We're heading to Field Service Connect 2024 in Austin! 🚀 🌍 From November 18-20, the Coresystems team will be at the Hyatt Regency Austin, joining service industry leaders to discuss what’s next in field service. We’re excited to showcase InsightLoop – our AI-powered platform that redefines service management. By predicting root causes and optimizing operations through seamless integration and advanced analytics, InsightLoop helps teams stay ahead in a competitive landscape. 🔍✨ Meet Fabienne and Kat at Field Service Connect to see InsightLoop in action and explore how we’re shaping the future of service. 💡🤝 #FieldServiceConnect #AustinTX #ServiceInnovation #InsightLoop #FutureOfService #Coresystems
Coresystems AG
IT-Dienstleistungen und IT-Beratung
Stadtkreis 9, Zurich 3.507 Follower:innen
It's Not Magic That Takes Us to the Stars. It's Science.
Info
It's Not Magic That Takes Us to the Stars. It's Science. 👨🏼🚀🚀 Coresystems' advanced platforms help clients to save costs and improve their service performance by utilizing data to generate actionable insights. By leveraging existing data and modern machine learning techniques, businesses are able to optimize their operations by identifying issue root causes before the technician arrives on site. We focus on proactive problem-solving and spare parts optimization, helping clients streamline their processes and enhance efficiency. With a deep understanding of each client's unique needs, we offer tailored solutions that deliver measurable results and elevate their competitive advantage.
- Website
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https://www.coresystems.ch/en/
Externer Link zu Coresystems AG
- Branche
- IT-Dienstleistungen und IT-Beratung
- Größe
- 51–200 Beschäftigte
- Hauptsitz
- Stadtkreis 9, Zurich
- Art
- Privatunternehmen
- Gegründet
- 2006
Orte
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Primär
Altstetterstrasse 124
Stadtkreis 9, Zurich 8048, CH
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Tscheulinstraße 21
Teningen, Baden-Württemberg 79331, DE
Beschäftigte von Coresystems AG
Updates
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When AI is the real MVP on the call! 👀💪🏼 With InsightLoop in action, even the toughest issues get solved from miles away! Remote problem-solving never looked so good—it's like having superpowers on speed dial! 🚀💡 #InsightLoop #AIinAction #ServiceRevolution #FutureOfService #Coresystems
🚀 Transforming Service with AI-Guided Troubleshooting and automated Call Summaries 🚀 Check out how we enable customer service teams to deliver fast and accurate solutions exactly where they are needed. 💡 From the initial contact to complete resolution, InsightLoop seamlessly guides call agents through troubleshooting, leveraging a rich knowledge base to ensure every interaction is efficient and impactful. And with a final, organized call summary, service centers keep a complete record of each case for continuous, high-quality support. 📈 With InsightLoop, Jasmin Markanic was able to solve the problem remotely and provide the best customer experience for my technician colleague Valerio Di Carlo. 👷♂️ Watch the full video here: https://lnkd.in/eJD8jV4b Coresystems AG #CustomerExperience #InsightLoop #GuidedTroubleshooting #CallSummaries
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🎃👻 Happy Halloween from the Coresystems Team! 👻🎃 As we celebrate the spookiest day of the year, it’s not just ghosts and goblins that give us a fright—inefficient service processes can be just as terrifying! 😱🕸️ But fear not! InsightLoop is here to help you banish inefficiencies and deliver treats, not tricks, to your customers. 🍬✨ No more haunting backlogs, mysterious errors, or ghoulish delays. With our AI-driven solution, you'll have the power to: 🛠️ Automate tasks (no more manual monsters!) 🎯 Solve problems faster than a witch on a broomstick 💡 Equip your technicians with knowledge as sharp as a vampire’s fangs Wishing everyone a spook-tacular Halloween filled with fun, frights, and fantastic service! 🎃🎉 #HappyHalloween #ServiceSuccess #InsightLoop #AI #TrickOrTreat #Coresystems
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Coresystems AG hat dies direkt geteilt
🚀From our mission back down to Earth..😅 Thank you for the fantastic conversations over the last two days! It was inspiring to hear about your mission and how you’re tackling challenges along the way. Our 👩🚀 suits are fresh and ready again, and we’re excited to combine this momentum and our visions to launch together. 🚀 Let’s stay connected to keep the conversation going and align on our strategies—I can’t wait to see what we’ll accomplish together! #InsightLoop Coresystems AG Field Service #CustomerService #GuidedTroubleshooting #ForwardTogether #AlignedforSuccess #StrategicGrowth
