📈 How TDOT Family Health Organization Saved 43 Hours Weekly with Phelix.ai! TDOT Family Health Organization, a well-established clinic in Toronto, was drowning in paperwork, processing 5500 faxes monthly with a manual process that consumed up to 8 minutes per document. The admin team struggled with time-consuming workflows, high error rates, and delayed patient care, often leaving physicians waiting for critical documents. With Phelix AI’s Inbox Agent, TDOT transformed its document management process: ✅ 91% reduction in time spent on faxes ✅ 43 hours saved weekly ✅ Only 3 staff needed for fax management, down from 6 As Melissa from TDOT shared: "The transition to Phelix AI has been seamless. What used to take hours of manual effort is now done instantly, and our doctors get patient results without delays." 📖 Read the full case study: https://lnkd.in/e9iBptwW #HealthcareAutomation #AIinHealthcare #MedicalAdmin #PatientCare #Efficiency
Phelix.ai
Hospitals and Health Care
Toronto, Ontario 4,232 followers
AI powered Admin Agents for Care Delivery Workflows
About us
- Website
-
http://www.phelix.ai
External link for Phelix.ai
- Industry
- Hospitals and Health Care
- Company size
- 11-50 employees
- Headquarters
- Toronto, Ontario
- Type
- Privately Held
- Founded
- 2020
Locations
-
Primary
150 College St
Suite 150
Toronto, Ontario M5G 1L5, CA
Employees at Phelix.ai
-
Benjamin Fine
Engineer | Radiologist | Healthcare AI Deployment and Evaluation | Builder
-
Sara Benbrahim
COO and GC at Phelix AI
-
Karim Ramji
Bariatric & Minimal Access General Surgeon | MBA | Phelix AI Co-Founder & Medical Lead | Obesity Medicine Board Certified
-
Hamim Mirza
Account Executive at Phelix AI | Empowering healthcare with AI and intelligent automation
Updates
-
AccuroEMR just launched an AI Tools page to showcase AI solutions helping clinics work smarter. One of the biggest admin burdens? Document triage. Clinics still spend too much time sorting faxes, processing referrals, and tagging documents manually. That’s why it’s exciting to see Phelix.ai listed as Accuro’s vendor of choice for Document Triage. Automating fax sorting and document processing isn’t just about saving time - it’s about making clinic workflows smoother and reducing administrative headaches. Are you a clinic using Accuro? Come chat with us to see how we can help streamline your document management! 👉 https://lnkd.in/gB3m4JPC #AccuroEMR #HealthcareAI #Automation #DocumentTriage
-
How Kennedy Medical Centre Automated 3,000 Faxes Monthly and Cut Admin Time by 50% Kennedy Medical Centre, a multidisciplinary clinic serving 10,000+ patients, was struggling with the overwhelming task of manually processing 3,000 faxes per month. Staff spent 3.5 hours daily sorting and uploading documents, delaying provider response times and adding to administrative burnout. Before Phelix.ai, manual fax handling led to: ❌ 17.5 hours per week spent sorting, filing, and uploading faxes. ❌ Delays in provider workflows due to slow document processing. ❌ Inconsistent categorization, leading to misfiled patient records. With Phelix AI Inbox Agent, Kennedy Medical Centre achieved: ✅ 50% reduction in time spent processing faxes. ✅ 9 hours saved per week, freeing staff for higher-value tasks. ✅ Instant triaging & EMR integration, improving provider response times. "The time spent sorting out our faxes has decreased significantly. Staff are now more confident navigating the system, which is a huge win for a large medical setting." — Kate Andres, Kennedy Medical Centre 📖 Read the full case study: https://lnkd.in/eUYdM5cM #HealthcareAutomation #AIinHealthcare #MedicalAdmin #HealthcareEfficiency #DigitalHealth #HealthTech #ClinicWorkflow #ArtificialIntelligence #MedicalTechnology #HealthcareInnovation #AdminTech #ClinicManagement #PhelixAI
-
-
✨ Welcome to the team, Sukhi and Carlene! ✨ We’re thrilled to welcome two incredible professionals to our team! 👩💻 Sukhi Kaila is a passionate foodie, coffee lover, and aspiring pianist. When she’s not streamlining healthcare solutions, she’s planning her next adventure, mastering new skills, or enjoying time with family. She’s excited to drive innovation in healthcare AI and continue learning along the way! 💡 Carlene W. brings over 20 years of experience in healthcare IT, specializing in digital health, interoperability, and implementations. Outside of optimizing healthcare technology, she enjoys baking, the art of gift wrapping, and spending quality time with her family. We can’t wait to see the impact they’ll make as we continue transforming healthcare together! 🚀 Join us in giving them a warm welcome! 👏 #WelcomeToTheTeam #HealthcareAI #PhelixAI
-
-
How TRIO Fertility Cut Admin Work by 50% and Boosted Patient Follow-ups to 75% TRIO Fertility and EVOLVE Egg Freezing, two of Canada’s leading fertility care providers, were struggling with manual patient intake, scheduling, and form tracking. Staff spent hours following up with patients, manually creating partner charts, and ensuring forms were completed on time. Before working with us, this process: - Took up significant admin time with manual follow-ups. - Slowed down patient registration and intake. - Created inefficiencies in tracking patient progress. With Phelix.ai’s Outreach Agent, TRIO Fertility and EVOLVE achieved: ✅ 50% reduction in admin workload. ✅ 100% digital intake and history forms. ✅ 75% conversion rate on patient follow-ups. As Mia Ochea, Systems Program Coordinator, said: "Phelix cut our manual work by half, making a huge difference for both staff and patients." 📖 Read the full case study: https://lnkd.in/eG4nbg33
-
-
💡 65% of Ontario GPs may close or reconfigure their practices within the next five years. The biggest culprit? Administrative burden. This alarming trend was explored in a recent article by MaRS Discovery District, where our CEO, Hassaan Ahmed, PhD, shared his insights: “Post-COVID, operating expenses are soaring, and margins are thinner than ever. The result? A vicious cycle of more admin burden leading to burnout.” At Phelix.ai, we’re breaking this cycle. By streamlining workflows with AI, we’re empowering clinics to focus on what truly matters - patient care. Big thanks to MaRS Discovery District for featuring us and our friends at Tali AI, as we collectively work towards reducing inefficiencies in healthcare. 👉 Check out the full article to learn more
Doctors' orders: How AI is helping to alleviate burnout in Canada's overburdened healthcare system. Featuring: Phelix.ai, Tali AI, Vector Institute and more!
