Remember, our crew was there 7 times - each time for 1-2 rivets. And it is really not the cheapest and most effective way of service project manager asked for. ☝
I wish it were easier, Sometimes you have to go back to projects and do complex service work. We have no problem with that. But it would be easier if the structures that manage the project made the service process sensible. With a project as complex as an automated Miniload we built, it's not possible to turn crew for every broken rivet extra. As the customer understand, it is better to make a list of all the error messages that need to be checked and do so one by one. Unfortunately, the structures of sales people and remote project managers see things differently and in a rather chaotic way. What about your projects, have you ever experienced this? OR - Do you manage projects sensible?