RCCbpo’s cover photo
RCCbpo

RCCbpo

Outsourcing/Offshoring

Belize City, Belize 2,950 followers

Innovating Experiences

About us

RCCbpo is the pioneer of the Call Center (CC) industry in Belize. Started in 2005 with 60 employees, since then RCC has grown to over 2,000 employees making it the largest employer in the country. When opening for operations Belize was selected as its headquarters due to its strategic location. Belize is an English speaking country that has minimal time difference with North America and possesses high quality labor force suited for the Call Center industry. It provides the ideal combination of low cost, nearshore proximity and native English and Spanish skills. RCC specializes in providing a range of Customer Relationship Management (CRM) services to companies in the United States. As a Belizean company committed to the local community, RCC prides in having a 100% local employee base. As an industry leader, RCC’s mission is to deliver exceptional customer service on behalf of its global clients as well as create opportunities to attract and retain customers, enhance brand image and maximize stakeholder profitability

Industry
Outsourcing/Offshoring
Company size
1,001-5,000 employees
Headquarters
Belize City, Belize
Type
Privately Held
Founded
2005
Specialties
Customer Service, Live Chat, Technical Support, Lead Generation, Sales & Telemarketing, Booking & Reservation, Appointment Setting, Back Office, Financial, Debt Collections, Back Office, and Data Entry

Locations

Employees at RCCbpo

Updates

  • Honoring the Legacy of Our Heroes & Benefactors Today, we celebrate the remarkable individuals who shaped #Belize through their courage, leadership, and generosity. Their contributions continue to inspire progress, unity, and a great future for all. At #RCCbpo, we honor their legacy by embracing innovation, excellence, and a commitment to building stronger communities. Happy National Heroes & Benefactor Day! #Belize #NationalHeroesAndBenefactorDay #RCCbpo #BeOneOfUs

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  • 🌍 Honoring the Women Who Inspire, Lead & Drive Change! 💜 At #RCCbpo, we celebrate the resilience, leadership, and achievements of the incredible women who shape our workplace and communities. This year’s theme, #AccelerateAction, reminds us that progress doesn’t happen by chance—it happens when we actively support, uplift, and create opportunities for women to thrive. Together, we are committed to fostering an environment where every woman is valued, empowered, and encouraged to reach new heights. To all the women paving the way for a more equitable future: we see you, we appreciate you, and we celebrate you—today and every day. 💜 Happy International Women’s Day! 💜 #IWD2025 #AccelerateAction #RCCbpo #WomenInLeadership

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  • How RCCbpo’s Culture Drives Excellence At #RCCbpo, we believe our success is rooted in the people who make up our team. It’s not just what we do, but how we do it—together. Our culture is built on collaboration, growth, and the belief that every team member has the potential to excel. Here’s how we promote excellence: A Supportive Team Environment We prioritize creating a culture where everyone feels like they belong. When you feel supported and valued, you’re inspired to bring your best self to work. That’s why we embrace teamwork and ensure every voice is heard, because we know our people are our greatest asset. Constant Learning & Growth Excellence is a journey, not a destination. Through training programs, mentorship, and hands-on experience, we encourage our team to keep growing. At RCCbpo, you’re not just doing a job—you’re building a career. Celebrating Wins, Big & Small From hitting sales targets to achieving personal milestones, we celebrate every achievement. Recognizing hard work keeps our team motivated and reminds us that every effort contributes to our collective success. Empowering Employees We believe in giving our team the tools, resources, and freedom to succeed. By encouraging creative problem-solving and ownership, we empower our employees to make a real impact. By fostering a supportive environment, encouraging growth, celebrating wins, and empowering our team, we’ve built a culture where excellence thrives. This not only benefits our employees but also strengthens our relationships with clients, helping us grow as a company. If you’re looking for a place where your talents can shine and you can truly make a difference, join us at RCCbpo. Together, let’s grow and make excellence a daily habit. #RCCbpo #BeOneOfUs #Excellence #EmployeeEngagement

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  • 🌟 Celebrating Excellence: Felix Peralta - January Employee of the Month! 🌟 At #RCCbpo, we believe that great teams are built on dedication, reliability, and a commitment to excellence. This month, we are incredibly proud to recognize Felix Peralta as our Employee of the Month! 🎉👏 Felix is the kind of person you can always count on—whether it’s meeting deadlines, supporting his team, or leading by example. His professionalism, consistency, and positive attitude have earned him the respect of both his colleagues and leadership. Here’s what his manager had to say: 💬 “Felix is an exceptional employee… He is highly reliable. His professionalism is evident in the way he consistently completes tasks on time. Felix has earned the respect of his team, with all agents looking up to him.” Felix, your hard work does not go unnoticed! Thank you for embodying the values that make RCCBPO a great place to work. Keep shining! 🌟 Join us in celebrating Felix in the comments below! 👏👇 #EmployeeOfTheMonth #TeamRCCbpo #BeOneOfUs

