"We have tons of data; I just can't use it. " In the high-tech space, it is a ubiquitous problem to have abundant data yet struggle to harness its full potential. Salesforce and OSF Digital have partnered to help high-tech leaders get a unified view of their customers and maximize their data with AI. See the clip below from Salesforce GM & SVP Christopher S. Dean on how Data Cloud is a mechanism for unifying customer profiles to unlock the full potential of your data. Watch the full webinar: here: https://lnkd.in/ghYHeVnz
About us
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
- Website
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https://osf.digital/
External link for OSF Digital
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Quebec, Quebec
- Type
- Privately Held
- Specialties
- cloud technology consulting, cloud technology integrations, cloud application development, digital transformation, multi cloud solutions, connected commerce strategies, ecommerce replatforming, Salesforce Platinum Partner, Salesforce products integration, Salesforce Marketing Cloud, Salesforce Commerce Cloud, Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Communities Cloud, B2C ecommerce, B2B ecommerce, Quick Start Commerce, omnichannel commerce, mobile commerce, ecommerce support and maintenance, storefront management, ecommerce enablement, global commerce rollout, headless commerce, commerce subscriptions, commerce marketplaces, artificial intelligence, and Data Cloud
Locations
Employees at OSF Digital
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Bogdan Enache
MarTech BattleMage | Marketing Cloud & Data Cloud | Senior Architect at OSF Digital
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Greg Schraff
Helping customers makes sense of marketing strategy, technology, and data to provide better user experiences.
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Joanna Alexander
Ecommerce Leadership | Digital Transformation | Strategic Advisor
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Arneek Multani
Co-Founder & Managing Partner, Sunstone Partners
Updates
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Want to know where you can improve to edge out your competitors? In the Omnichannel Retail Index, we track yearly where 100+ of the U.S. top retailers are improving and declining and give you the insight to know where you stack up. Be sure to watch the full “Drive Q4 Success: 2024 Key Metrics for Omnichannel Excellence” webinar here: https://lnkd.in/g-JqfWmq Read the Omnichannel Retail Index: https://lnkd.in/gTvBehJR
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Last week, the OSF Digital team had the pleasure of co-hosting the Einstein for Service AI Workshop with Salesforce. The event was a resounding success, bringing together a high calibre of customers from different industries, all eager to explore the transformative potential of AI for their businesses. Being a hands on workshop, we investigated the practical applications of Einstein AI; Predictive AI, Generative AI & Prompt Builder, and considered its role in enhancing customer service, driving efficiency, and delivering personalised experiences. The enthusiasm and engagement from the attendees highlighted the importance of preparing their businesses for the AI-driven future! We want to thank Salesforce for inviting us to host this workshop with them, particularly Cemlyn Jones, David Brown, Alex Drew, and Dev Sharma. It was an invaluable opportunity to share insights, foster innovation, and build stronger relationships with customers. We're already looking forward to the next workshop at the end of the month, where we'll continue to explore the exciting possibilities that AI brings to the table! #EinsteinAI #ServiceCloud #OSFDigital
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📅 Mark your calendars for an upcoming webinar on Tuesday, September 10th. Get insights from Sketchers, Salesforce, and OSF. #webinar
Lock your calendars! We're hosting an exclusive webinar illuminating the roadmap to retail success in 2025. Don't miss insights from leaders at Salesforce, OSF Digital, RetailWire and Sketchers. Register now! #retailtrends #webinar
Roadmap and Prioritization for 2025: Key Trends and Strategies
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We are thrilled to announce that OSF Digital will be strategically partnering with Salesforce in Financial Services, focusing on 'AI built for Customer Experience'. This partnership marks a significant milestone as we move beyond experimental silos to fully integrate AI solutions that deliver meaningful outcomes for both customers and colleagues. This recognition underscores our long-standing commitment to delivering innovative solutions and exceptional service in the Financial sector, and signifies the establishment of a specialised Financial Services practice, which is design-led and driven by expert delivery. For years, OSF Digital has been at the forefront of leveraging AI to elevate customer experiences. Our deep expertise in AI has enabled us to deliver personalised interactions, predictive analytics, and efficient service delivery. Building on this foundation, we recently launched our own AI productivity platform, AllAi, further solidifying our position as a leader in AI-driven solutions. This strategic partnership with Salesforce will allow us to empower our clients with cutting-edge AI tools, helping them to stay ahead in a competitive market! To kick off this exciting journey, we’ll be partnering with Salesforce for two AI workshops at their new AI centre this August. We can’t wait to share more insights and drive impactful change in the Financial Services sector! We are grateful to Salesforce for their trust in us and extend our heartfelt thanks to Hayley Byrne, Anna Bratton, Ben Turner, Charlie Sutton, Oliver Williams, and James Anderson for their continued support. The OSF Digital Team that has been instrumental to this significant milestone - Sean Catlin, Matthew Leete, Daniel Gonsalves, Lee Delplanque and Dave Sturley. We look forward to continuing our collaboration and achieving remarkable success together! #FinancialServices #OSFDigital #Salesforce #AI
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🌟 We are thrilled to announce that OSF Digital has been recognized as a Major Contender for Salesforce Services by Everest Group! 🌟 This ranking highlights OSF Digital’s advancements in Salesforce offerings, vision and execution, and market impact. As a global leader in AI-powered digital transformation, OSF has received multiple Salesforce awards for multi-cloud innovation and has a proven playbook for Customer 360 success. OSF expertly guides enterprises through their entire digital transformation journey. Read the report here: https://lnkd.in/edhysE5V #SalesforcePartner #SalesforceServices
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Where have retailers made the biggest strides in improving search in 2024? Ease of use. In the Omnichannel Retail Index, we track yearly where 100+ of the U.S. top retailers are improving and declining and give you the insight to know where you stack up. Want to know where else you can improve to edge out your competitors? Watch the full “Drive Q4 Success: 2024 Key Metrics for Omnichannel Excellence” webinar here: https://lnkd.in/gbmk-_4C Read the Omnichannel Retail Index: https://lnkd.in/gTvBehJR #Retail #OmnichannelRetailIndex
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#AI and its related tools are revolutionizing entire industries, increasing productivity and performance in many areas. While the benefits of AI are extensive, we need to keep in mind that there may be times when it is best avoided. Some instances might call for human interaction and person-to-person connections. Read more in this article by OSF's Gerard "Gerry" Szatvanyi for Forbes: https://lnkd.in/eQy27bqz
Author Post: Five Times You Should Avoid Using AI
social-www.forbes.com
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Not long to go until the first AI workshop the OSF Digital team is hosting with Salesforce in their new AI Centre. We're looking forward to engaging with the attendees and sharing more about our journey with AI and how it plays such a critical role in business strategy! #AI #Salesforce #EinsteinAI #ServiceCloud
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Next week we will be at Salesforce's new AI Centre in London to take part in their AI workshops. The team at OSF Digital is committed to leveraging AI to drive innovation and success for our clients. AI is at the core of our business strategy, enabling us to deliver smarter, more efficient, and highly personalised solutions and Salesforce's new AI Centre represents a pivotal step in the evolution of AI, providing a hub for cutting-edge research, collaboration, and development. We are pleased to be setting an example and driving forward AI adoption for our customers across the globe!
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