Digital Producer

WHO WE ARE

To achieve success in the world of global creative production, amplification and adaptation you need more than just clear processes and smart technology. You need true crafts people who care deeply about their clients’ brands and who work tirelessly to drive maximum cost savings for a client while ensuring that each brand’s story remains impactful as it travels around the world.

At Craft Worldwide, we have been fortunate enough to assemble a team of the industry’s best craftspeople, each with a rich and robust background in advertising, adaptation and production.

Craft Worldwide currently employs over 1,000 full-time employees operating in 50+ markets with specialty in global broadcast/video production, print production, digital production and translation. Craft Canada is a headquartered in Toronto, with studios in Calgary and Montréal. Our integrated team members leverage the power of the Canadian and global network to deliver program for our clients.

While we are wholly owned by McCann Worldgroup, we have been purposely established as a truly independent company within the Interpublic Group of Companies.

YOUR ROLE

A Digital Producer at Craft is a technology subject matter expert who delivers best in class executions and is specifically responsible for managing production resources (internal & external). You will leverage your deep understanding of the digital process and requirements to coach and guide teams and clients through a project lifecycle. You will manage and mentor Junior Producers in digital best practices and production workflow. This role requires an ability to communicate strongly and effectively with internal and client teams to drive decisions and next steps.

YOUR RESPONSIBILITIES

• Work directly with client teams to understand the overall business objectives and strategies and how each digital project interrelate with each other
• Fulfills the role of Studio PM or Producer in project-related processes
• Balance and manage scope, time, cost, process, risk and quality
• Manage multiple digital projects for multiple clients with the ability to prioritize on the fly
• Troubleshoot conflicts directly with all stakeholders
• Assign and engage the appropriate resources throughout the projectl ifecycle to promote a high performing and effective team
• Manage client and partner relationships from inception to launch by conducting regular calls, monitoring and escalating project risks, soliciting client/partner feedback, making modifications to deliverables
• Develop monthly P&L reports for assigned client workstreams
• Identify and mitigate any issues that can delay or increase costs of a project
• Manage and mentor junior staff
• Establish and enforce a streamlined workflow of agency project-related processes
• Manage third party vendors or offshore partners as necessary in the delivery of projects, including gathering estimates
• Performs other duties as assigned
• Highly organized with great attention to detail
• Calm and solution focused
• Desire for growth (for individual and team)
• Eagerness to learn/manage new skills and processes
• Natural resourcefulness to problem solve on own
• Understanding and respect of points of view (for team, client and account)
• Maintaining up-to-date JIRA tickets, schedules, estimates and status reports
• Familiarity working with design software(Photoshop/InDesign/other)
• Working in Content Management Systems
• Basic HTML/CSS knowledge

REQUIRED SKILLS

• 3+ years of experience in digital production and managing complex technical projects
• 2+ years of experience managing production of HTML5 digital banners, websites and/or email projects
• Excellent communication skills, both written and verbal
• Fluent in JIRA, project management software, and a digital asset management system
• Experience building a variety of web sites, platforms and applications
• Strong interest in creative best practices and emerging technologies
• Ability to work independently and efficiently
• Experience working in an advertising or similar industry
• Demonstrated strategic thinker,emphasizing the ability to provide both conceptual and functional insight into a project
• Proven success in remaining well-informed of current digital technology and how this technology applies to a client’s business
• Strong experience managing project financials and resourcing
• Effective negotiation and conflict management skills
• Strong process and documentation skills
• Experience building mobile apps (iOS/Android) a plus
• Management experience is a plus. Candidate comfortable with leadership is a must.]
• A team player who can take initiative, understands how to work effectively in a fast paced, evolving organization

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

The Company

McCann Worldgroup Canada is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities) and aims to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. If you require an accommodation, we would be happy to work with you to meet your needs.