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  • Team-building isn’t just about fun and games – it’s about fostering trust, communication, and collaboration among employees! 💪✨ At RCCbpo, we’re always looking for new and effective ways to strengthen our team, create a positive work environment, and boost productivity. Here are some strategies that work wonders: 1. Collaborative Challenges 🤝 Organize challenges and group activities where employees work together to achieve a common goal. These challenges encourage creative problem-solving and communication while fostering a sense of camaraderie. Whether it’s a team project or a friendly competition, collaboration is key! 2. Regular Team Check-ins 📅 Regular one-on-one and team check-ins are essential to ensure alignment and create opportunities for feedback. Open communication allows to address any challenges early and keep everyone engaged. Transparency and trust are the core of effective teamwork. 3. Cross-Department Collaboration 🌐 Encouraging employees from different departments to work together promotes diverse ideas and new perspectives. Cross-department collaboration creates a more inclusive and innovative culture where knowledge-sharing thrives. 4. Wellness Programs 💚 A healthy team is a happy team! Wellness programs that encourage mental and physical well-being help employees feel their best, which in turn boosts morale and performance at work. 5. Celebrating Wins – Big and Small 🎉 It’s essential to celebrate achievements, both big and small. Recognizing individual and team successes boosts morale and reinforces a culture of appreciation. Whether it’s a team milestone or a personal achievement, make sure to take the time to say "thank you" and celebrate. At RCCbpo, we understand that great things happen when teams come together. 💙💼 #Teamwork #EmployeeEngagement #TeamBuilding #Leadership #CompanyCulture #EmployeeWellbeing #RCCbpo

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  • View organization page for RCCbpo

    2,950 followers

    🚀 We’re Hiring: IT Technicians at #RCCbpo! 🚀 Are you passionate about technology and solving tech puzzles? 💻 #RCCbpo is expanding our IT team, and we’re looking for talented IT Technicians to join us! Whether you’re a fresh graduate or someone with a bit of experience, this is your chance to grow with us. 🌟 Why RCCBPO? - Join a supportive and forward-thinking team. - Get hands-on experience with the latest tech and tools. - Grow your skills in a fast-paced, dynamic environment. Freshers, this is your golden opportunity to break into the tech industry! 💡 Your Role: - Install, configure, and maintain hardware, software, and networks. - Troubleshoot and resolve IT issues efficiently (you’ll be the go-to problem solver!). - Set up user accounts and ensure systems are secure and running smoothly. - Collaborate on projects like system upgrades and infrastructure improvements. 🔧 What We’re Looking For: - A tech enthusiast with a solid understanding of computer systems and networks. - Familiarity with Windows OS and basic networking principles (TCP/IP, DNS, DHCP). - Strong communication and problem-solving skills. - IT certifications like CompTIA A+ or Tech+? Even better! 📩 Ready to Take the Next Step? Send your resume and 2 recommendation letters to itrecruitment@rccbpo.com.bz with the subject line: “IT Technician Vacancy – [Your Location]”. Don’t miss out on this opportunity to join a team that’s all about growth, innovation, and making things happen! 🚀 #ITJobs #RCCBPO #NowHiring #BeOneOfUs

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  • View organization page for RCCbpo

    2,950 followers

    🌟 Celebrating Excellence: November Employee of the Month – Adriana Trejo! 🌟 At RCCbpo, we believe in recognizing the extraordinary efforts of our team members, and this month, we’re thrilled to highlight Adriana Trejo for her outstanding contributions! Adriana embodies resilience, dedication, and leadership. From supporting multiple campaigns to being a role model for her peers and tackling challenges with positive attitude and determination, she has consistently gone above and beyond for our team and clients. 👏 Adriana, thank you for your hard work, consistency, and the positive energy you bring to #RCCbpo every day. Your contributions make a real impact, and we are incredibly proud to have you as part of the RCC family. Please join us in congratulating Adriana on this well-deserved recognition! Drop a comment below to celebrate her success. 🎉 #EmployeeSpotlight #RCCbpo #Leadership #Excellence #Teamwork

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