Ibbaka

The Ibbaka | PeakSpan Capital Net Revenue Retention Survey Report for 2024 is now available. Download here: https://lnkd.in/g9YqrTwy For the second consecutive year, PeakSpan and Ibbaka have joined forces to deliver unparalleled insights into B2B SaaS benchmarks and best practices. This year's report, based on responses from 503 companies, offers a unique and comprehensive analysis of Net Revenue Retention (NRR). Key highlights: • Detailed NRR breakdown by churn and expansion revenue • In-depth data across various SaaS verticals (HRIS, Cybersecurity, MarTech, FinTech, Supply & Logistics, etc.) • NRR performance analysis by growth motion, packaging pattern, and organizational design • Comprehensive data on pricing metrics and their combinations • Actionable recommendations for improving NRR Key findings: • Emergence of disruptive companies with novel NRR performance patterns • Surprising trend: High churn coupled with high revenue expansion leading to high NRR • Superior performance of dedicated expansion revenue teams • Promising NRR potential in M2M (Machine to Machine) companies • Significant impact of packaging patterns on NRR performance Download the report to unlock valuable insights for your SaaS business growth!

The Annual Ibbaka & PeakSpan Capital Net Revenue Retention 2024 Report has arrived! For B2B SaaS companies, grasping these insights is crucial for fostering sustainable growth and maintaining a competitive edge. This marks the second year of collaboration between PeakSpan Capital and Ibbaka, focused on uncovering benchmarks and best practices within the B2B SaaS landscape. Download the report here: https://lnkd.in/g9YqrTwy We believe this report will serve as an invaluable resource for SaaS professionals looking to enhance their retention strategies and secure long-term success. Don’t miss out on these essential insights and download your copy today! #netrevenue retention #b2bsaas #churn #saasgrowth #customerretention #revenueoptimization #businessmetrics #customerlifetimevalue #recurringrevenue #b2bmarketing #saasmetrics #growthstrategy #customerexperience #subscriptionmodel #businessintelligence #dataanalytics #industrytrends #customerchurn #revenuegrowth #saasindustry

Generative pricing is a fresh approach for companies using generative AI. It’s designed to meet the unique needs of these applications, especially in specific industries.💡 Here are some key points: Changing Resource Needs: Pricing must adapt to fluctuating computing power and GPU usage. Automation: Traditional pricing based on seats is less effective as AI takes over tasks. Growing Value: We need to link costs with the benefits provided by AI. Industry Focus: Custom pricing for different sectors adds more value. API Usage: Many AI features are accessed through APIs, leading to usage-based pricing. Current pricing methods have some issues: ❌ Cost-plus pricing doesn’t capture the real value for customers. 📉 Willingness-to-pay and dynamic pricing may not keep up with fast-changing AI. 🔍 Market pricing is tricky because technology evolves so quickly. Generative pricing can help solve these problems by focusing on: Flexible configurations Conversational interactions Rich content Data needs By combining dynamic and value-based pricing, we can better monetize generative AI.🌟 #generativepricing #verticalai #aipricing #dynamicresources #automationcapabilities #valuebasedpricing #apidriven #performancepricing #scalabilitypricing #aiintegration #costpluspricing #willingnesstopay #dynamicpricing #marketpricing #pricingdesign #b2bai #dynamicconfiguration #conversationalai #contentrichapps #syntheticdata

Discounting is a fact of life for most B2B companies. As pricing models become more complex and come to include usage or consumption components, what should get discounted? Are you using a Good Better Best (GBB) pricing model? If so, is it the most effective approach for your product? We use scenario planning to think through this question. #saaspricingstrategy #discountingmetrics #fixedpricing #usagebasedpricing #consumptionmetrics #platformpricing #valuealignment #b2bsaas #zerodiscounting #enterprisesaas #pricingmodel #valuetocustomer #tieredpricing #goodbetterbest #packagingpatterns #independentmodules #platformextensions #crosssell #bundling #generativeai #salesforce #einstein #pricingconfiguration #usagedriven #valuedriven #pricingprojections #salessuccess #customervalue #pricingbarriers #pricingstrategy

🌀Unlocking the Secrets of the Value Cycle 🌀 If you missed last week's Master Class on Measuring Value and its Impact on Customer Engagement, don't fret; the on-demand recording of Karen A Chiang and Rashaqa Rahman's PeakSpan Capital Master Class on the Value Cycle is now available for viewing. Watch it here: https://lnkd.in/gCuPvssX Explore the core topics of the master class: Building a value-based culture🤼 Crafting the complete value cycle🚴♂️ Measuring value across the customer journey🌄 This session offers invaluable insights into creating, communicating, and capturing value, making it a must-watch for anyone looking to enhance customer engagement and maximize lifetime value. #valuecycle #customerengagement #lifetimevalue #valueproposition #businessstrategy #customerjourney #valuecreation #valuedelivery #customerloyalty #valuemetrics #businessgrowth #valuemarketing #customerexperience #valuemeasurement #growthstrategy #customerretention #valuecommunication #businesssuccess #valueanalysis #loyaltyprograms #customersatisfaction #valueculture #valuemaximization #valueinsights #customerrelationship

In just 1 hour, Ibbaka and PeakSpan Capital are hosting a must-attend Master Class on Measuring Value and its Impact on Customer Engagement. Karen A Chiang and Rashaqa Rahman will share insights on leveraging this framework to supercharge your commercial and revenue operations. Join here: https://lnkd.in/eMQS8MgX Key Takeaways Ahead: Build a value-based culture Implement a holistic value cycle Measure and communicate value throughout the customer journey Previous attendees know the caliber of these Master Classes. Be prepared for another exceptional learning experience!

