Tulip

Optimizing productivity across all facets of store operations is crucial for success in this era of unprecedented retail complexity. This 40-minute webinar explores retail’s new performance paradigm with a deep dive into the four pillars of store productivity. On September 24th, join retail thought leader Carol Spieckerman and Tulip’s Global Director of Retail Excellence Wynne Elmitt as they explore cutting-edge technologies and innovative strategies that are reshaping the landscape of store productivity. The webinar will be followed by a live Q&A to answer all your burning questions.

Connecting with customers is more important than ever before, as they're now far more discerning, taking advice from influencers, and trying out a nearly endless supply of options. Tulip's Clienteling is the ultimate toolkit for delivering authentic, personalized customer engagement, one relationship at a time. https://lnkd.in/gWZkSHeE

Last week we we took you back to basics with a webinar that explored the differences between Clienteling and CRM solutions (link below👇). Now, we want to know what else you want to learn about clienteling with a quick poll: - Clienteling in non-commissions based stores - Best practices in building a clientele base - How does clienteling impact customer experience - Using clienteling analytics to target high-value consumers If there’s anything we left out, shout out in the comments or in our DMs— we’d love to hear from you! https://loom.ly/rFC4lYM

Collecting and harnessing customer intelligence is only the beginning of a clienteling strategy — the ways that retailers act on that information is what truly separates winners from losers in today’s competitive market. The 80-20 rule of retail states that typically approximately 80% of revenue comes from 20% of customers. That means that the most effective clienteling programs are the ones that are focused and relevant to the customer, ideally providing that 1:1 personalization to that 20%. Read more here: https://loom.ly/FuD79wU

When looking at how to evolve their customer engagement and clienteling strategies, Tulip’s mobile-first cloud solution was the natural choice for Lilly Pulitzer. https://loom.ly/Ojsg7bw

Tomorrow, join Chelsea Theroux as she takes us back to the basics of clienteling and CRM tools to understand how both systems can benefit the customer engagement strategy of retailers. You’ll learn what clienteling is and who it’s for as well as the differences and similarities or clienteling and CRMs. Additionally, Chelsea will share how Tulip Clienteling works with CRMs to drive revenue. Sign up now: https://loom.ly/rFC4lYM

Personalization efforts can convert up to 70% better than generic messaging. This whitepaper explores the power of retail systems that give you more— more personalization, more human communication, and better insights. Through 3 compelling case studies, you’ll gain insight into how 3 different retailers use innovative retail tech to achieve impressive results on their customer engagement efforts. Read the full whitepaper now: https://loom.ly/N2xOT0c

Every action you take to engage your clients, build loyalty, and drive retention should be high-value. Meaning that the effort you’re making to drive sales should actually be driving sales, otherwise it’s just taking action to take action. Here, Maria Brown, illustrates how you can visualize the correlation between actions taken and sales made to determine if your shoppers buying patterns are being influenced by your store teams’ activities. With these data points, you can also anticipate when you should plan your outreach to your clients. Many of our clients guide their associates to filter outreach lists by time frame. Using these direct you to outreach more efficiently. Watch the full webinar to learn more: https://loom.ly/MYdLXdQ

At one premium retailer, store managers drive team success by focusing on building strong customer relationships through a team-based approach. The brand envisioned an efficient clienteling solution that ensures consistent, personalized experiences across channels without relying on manual processes or outdated systems. They leveraged Tulip Clienteling and Appointments, to achieve this vision. This has led to incredible results including: - 6x increase in Tulip Influenced Sales (TIS) - 3x higher TIS Average Order Value (AOV) This case study explores how Tulip's intuitive, cloud-based solutions enhanced team-based selling by streamlining customer data management and fostering personalized experiences, collaboration, and relationship-building. Read the full case study now: https://loom.ly/YaczGjo

What a day! Last week, (almost) the entire Tulip team came together for our annual company-wide summer event. This year we gave the event a bit of a different twist... Our Tulipians picked up their magnifying glasses and did their best Sherlock Holmes impressions as we attended Tulip District 🔍. A highly anticipated reunion with detective hats & sleuthing skills! We hosted our event in the historic & iconic Distillery District in downtown Toronto at the beautiful Archeo venue. We had Tulipians from all around the world join us for our fun-filled day! Some of the highlights included inspiring words from our CEO, a Discovering the Distillery Team-Building Challenge hosted by Conundrum Adventures Corporate Team Building, delicious food, corn hole, Tulip swag, cobblestone streets, ice cream sandwiches, free time, and lotsssss of magnifying glasses. Our time together was nothing short of amazing and we are so grateful for the opportunity to recharge, connect, and enjoy each other's company in-person! As a fully remote company, there is nothing more special than having time like this to just be together. There were some incredible memories made and bonds that were strengthened at Tulip District. A massive THANK YOU to everyone who participated, shared their insights, and contributed to making this event a huge success. We can't wait to see what next year has in store! Here's to Tulip District 2024! 🌷