Critical Mass’ cover photo
Critical Mass

Critical Mass

Advertising Services

Calgary, Alberta 74,060 followers

About us

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients. We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories. We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

Industry
Advertising Services
Company size
1,001-5,000 employees
Headquarters
Calgary, Alberta
Type
Public Company
Specialties
Digital Marketing, Brand Launch & Experience, User Experience & Interaction, Design, Insight & Planning, Digital Campaign Management, Social Media, Mobile, Technology Services, Experience Design, Experience Distribution, Marketing Science, and eCommerce

Locations

Employees at Critical Mass

Updates

  • Will we see you at the Campaign U.S. Agency of the Year Awards tonight? Our own Isabella Kennedy and Grant Owens will be there representing CM—come over and say hi! 👋   This is also our fourth straight year as a Digital Innovation finalist! As always, we're looking forward to spending some time with other marketers who are also at the top of their game. Yes, many of us are fierce competitors, but when we all work a little harder to show brands what they can achieve with creativity and innovation, it reminds them of what our industry can do at its best. And when that happens, we all win. Good luck to all the finalists! 🏆 And thank you Campaign US!

  • Innovation Alert! We have a little prototype to share! 🚀💡🛍️ But first, let us ask—have you noticed that online shopping has lost its shine? Sure, it’s quick and frictionless, but what good is “fast” when the returns keep piling up and the joy of shopping together is gone?    At CM, when we step back and look at shopping, we see brand ecosystems plagued by disconnected platforms—no delight, no real social connection, no serendipity…    But what if we could make online shopping truly social? Well, we’ve got an answer (see below👇), and we’ve got much more to say about this topic, so stay tuned!

  • It always feels fabulous to ride this wave! The Forrester Wave™ has hit the wire and Omnicom was named a leader!   As if that wasn’t spectacular enough, Omnicom Precision Marketing Group (OPMG) got the highest possible scores in seven categories—creative and content production, creative commerce, influencer marketing, partner ecosystem, performance creative, pricing flexibility and transparency, and talent strategy criteria.   The Forrester evaluation even pointed out that, "Enterprise brands with the need to scale data-driven creativity should consider OPMG." We 100% agree 😉

    View organization page for Omnicom

    161,835 followers

    We are thrilled to be named a Leader in “The Forrester Wave™: Marketing Creative and Content Services, Q1 2025” by Forrester Research, Inc. Within Forrester’s 17-criterion evaluation, Omnicom’s participating networks – Omnicom Precision Marketing Group (OPMG) and Omnicom Advertising Group (OAG) – received the highest scores possible in seven and four criteria, respectively.   This comes on the heels of Omnicom and its agencies being named a Leader in “The Forrester Wave™: Media Management Services, Q4 2024” and “The Forrester Wave™: Commerce Services, Q2 2024”. “As a company deeply committed to driving meaningful outcomes for our clients, we believe Omnicom’s strong performance on the Forrester Wave is a reflection of our relentless focus on innovation, collaboration, and delivering best-in-class solutions at every step of the customer journey,” said John Wren, Chairman and CEO of Omnicom in ADWEEK. https://bit.ly/4hyat0d   To learn more about Omnicom's strong performance, visit: https://bit.ly/3XFQyFx

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  • Our very own Chief Creative Officer Valerie Carlson and her fellow panelists—Marnie Kain, VP, Head of Brand, GrubHub, and Elizabeth Money, SVP, Brand and Creative at BÉIS—crushed it at #CampaignConvene 2025! They shared unique but similar takes on how brands need to deeply connect with people AND connect their marketing ecosystems to stay alive and grow.   Thanks to our moderator Jameson Fleming, Editor In Chief of MM+M and a huge thanks to those who stayed for the last panel of the day. And thanks again to Campaign US for another fabulous Convene!

    View organization page for Campaign US

    17,816 followers

    During this final panel of the day, Critical MassValerie Carlson, Grubhub’s Marnie Kain and BÉISElizabeth Money unpacked how brands must adapt their marketing strategies accordingly to meet consumers where they are with content that entertains and drives action. “We want to interact with you. We hope that the content that we're creating gets you to ask questions about it so that we can interact and we can educate you, the consumer, in comments, through email exchanges, and sometimes in person. But everything that we create is really about the interaction at the end of the day. We want to create a personalized service that is so personal that you actually feel like you’re speaking to us…That’s what our consumer journey is about — making the consumer part of it.” – Elizabeth Money, SVP, brand and creative, BÉIS #campaignusconvene #brandmarketing #consumermarketing

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  • Finding ways to ease the double duty of working parents is something we care a lot about at CM. Our Senior Director of Human Resources, Matt Jordan, does too. He shared his thoughts with Campaign UK. Is this topic near and dear to your heart? If so, have a look!

    View profile for Matt Jordan

    Senior HR Director @ Critical Mass (London & Tokyo) & Tribal EMEA

    The conversation around work-life balance has long focused on mothers – and rightly so. But what about working fathers? Too often, their struggles go unseen, with expectations that they should simply ‘get on with it’ while juggling career demands and family life. In my latest piece for Campaign, I explore the hidden pressures working dads face, the outdated stereotypes that still persist, and why businesses need to do more to offer genuine support. It’s time to rethink what it means to be a ‘good father’ and a ‘good employee’ – and to create workplaces that recognise the challenges of both. Thanks to Campaign UK for helping to shine a light on such an important issue.

  • Ready to convene with some of the brightest minds in marketing? 🤩 We’ve got just the thing. Our Chief Creative Officer, Valerie Carlson, is joining the panel “The Future of Media Is Short-Form and Shoppable” at #CampaignConvene 2025, presented by Campaign US   Join us tomorrow as world-class experts untangle the web of social media, entertainment, consumer trends, and shopping behaviors—all to shed light on brand opportunities on the horizon.   📍 1 Liberty Plaza, New York, NY 🗓️ Thursday, February 27 ⏰ 4–4:30 PM   Hope to see you there! 👋

  • View organization page for Critical Mass

    74,060 followers

    🚨 New Work Alert—Starburst 💛 🐰 🐣 Easter can feel like a sea of sameness: the same decorations, same recipes, same crafts. What Easter needs is a burst of different, and who better to bring it than Starburst?   This year we partnered with our clients at Mars Wrigley to inspire consumers with something different for Easter. Collecting strategy from real-world, user-specific use cases, our creative team came together to infuse fun, humor, and creativity into a holiday so strongly associated with tradition. The result is a campaign that highlights real consumer behaviors, product versatility, brand identity…and someone eating an Easter basket.    Thanks to the talented folks who helped this work bloom— 🌷 Alysson Scartz Lauren Rapoport Andrew Lavery Joseph McGlumphy Carla Smith (She/Her) Molly Learner Julia Meade Emma Carelle

  • Commercials aired during the Big Game highlighted current trends like AI, nostalgia, and second screens, along with a glimpse into the shifting mindset of consumers. So, what’s next for brands?   Adage AMP Spotlight tapped industry leaders for insights on the year ahead, including CM’S Chief Strategy Officer, Grant Owens, who shared his prediction for more product-focused messaging in the first half of 2025, as well as his appreciation of… sloths. 🦥 Read the whole piece here: https://lnkd.in/edhYEWG5  

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