Mero

“With Mero, we’ve seen an active increase in our growth potential with new customers and security in supporting existing contracts. We had a problem at one of our sites where cleaners were not following their routine. Mero’s technology allowed us to highlight the exact areas where cleaners were spending time and changed the dynamic of the property. We can now offer an improved quality of services." Excited to share this feedback from Andrew Hood at Innovation Building Maintenance Inc. in the REMI Network. Read more: https://lnkd.in/gMM3fHBB

Take it from Wesley Littlefield, VP at KEMCO Integrated Services, who have tested multiple cleaning apps, Mero stands out from the crowd. His biggest recommendation to other janitorial providers: If you have an interest in technology, or increasing the accountability of your cleaning staff, Try Mero. #smartcleaning #janitorial

Accountability is key to KEMCO Integrated Services. They want to make it easy for staff to show where they are in a facility, without requiring any extra work. Mero provided the perfect balance of unfalsifiable data, with ease of use for staff. Because good data requires quality inputs. #smartcleaning #janitorial

Where has KEMCO Integrated Services gone since first implementing Mero? It's in multiple client sites, with plans to be implemented across their entire organization. Wesley Littlefield, VP suggests to other cleaning providers to lead with technology to stand out in your proposals and RFP's. They have a plan to utilize the technology, and expand it in the future. That's the future of cleaning. #smartcleaning #janitorial

What stood out the most about the Mero experience, according to KEMCO Integrated Services? The hands-on approach. Technology has a tendency to feel robotic, especially in the age of AI assistants and chatbots. Having a real person assist on and off work hours to implement, onboard, and drive customers to better outcomes is what makes great experiences. Especially in the business of commercial cleaning. People always come first. #smartcleaning #janitorial

The implementation of Mero, as told by Wesley Littlefield, VP at KEMCO Integrated Services: Clients were onboard 100% (even at a high security facility). It benefited not only the cleaning provider, but the client as well. They went out of their way to assist in the installation by routing additional power in the building. Since then, the relationship between provider and client has never been better. #smartcleaning #janitorial

What is the reception of Mero from the cleaning staff at KEMCO Integrated Services? You'll be surprised to hear - it was excitement. Not only excitement that they were getting a new tool that saved them time, but because their company was investing in resources to make their job easier. Your cleaning staff are the most critical part of your entire janitorial operation. Shouldn't they be the ones benefiting from your technology choices? #smartcleaning #janitorial

The biggest advantage Mero provided KEMCO Integrated Services over other solutions on the market? Staff weren't required to use a mobile device to login, or even have to carry a mobile phone. Their staff could just focus on cleaning. After months of research, they settled on Mero, and haven't looked back. #smartcleaning #janitorial

Did Mero provide KEMCO Integrated Services a return on their investment? Yes - and not only that, with the freed up budget, it allowed Kemco to invest back into their team with pay raises. That's a smart way to do cleaning. #smartcleaning #janitorial

How exactly does KEMCO Integrated Services use Mero? They assign staff routine 15-minute checks in the washroom, and later validate these were complete on time and for the right duration. This helps Kemco eliminate any guesswork from their cleaning operation, and also reduces slip and fall insurance liability. This long-term cleaning audit log gives both Kemco and their client peace of mind they're providing the best quality service. #smartcleaning #janitorial