-
Here’s how we helped MLHC cut fax processing time by 80% and save 45+ hours weekly. Mississauga Lung Health Centre (MLHC), a specialty clinic focused on respiratory health, faced mounting challenges managing 1,300 faxes per month, including referrals and lab results. Before working with us, their team relied on manual fax handling, with one MOA dedicating seven hours daily to sorting and filing. This process: - Limited staff availability for higher-priority tasks. - Caused inconsistencies in document handling. - Impacted urgent provider workflows, potentially delaying patient care. With Phelix.ai’s Fax Inbox Agent, MLHC achieved: ✅ 80% reduction in time spent processing faxes. ✅ Standardized categorization for improved accuracy. ✅ 45+ hours saved weekly, freeing staff for complex admin tasks. As Rasha Maher Mostafa, Clinic Manager, said: "Phelix has been a game-changer for our business! Their fax automation assistant has revolutionized our workflow, significantly saving time and improving accuracy." 📖 Read the full case study: https://lnkd.in/eu3_iwRv
-
-
🚀 Exciting mention for Phelix.ai! Our CEO, Hassaan Ahmed, PhD, was featured in this CTV News article, which explores how AI is helping to tackle the administrative overload in healthcare—a major driver of burnout among care providers. The article highlights Phelix AI alongside other innovative Canadian AI companies working to address these challenges. As Hassaan aptly points out: "In the past, clinics would simply hire more staff to lend a hand, but in recent years, especially post-COVID, margins are thinner than ever, and operating expenses keep soaring. This creates a vicious cycle where those who are left are expected to do more with less, creating even more admin burden and burnout." The article also highlights how Phelix’s AI-powered Inbox Agent acts as a hyper-efficient air-traffic controller for inbound and outbound communication. It categorizes faxes, generates summaries, routes files to the right person, performs patient searches, and even creates charts—all designed to streamline workflows without custom training for most healthcare use cases. In one instance, we helped a clinic streamline 4,000 document types down to 300, training a custom classifier with close to 90% accuracy. This kind of transformation makes a huge difference for care teams, allowing them to focus on what matters most—patients. Read the full article here: https://lnkd.in/ecm2uMxQ #AIinHealthcare #AxetheFax #PhelixAI
-
Administrative burnout is a significant challenge in healthcare. Every fax, form, and follow-up takes time away from patient care. Phelix is proud to work closely with WELL Health Technologies Corp. (TSX: WELL) to power WELL AI Inbox Admin, a solution that wins back 40-60% of administrative time spent on triaging faxes, helping physicians save time and focus on delivering quality care. Check out this post from Microsoft to learn more about how collaborative AI solutions are driving meaningful changes for healthcare providers across Canada. #AI #HealthTech #PhelixAI #WELLHealth #Automation #HealthcareInnovation
A fantastic example of Microsoft AI in action—WELL Health Technologies Corp. (TSX: WELL) is enabling healthcare providers to work smarter, take back time, and level up their quality of care! Hamed Shahbazi, Eva Fong, FCCA, CPA, CGA, Shane Sabatino, and Amir Javidan share how WELL AI Inbox Administration reduces burnout and saves physicians up to 40% of time spent on admin tasks. Every minute counts in healthcare, and it’s exciting to see how this technology empowers providers to work more efficiently and deliver better outcomes. WELL AI Voice, powered by Microsoft’s OpenAI service, saves an average of 3.4 minutes per encounter and is driving significant improvements across the industry. AI is revolutionizing healthcare, and I’m looking forward to seeing how it will continue to improve the lives of patients and providers in the hands of our customers! Chris Barry | Allison West Hughes | Asad Ahmed | Ashish Narang | Kuldip Obhan #HealthTech #AI
-
Sorting through thousands of patient faxes every week is a grind. What if your EMR inbox automatically knew the difference between a referral, a prescription, and an insurance authorization? Or even picked out the patient's details, provider info, and priority level—without you lifting a finger? That's what Phelix's Inbox Agent does. It classifies documents, extracts key data, and pushed it all into the EMR, ready for downstream workflows. Less manual sorting. More time for patient care. Read the blog to see how it works: https://lnkd.in/eF_aAe-n #AxetheFax #HealthcareAutomation #EMRIntegration #MedicalWorkflows #AdminEfficiency #HealthcareTech #ClinicalOperations #DocumentManagement #InboxAgent #StreamlineHealthcare