Spencer Technologies

Spencer Technologies

IT Services and IT Consulting

Medway, Massachusetts 9,248 followers

All-inclusive services for every technology need.

About us

Encompassing over 50 years of corporate evolution, today's Spencer Technologies is the leading provider of end to end IT life cycle solutions for literally every type of major corporation in the retail market — from specialty stores and department stores to DIY and restaurants. Our team is comprised of retail and technical experts to ensure solutions are sound and relevant allowing us to provide the highest quality of service to top retailers throughout the world. More importantly, we set the standard for experience, technical expertise, unparalleled customer service and absolute reliability.

Industry
IT Services and IT Consulting
Company size
201-500 employees
Headquarters
Medway, Massachusetts
Type
Privately Held
Founded
1972
Specialties
Retail and Multi-Site installaton and support, Depot, Staging and Configuraton services, End to End IT Life Cycle Solutions, POS, Procurement , HelpDesk, Loss Prevention, and Retail Audio Visual

Locations

Employees at Spencer Technologies

Updates

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    9,248 followers

    Spencer at FSTEC 2024 Spencer is excited to participate in FSTEC 24 with one of our premier partners, Elo. We’ll be in Elo booth #723, reach out and let’s schedule a time to talk. Are you a Quick Service Restaurant or Fast Casual Dining chain looking to roll out a connected restaurant across your brand? With partners like Elo, Spencer can effectively rollout self-checkout kiosks, digital menu boards, Kitchen Display Stations (KDS), Order Ready Boards (ORB), POS systems, drive-thru solutions to company and franchised-owned locations, The food service industry is more than ever centered around connected technology systems providing data-driven insights to improve operational efficiencies and increase sales and return customers. Spencer can ensure all your systems are operational with its nationwide network of technicians, warehouses, and forward shipping locations to minimize time resolving device outages and maximize your returns. Come and discuss your technology, implementation, service, and support needs with Jeff Garcia  from Spencer who will be at the Elo Booth #723 at FSTEC in Grapevine TX September 16th – 18th Informa Connect Foodservice Elo Touch Solutions #FSTEC #FSTEC24 #restaurants

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  • View organization page for Spencer Technologies, graphic

    9,248 followers

    Spencer would like to wish all of its employees and their families, partners, and customers in the USA a happy 4th of July. It is a time to reflect, celebrate and recognize our independence and the people who helped to achieve and maintain it. Our US offices will be closed on the 4th and 5th of July, but our global support teams and field technicians will still be available to support customer associates and stores as the need arises. Have a happy, and safe 4th of July.

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  • View organization page for Spencer Technologies, graphic

    9,248 followers

    Spencer Sales Meeting It was great to see everyone on Medway MA last week for the sales meeting. Learning more about the latest technologies impacting retail stores, and quick service restaurants from our CTO Christopher Tripp Reviewing the latest changes and evolution of Spencer’s Project Management, Field Management, and Service Delivery platforms and the expansion of our warehouse, depot, break/fix, and asset/inventory management capabilities with our COO Johan Claassen We want to thank all our partners who came out supported and sponsored our sessions and dinners. Elo Touch Solutions Zebra Technologies Crave Retail EXO Checkout March Networks Simplify and Pointr We are excited to partner with these companies and introduce our customers to the solutions and capabilities Spencer and our partners can bring to their digital transformation plans, #Self-Checkout , #POS, #RFID, #LossPrevention and Video, and #customer in-store insight needs.

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  • View organization page for Spencer Technologies, graphic

    9,248 followers

    Having partners like EXO Checkout stop by our offices and share their latest technology and solutions news is always exciting. Even better when they take us to The Boston Celtics pro store so we can see firsthand how their technology works - a few of the team might have even got the full experience buying a few items in time for Friday's NBA 2024 Champions Parade.

    View profile for Rick Holt, graphic

    Business Growth & Strategy | Sales Executive | Strategic Partnerships

    EXO CEO, John Heard, and EXO VP Business Development, Stan Grissinger, stopped by to introduce the Spencer Sales team to @EXO-checkout and their unique #RFID enabled self-checkout solutions for high-traffic retail environments, especially sports stadiums. Drop your sports team items into the EXO Checkout, it scans them "wickedly faster" than you can get your credit card out; and it provides enterprise supply chain tracking! Then EXO hosted Spencer at TD Gardens to show off a live installation at the home of the newest NBA World Champion - The Boston Celtics. If we haven't already, the Spencer team will be installing these at sporting venues and events near you soon! Please reach out if you are interested in elevating your footprint with an operational game changer!!! #selfcheckout #RFIDcheckout 

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  • View organization page for Spencer Technologies, graphic

    9,248 followers

    Medway Community Farm raises $10,000 1st Golf Tournament Congratulations to Medway Community Farm for raising over $10,000 to support and expand your educational programs, outreach to the community, provide fresh produce at the farmstand, and improve the farm property, greenhouses, buildings, and machinery. The team from Spencer was excited to take part in the inaugural golf tournament and be a sponsor for the event. Thanks to Dillon Nagle, Jeffrey Becker Scott Toomey, and Ben Norcross for participating on behalf of Spencer. Let’s keep driving forward. Medway Community Farm

  • View organization page for Spencer Technologies, graphic

    9,248 followers

    Menu of tech used in your Quick Service Restaurant (QSR) causing you support indigestion? Learn how we can alleviate the pain and distress for you, across all your OEM Tech vendors. The Digital Transformation of the quick service restaurant (QSR) is growing and bringing new technology challenges with it. 65% of customers prefer to order via kiosks or mobile apps if given the option - Tillister It’s not just the challenge of implementing these new technologies across 100s if not 1000s of stores rapidly, both for company-owned and franchised stores. A typical QSR can have over 2-300 tech items from Self-service Kiosks, POS, Wi-Fi, UPS, digital signage, Drive-thru, backroom systems, etc. from 8 to 10 different OEM vendors. Supporting, maintaining, determining the root cause, repairing, and replacing these items creates complexity for store associates and Retailers IT Tech teams. Let Spencer simplify this with its Wall-2-Wall support service approach. Total Service Delivery: offers a common help desk, depot repair, asset management, and on-site service and support covering over 70 of the leading retail tech OEMs. Cost Control: one overall warranty maintenance program priced per incident and/or fixed monthly cost and scale discounts from OEM suppliers. All Retail Technology: support across Kiosks, POS, low voltage cabling, networks, WIFI, Loss Prevention, video surveillance, Audio/Visual, Back office, and distribution center systems from the leading vendors Reporting: Rigorous reporting at all stages of retail tech support with standardized SLAs and dashboards available at the individual ticket, and asset level. Need to maximize the effectiveness of your QSR retail technology, minimize food waste, and the disruption to your sales/revenue, and sales associates. Let’s discuss how Spencer can provide Wall-2-Wall technology service support for your stores and how we’ve solved it for some major QSR brands. If it has a blinking light or a screen, we can maintain and support it for you. https://hubs.ly/Q02z24Lc0 #QSR #Retailtech #Retailtechsupport #QSRDigitalTransformation #Selfservekiosks #Wall-2-wall

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