to make a call, make sure to prepare beforehand. Set yourself up for success by arranging a quiet environment with minimal distractions. Practice the phrases for reaching the right person, beginning calls, and ending calls. Don't hesitate to ask for clarifications to confirm you've understood correctly, and make sure your own communication is clear by being as specific as possible. And don't forget to have a pencil and paper handy, so you can take notes during the conversation and ensure you don't forget any important details. By following this guidance and practicing the vocabulary you've learned here, you can make those telephone calls without breaking a sweat. (upbeat music)
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