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Spannende Eindrücke vom SAP Business One Stammtisch in Walldorf! 👏 Unser Kollege Raphael war vor Ort und hat die Gelegenheit genutzt, unsere Lösung InsightLoop der Community vorzustellen. Wir freuen uns schon auf das nächste Event und den Austausch mit unseren Partnern! 👩🏼🚀
Gestern war ich in Walldorf bei der SAP zu Besuch zum SAP BusinessOne Stammtisch. Immer wieder schön die Community in Person zu treffen und über verschiedene Themen zu sprechen. Auch Partner hatten die Gelegenheit kurze Präsentationen durchzuführen und so erzählte ich über die Neuigkeiten bei der Coresystems AG. Konkret über unsere Lösung InsightLoop. Vielen Dank für die Organisation Marc Siefert! Ich freu mich bereits auf das nächste Event 👍
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Great to see the Coresystems team kicking off Field Service Europe with such energy! 🚀 Day 1 sounds like it was a hit – packed with conversations and future-focused insights! Here’s to another exciting day of innovation and connecting with the best in the industry! 💪 If you haven’t visited our booth yet, don’t miss out on experiencing InsightLoop in action! 🤖 #FieldService #CustomerService #Innovation #InsightLoop"
Off to a Great Start at Field Service Europe – Bring on Day 2! 🚀 The Coresystems AG team🧑🚀 landed again in Amsterdam! Day 1 at #FieldServiceEurope was packed with insights and great conversations with industry leaders. It’s cool to connect with so many focused on the future service! 💪 Thanks for the great conversations so far, at our booth and during our roundtable sessions. I’m ready for Day 2 and excited to talk to you if I didn’t had the chance to yesterday. Get a ☕️ and make sure you come over! See you there 🤩 #FieldService #CustomerService #InsightLoop
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Stop by our booth #308 at Field Service Europe in Amsterdam next week to meet the Coresystems team and our little dancing friend Robbie, who's ready to say hi and show off his moves while you learn more about InsightLoop. 🤖 🚀
𝐌𝐞𝐞𝐭 𝐎𝐮𝐫 𝐒𝐩𝐞𝐜𝐢𝐚𝐥 𝐆𝐮𝐞𝐬𝐭 𝐚𝐭 𝐅𝐢𝐞𝐥𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐄𝐮𝐫𝐨𝐩𝐞 𝐍𝐞𝐱𝐭 𝐖𝐞𝐞𝐤! ✨ Get ready for something different - Here's everything you need to know: 🎬 𝐔𝐧𝐦𝐮𝐭𝐞 𝐚𝐧𝐝 𝐰𝐚𝐭𝐜𝐡 𝐭𝐡𝐞 𝐯𝐢𝐝𝐞𝐨 to see and hear our special guest in action 📅 𝐑𝐨𝐮𝐧𝐝𝐭𝐚𝐛𝐥𝐞 𝐒𝐞𝐬𝐬𝐢𝐨𝐧: Join us Monday, 12:25 PM to discuss "Transformation in Customer Service" moderated by Jean-Thomas 🤝 𝐅𝐢𝐧𝐝 𝐮𝐬 𝐚𝐭 𝐁𝐨𝐨𝐭𝐡 308 (by the coffee station ☕) to meet our special guest and to chat with Bernhard, Cyril, Jean-Thomas and me! Looking forward to connecting and seeing you dancing 💃😉 Coresystems AG #InsightLoop #FieldServiceEurope #FieldService #CustomerService Field Service
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Stay ahead of the curve with the InsightLoop Insights newsletter! 📧🚀 Sign up now to receive the latest updates on AI and ML in service management, industry news, and expert tips to boost your service performance. Our newsletter is packed with valuable insights to help your team stay informed and future-ready. Delivered quarterly, you won’t want to miss it! 📬 👉 Sign up today and join the conversation on the future of service: https://hubs.ly/Q02TdG1c0 #InsightLoop #AI #ML #ServiceManagement #Newsletter #Coresystems
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Tired of waiting for customer service? 🥱 Check out our latest blog post on "The Future of Customer Self-Service." Discover how cutting-edge technologies are transforming customer interactions, making them more efficient and responsive. In this post, we cover: 🤖 The growing impact of AI and automation on customer inquiries. 🔎 Real-time data and predictive analytics for quicker issue resolution. 📊 Personalized support through advanced data insights. 🔗 Seamless integration with CRM, ERP, and other systems. Learn more about how InsightLoop is leading this change with digital assistance, real-time data, and more in our blog post: https://hubs.ly/Q02Rc69p0 #CustomerService #AI #Self-Service #InsightLoop #FutureOfService #Coresystems
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We're excited to share that Valery, our Head of Software Engineering Service AI, will be speaking at the Amazon Web Services (AWS) Dive Deep Days in Munich next week. 👩🏼🚀 He’ll discuss the advanced AI/ML techniques behind the Immersive Assistant of InsightLoop. Valery will cover our journey from training our own ML models to applying RAG (Retrieval-Augmented Generation), highlighting the technical challenges, roadblocks, and lessons learned along the way. 💡 His session will be part of Day 2: Hands-on with Generative AI: Implementation, Integration, and Good Practices, which focuses on integrating generative AI into existing workflows using Amazon Bedrock services and optimizing data pipelines. ✨ Looking forward to a day of insights and practical applications. 🚀 #GenerativeAI #AI #InsightLoop #AWS #RAGTechniques #Coresystems