Coresystems AG

Great to see the Coresystems team kicking off Field Service Europe with such energy! 🚀 Day 1 sounds like it was a hit – packed with conversations and future-focused insights! Here’s to another exciting day of innovation and connecting with the best in the industry! 💪 If you haven’t visited our booth yet, don’t miss out on experiencing InsightLoop in action! 🤖 #FieldService #CustomerService #Innovation #InsightLoop"

Stop by our booth #308 at Field Service Europe in Amsterdam next week to meet the Coresystems team and our little dancing friend Robbie, who's ready to say hi and show off his moves while you learn more about InsightLoop. 🤖 🚀

Stay ahead of the curve with the InsightLoop Insights newsletter! 📧🚀 Sign up now to receive the latest updates on AI and ML in service management, industry news, and expert tips to boost your service performance. Our newsletter is packed with valuable insights to help your team stay informed and future-ready. Delivered quarterly, you won’t want to miss it! 📬 👉 Sign up today and join the conversation on the future of service: https://hubs.ly/Q02TdG1c0 #InsightLoop #AI #ML #ServiceManagement #Newsletter #Coresystems

Tired of waiting for customer service? 🥱 Check out our latest blog post on "The Future of Customer Self-Service." Discover how cutting-edge technologies are transforming customer interactions, making them more efficient and responsive. In this post, we cover: 🤖 The growing impact of AI and automation on customer inquiries. 🔎 Real-time data and predictive analytics for quicker issue resolution. 📊 Personalized support through advanced data insights. 🔗 Seamless integration with CRM, ERP, and other systems. Learn more about how InsightLoop is leading this change with digital assistance, real-time data, and more in our blog post: https://hubs.ly/Q02Rc69p0 #CustomerService #AI #Self-Service #InsightLoop #FutureOfService #Coresystems

We're excited to share that Valery, our Head of Software Engineering Service AI, will be speaking at the Amazon Web Services (AWS) Dive Deep Days in Munich next week. 👩🏼🚀 He’ll discuss the advanced AI/ML techniques behind the Immersive Assistant of InsightLoop. Valery will cover our journey from training our own ML models to applying RAG (Retrieval-Augmented Generation), highlighting the technical challenges, roadblocks, and lessons learned along the way. 💡 His session will be part of Day 2: Hands-on with Generative AI: Implementation, Integration, and Good Practices, which focuses on integrating generative AI into existing workflows using Amazon Bedrock services and optimizing data pipelines. ✨ Looking forward to a day of insights and practical applications. 🚀 #GenerativeAI #AI #InsightLoop #AWS #RAGTechniques #Coresystems

🌟 Watch our latest ServiceLoop Episode! 🌟 We were excited to host a ServiceLoop Live episode featuring Jeremy Scholl from DISH Network! Together, we explored the topic: Tech Life Made Easy: Balancing Ease with Efficiency. Jeremy shared insights into the real-world challenges DISH has faced in making day-to-day life easier for their technicians. From implementing AI to leveraging other innovative tools and processes, we uncovered how DISH is enhancing tech efficiency without compromising performance. 📅 If you joined us, you got to hear Jeremy dive into key insights and practical experiences on how AI and innovation are driving operational success. We hope you took away valuable lessons from the session! #ServiceLoop #TechLife #ServiceInnovation #AI #DISHNetwork #Coresystems

Meet the Coresystems team at the Field Service Europe 2024 in Amsterdam from October 28-30! 👩🏼🚀🚀 Our CEO, Jean-Thomas Célette will lead a roundtable discussion on “Transformation in Customer Service: AI-First Reinvention or Focused Enhancements?”. Explore how AI can empower service teams to focus on what matters most: customer communication and problem-solving, while AI takes care of the rest. 💡 Don’t miss our live demos of InsightLoop, the GenAI-powered solution transforming field service with real-time insights. Join us for the future of field service innovation! 🌟 #FieldServiceEurope #InsightLoop #AI #Innovation #Roundtable #Coresystems

At Coresystems, we understand the unique challenges that service organizations face today. That's why we're committed to delivering solutions that match your specific needs. 💡 With InsightLoop, you can revolutionize your service process—boost remote resolution rates, automate tasks like call transcriptions and summaries, and significantly reduce costs. 📉⏱️ Our AI-powered platform assists field service technicians with guided troubleshooting, access to comprehensive knowledge, and fewer repeat visits. And with our Use Case Factory, we're ready to define and customize individual use cases tailored to your organization, continuously expanding your capabilities. 🛠️🔧 Ready to optimize your service processes? 🎯 Learn more about how InsightLoop can deliver maximum value for your service organization: https://hubs.ly/Q02Rddk40 #Service #AI #ServiceExcellence #InsightLoop #UseCases #Coresystems

🌟 Thanks to everyone who joined us for our ServiceLoop Live Event on LinkedIn! 🌟 Topic: “How the Field Service Industry Has Evolved for Women: Challenges and Lessons Learned” 🎙️ Guest Speaker: Amy Trauernicht Cendaña, Service Leader at Thermo Fisher Scientific Amy brought a wealth of experience and insights to the table. She shared her personal journey, the challenges she faced, and the invaluable lessons learned along the way in the service industry. From breaking barriers to fostering inclusivity, Amy offered perspectives that inspired and empowered. #FieldService #WomenInFieldService #DiversityAndInclusion #LinkedInLive #IndustryInsights #Empowerment #ServiceLoop #Coresystems

Wir freuen uns riesig, dass wir mit #InsightLoop in der Kategorie "Data & AI Solutions" für den Best of Swiss Software Award nominiert wurden! 🚀 Ein grosses Dankeschön an unser tolles Team und unsere unglaublichen Entwickler – ohne euch wäre das nicht möglich! 🙌 Jetzt heisst es: Daumen drücken! ✨ #BestOfSwissSoftware #AI #MachineLearning #Innovation #Coresystems