Librestream

🌱 Driving Sustainability with AI and AR Technologies 🌱 Reducing carbon footprints and supporting ESG programs are top priorities for industries today. Onsight NOW is helping companies meet these goals by leveraging AI and augmented reality to drive operational efficiency and minimize carbon emissions. 🔹 Remote Assistance: Eliminate unnecessary travel and reduce carbon emissions by enabling real-time video collaboration with AR, empowering frontline workers with remote expert support. 🔹 Data Capture for ESG: Standardize field data to track resource utilization, automate ESG compliance reporting, and continuously monitor sustainability initiatives. 🔹 Knowledge Capture: Preserve institutional knowledge, minimize errors, and reduce waste—all contributing to a lower carbon output. 🔹 Empowering Workers: Equip employees with green technology to train on sustainable practices, optimizing resource usage while supporting ESG goals. Learn how Onsight NOW is driving real change in sustainability efforts. 🌎♻️ #Sustainability #ESG #CarbonReduction #AI #AugmentedReality #RemoteCollaboration #KnowledgeCapture

Exciting News! Librestream has partnered with ManTech to enhance ground vehicle maintenance for the U.S. Army. This collaboration will utilize our Onsight software to streamline maintenance processes, improve mission readiness, and reduce the need for forward-deployed maintainer personnel. Onsight's cutting-edge AI & AR capabilities will empower ManTech to offer unparalleled support, setting a new standard for ground vehicle maintenance in the defense sector. We're proud to support the U.S. Army's mission and help ensure the highest levels of readiness for their ground vehicle fleet. Read more at: https://bit.ly/3TwUcQj

A topic of conversation that has come up a lot lately is whether it's more advantageous to build a custom AI tool in-house, or buy a COTS solution. There are pros and cons to both, so we wrote a short article comparing the two options.

Unlock the Future of Work with Digital Assistants! Curious about how Digital Assistants are transforming the way we work? Our latest blog dives deep into what a Digital Assistant is and how it can revolutionize your operations by streamlining tasks, enhancing decision-making, and boosting productivity. Whether you're looking to optimize your team's efficiency or simply stay ahead of the curve, understanding the role of Digital Assistants is key. Check out our blog to discover how this technology is shaping the future of the workforce. 🌐 Read more: https://bit.ly/3SQwOfZ #DigitalTransformation #AI #Innovation #WorkforceEfficiency #Librestream #DigitalAssistant

In today's fast-paced world, providing exceptional customer service is more critical than ever. A well-structured knowledge base can be the cornerstone of your support strategy, empowering your CX and Field Service teams to resolve issues swiftly and efficiently. 📖 Check out our latest blog post: A Guide to Building an Effective Customer Service Knowledge Base https://bit.ly/3zVkQeJ Discover: ·        The key components of a robust knowledge base ·        Best practices for organizing and maintaining content ·        How to leverage technology to enhance your knowledge management ·        Implementing these strategies can transform your customer service, leading to improved satisfaction and loyalty. #CustomerService #KnowledgeBase #CustomerSupport #CX #KnowledgeManagement #TechInnovation#FieldService

Why will AI have more impact in the field than the office? Join our webinar on Jan 31st to hear insights from executives at ASK Chemicals, FANUC, and Bureau Veritas. Register here: https://bit.ly/3vOLUu1 Frontline workers are the face of the company with customers, the expert technicians who operate and maintain high-value assets, and the inspectors certifying critical processes and equipment. Generative AI is a transformative capability that not only elevates their decision-making but also plays a pivotal role in optimizing operational efficiency on the front lines. 

Navigating the complexities of field service work comes with its unique set of challenges. In a recent survey by the Service Council™, the top five concerns were highlighted, offering crucial insights.   Which one is most prevalent in your organization? Let us know in the comments below 👇   1. Paperwork and Admin Tasks 2. Time Spent Looking for Information 3. Being Tracked (by GPS) 4. Pressure to Work Faster or Be More Productive 5. Travel   At Librestream, we understand these concerns and have developed solutions to address them. Onsight NOW, not only simplifies administrative duties but also streamlines reporting. A key feature is our Industrial Digital Assistant™, Ida™, which minimizes the time spent on information search. Ida™ not only makes information readily accessible but also eases the pressure for quicker work by optimizing travel through remote troubleshooting capabilities, reducing the need for unnecessary trips. Field service work is challenging, but with the right technological support, it can be more efficient, effective, and satisfying. To read more about how you can address these challenges check out our blog: #FieldService #WorkEfficiency #ServiceManagement #DigitalTransformation #FieldServiceTech

In the wake of the recent legal developments between New York Times and Microsoft over copyright concerns regarding Chat GPT, companies must reassess the tools they rely on for their operations. At Librestream, we understand the importance of data security and privacy. Our latest enterprise solution, Onsight NOW, operates solely and exclusively on company data, ensuring the confidentiality and safety of your valuable information. Unlike public tools like Chat GPT, our platform provides a secure environment for your business operations. For a deeper dive into Private AI, check out our latest blog post: #PrivateAI #EnterpriseSecurity #DataPrivacy

Say goodbye to technical manuals and hello to a year of seamless collaboration and knowledge at your fingertips. Here's a glimpse of what's in and out for industrial workers in 2024. 👀    #IndustrialInnovation #WorkplaceTransformation #FutureOfWork #GenAI #MultilingualCollaboration

In the face of retiring experienced employees, preserving institutional knowledge is crucial. Introducing Onsight NOW, a solution designed to capture, share, and maximize the value of critical insights within your organization. At its core, Onsight NOW is designed to capture, preserve, and share institutional knowledge throughout your organization, ensuring you maximize its value while it's still available. Here's how we do it: 1️⃣ Effortless Knowledge Capture With Onsight NOW, employees can easily document their experience, insights, and best practices. Our platform provides a user-friendly interface that simplifies data collection and job reporting, making it valuable for them to use. ✍️ 2️⃣ Centralized Knowledge Repository All the information captured is stored in a secure and centralized repository accessible to your entire team. 🗃️ 3️⃣ Mitigating the Knowledge Gap By capturing and preserving institutional knowledge, you mitigate the knowledge gap that often occurs during workforce transitions or onboarding new hires. 🤝 4️⃣ Intelligent Knowledge Retrieval and Application Onsight NOW goes beyond mere data storage; it leverages cutting-edge AI tools for intelligent knowledge retrieval, allowing for practical implementation of insights to provide field professionals with targeted and relevant information when they need it most. This ensures that institutional knowledge is not only preserved but actively contributes to improved decision-making and problem-solving for field service workers.🛠️ Explore more about the transformative capabilities of Onsight NOW in our blog, Why Capturing Knowledge Now Is Critical, highlighting the synergy between AI-enabled knowledge retrieval and practical implementation. 🌐📚 #KnowledgePreservation #OnsightNOW #Innovation #KnowledgeManagement