Salesforce is moving to consumption pricing for AI agents. But why? And what does it mean for other AI players? We asked our LinkedIn community, and the results are in: 📊 Poll Results: 🔸42% say it'll shape AI agent pricing industry-wide 🔸19% believe it'll impact AI app pricing overall 🔸20% think it'll only affect direct competitors 🔸19% see it as Salesforce-specific Key Takeaways: 1️⃣ $2 per conversation pricing sets a new benchmark 2️⃣ Shift from seat-based to usage-based models 3️⃣ Potential for hybrid pricing strategies 👀 What This Means for Vertical AI Companies: 🔸Pressure to adopt flexible pricing 🔸Focus on demonstrating tangible value 🔸Opportunity for industry-specific pricing metrics How will this impact your strategy? Share your thoughts below! 👇 #saas #aipricing #consumptionpricing #salesforce #markbenioff #agentforce #aiadoption #pricingstrategy #b2bsoftware #aiagents #valuebasedpricing #softwareindustry #generativeai #usagebasedpricing #crm #enterprisesoftware #aiapplications #pricingmodel #businesstransformation #aiinnovation #revenuemodel #softwarepricing #aibenchmark #pricingshift #aioutcomes #verticalai #hybridpricing #aimonetization #pricingchallenge #valuemodel

Ibbaka & PeakSpan Capital are thrilled to announce our upcoming Master Class with Karen A Chiang and Rashaqa Rahman, diving into the Value Cycle—a crucial framework for boosting your business's commercial and revenue operations. Imagine how you can use the Value Cycle to empower your teams to position value effectively, fostering customer engagement and building trust that enhances customer lifetime value. Register Here: https://lnkd.in/eMQS8MgX Key topics: 🌱 Establishing a value-based culture 🔄 Creating a comprehensive value cycle 📊 Measuring and positioning value throughout the customer journey Join us on Wednesday, October 16th @ 9am PT / 12pm ET for a 1-hour session to unlock the value cycle and measure created value for your B2B SaaS business and product. If you attended any of the previous Master Classes with PeakSpan, then you know you're in good hands and great company. It's another Master Class for the books! 💪 #value #customervalue #valuecycle #valuemetrics #measuringimpact #customerjourney #b2bvalue #b2bsaas #valuemodels #valuebasedpricing #customerengagement #customerexperience #businessstrategy #valuecreation #customerinsights #valueproposition #saaSmetrics #customerlifetimevalue #businessgrowth #valueanalytics #outcomebasedpricing #customerretention #salesstrategy #valueassessment #valueoptimization #customerfeedback #dataanalytics #pricingstrategy #valueengineering #revenuegrowth #businessstrategy #valuemanagement #customerjourney #businessoptimization #revenuegrowth #pricingstrategy

Understanding your product's true value? Thomas (Tom) Nagle, the godfather of value-based pricing, has some game-changing insights you can't miss. 💡Value isn't in your product's features - it's in how it impacts your customer's bottom line. Economic value ≠ willingness to pay. Know the difference! Segment your market based on value, not just demographics. Price based on impact, not characteristics. Don't settle for cost-plus pricing when you could be capturing your product's full value. #valuebasedpricing #b2bsaas #pricingstrategy #revenuegrowth #customervalue #productmanagement #saasmetrics #businessstrategy #marketingsegmentation #innovationpricing #businessmodels #economicvalue #pricingmodels #valuecreation #b2bmarketing #saasproducts #startuppricing #revenueoptimization #competitiveadvantage #businessgrowth https://lnkd.in/g2QXNNxC

Many SaaS companies face these challenges: • Difficulty articulating unique value to prospects • High customer churn due to misaligned expectations • Pricing that doesn't reflect true product worth • Lost deals to competitors with clearer value propositions The solution? Value-based selling backed by robust value models 💡Value models help you: ✅ Quantify your product's impact on customer ROI ✅ Align your offering with specific customer needs ✅ Justify premium pricing with concrete data ✅ Reduce sales cycles by clearly demonstrating value Don't leave money on the table or risk customer dissatisfaction. Invest in developing a strong value proposition and the models to support it. Understanding and communicating value isn't just nice to have—it's essential for sustainable growth and success. 🚀 #valuebasedselling #salesstrategy #valueproposition #customervalue #valuemodels #b2bsales #saleeffectiveness #competitiveadvantage #customerinsights #salestraining #consultativeselling #valuearticulation #pricingstrategy #salesperformance #customercentric #valueengineering #marketdifferentiation #strategicselling #salesalignment #customerneeds #valuecommunication #salesskills #revenuedriven #businessgrowth #salesprocess #customerrelationships #valuecreation #salesenablement #marketcompetition #salessuccess