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ORCIDENTER 2012: Helsingborg, Sweden
- Matthias Fuchs, Francesco Ricci, Lorenzo Cantoni
:
Information and Communication Technologies in Tourism 2012, ENTER 2012, Proceedings of the International Conference in Helsingborg, Sweden, January 25-27, 2012. Springer 2012, ISBN 978-3-7091-1141-3
Social Media
- Julian K. Ayeh, Daniel Leung, Norman Au, Rob Law:
Perceptions and Strategies of Hospitality and Tourism Practitioners on Social Media: An Exploratory Study. 1-12 - John Fotis, Dimitrios Buhalis, Nicos Rossides:
Social Media Use and Impact during the Holiday Travel Planning Process. 13-24 - Iis P. Tussyadiah:
An Assessment of Contagion on Social Networking Sites. 25-35
Electronic Marketing I
- Germán Herrero Cárcel, Aida Campo, Maria Gil, Ana Garcia, David Martin, Ion Zugasti, Sonia Bilbao, Amalia Perez, Hristo Koshutanski, Antonio Maña, Iñaki Perez De Albeniz:
ConTur: An Intelligent Content Management System for the Tourism Sector. 36-47 - Aurkene Alzua-Sorzabal, Ion Gil Fuentetaja, Maria Peralta Ariza:
Measuring Emotional States in Touristic Events: The Case of the Emocionómetro. 48-59 - Anke Schneider, Barbara Stangl:
Analysing the Emotional Appeal of a Website through Verbal and Pictorial Stimuli. 60-71
Electronic Marketing II
- Nicoletta Di Blas, Paolo Paolini:
eTourism: Multimedia Brochures and Communication Chains. 72-83 - Barbara Neuhofer:
An Analysis of the Perceived Value of Touristic Location Based Services. 84-95 - Anne-Mette Hjalager, Jan Møller Jensen:
A Typology of Travellers based on their Propensity to go online before, during and after the Trip. 96-107
Web Site and Search Engine Optimization
- Wilhelm Loibl, Dora Tüz:
A Methodology for Building Microformats. 108-119 - Young-shin Lim, Eunice Eunjung Yoo:
TripAdvisor.com vs. NYCGO.com: Evaluation of Functional Components of Generalist and Specialist Tourism Websites. 120-131 - Rosanna Leung, Rob Law:
Hotel Information Exposure in Cyberspace: The Case of Hong Kong. 132-142
Technology Adoption and Diffusion
- Mohamed Abou-Shouk, Wai Mun Lim:
Drivers of E-commerce Adoption in Egyptian Travel Agents. 143-154 - Niklas Eriksson:
A Follow Up of Internet Adopters' Use, Perceptions and Channel Preferences of Electronic Travel Services. 155-166 - Noor Hazarina Hashim, Miriam Scaglione, Jamie Murphy:
Modelling and Comparing Malaysian Hotel Website Diffusion. 167-178
Online Communities
- Federica Cena, Fabrizio Antonelli, Giulia Biamino, Francesca Carmagnola, Elisa Chiabrando, Luca Console, Vincenzo Cuciti, Matteo Demichelis, Franco Fassio, Fabrizio Franceschi, Roberto Furnari, Cristina Gena, Marina Geymonat, Piercarlo Grimaldi, Pierluigi Grillo, Elena Guercio, Silvia Likavec, Ilaria Lombardi, Dario Mana, Alessandro Marcengo, Michele Mioli, Mario Mirabelli, Monica Perrero, Claudia Picardi, Federica Protti, Amon Rapp, Roberta Sandon, Rossana Simeoni, Daniele Theseider Dupré, Ilaria Torre, Andrea Toso, Fabio Torta, Fabiana Vernero:
Interacting with a Social Web of Smart Objects for Enhancing Tourist Experiences. 179-190 - Cody Morris Paris:
Flashpacking: A Discussion of Independent Travel in a Digital World. 191-202
Tourism Management, Decision Support and E-Learning
- Alexandra Law, G. Michael McGrath, Terry De Lacy:
A 'Green Economy Tourism System' (GETS): Architecture and Usage. 203-214 - Elena Marchiori, Giulia Pavese, Lorenzo Cantoni:
eTcoMM - eTourism Communication Maturity Model. A Framework to evaluate the Maturity of a DMO when it comes to the Online Communication Management: The Case of Canton Ticino and Lombardy. 215-226 - Yu-Chih Huang, Sheila J. Backman, Lan-Lan Chang:
Tourism Training: An Investigation of Virtual Learning Experience in the Context of a Virtual World. 227-238
Mobile Technology and Services I
- Yohei Kurata:
Potential-of-Interest Maps for Mobile Tourist Information Services. 239-248 - Iis P. Tussyadiah:
Territoriality and Consumption Behaviour with Location-Based Media. 249-259 - María Teresa Linaza, David Marimón, Paula Carrasco, Roberto Álvarez, Javier Montesa, Salvador Ramón Aguilar, Gorka Diez:
Evaluation of Mobile Augmented Reality Applications for Tourism Destinations. 260-271
Mobile Technology and Services II
- Wolfram Höpken, Philipp Deubele, Gerhard Höll, Jörn Kuppe, Dominik Schorpp, Roger Olides Zapata Licones, Matthias Fuchs:
Digitalizing Loyalty Cards in Tourism. 272-283 - Ander García, María Teresa Linaza, Olatz Arbelaitz:
Evaluation of Intelligent Routes for Personalised Electronic Tourist Guides. 284-295 - Adrian Bader, Markus Baldauf, Sandra Leinert, Matthes Fleck, Andreas Liebrich:
Mobile Tourism Services and Technology Acceptance in a Mature Domestic Tourism Market: The Case of Switzerland. 296-307 - Dan Wang, Zheng Xiang:
The New Landscape of Travel: A Comprehensive Analysis of Smartphone Apps. 308-319
Recommender Systems in Tourism
- Dietmar Jannach, Fatih Gedikli, Zeynep Karakaya, Oliver Juwig:
Recommending Hotels based on Multi-Dimensional Customer Ratings. 320-331 - Ago Luberg, Priit Järv, Tanel Tammet:
Information Extraction for a Tourist Recommender System. 332-343
E-Intermediaries and Networks in Tourism
- Benjamin Rensmann:
Towards a Typology of Retail Cybermediation in Tourism Markets. 344-355 - Roland Piazzi, Rodolfo Baggio, Julia Neidhardt, Hannes Werthner:
Network Analysis of the Austrian eTourism Web. 356-367 - Edmond H. C. Wu, Rob Law, Chaozhi Zhang:
Electronic Marketing for China Outbound Tourism: Implications from Chinese Online Travellers. 368-378 - Ada Lo, Joey Wu, Rob Law:
A study of Hospitality and Travel-Related Deals on Hong Kong Group-buying Websites. 379-390
Customer Research I
- Yuji Yoshimura, Fabien Girardin, Juan Pablo Carrascal, Carlo Ratti, Josep Blat:
New Tools for Studying Visitor Behaviours in Museums: A Case Study at the Louvre. 391-402 - Sofía Reino, Aihnoa Serna, Carlos Lamsfus, Aurkene Alzua-Sorzabal:
A New Hotel Online Reputation Framework for Ontology Learning Development. 403-414
Customer Research II
- Junya Kawase, Yohei Kurata, Naoto Yabe:
When and Where Tourists are Viewing Exhibitions: Toward Sophistication of GPS-Assisted Tourist Activity Surveys. 415-425 - Rita Faullant, Ines Krajger, Markus Zanker:
Identification of Innovative Users for New Service Development in Tourism. 426-436 - Myunghwa Kang, Ulrike Gretzel:
Differences in Social Presence Perceptions. 437-447
User Generated Content I
- Giacomo Del Chiappa, Stefano Dall'Aglio:
Factors influencing Travellers' e-Ratings and e-Complaints about Hotel Services: Insights from an Italian Tourism Destination. 448-459 - Dietmar Gräbner, Markus Zanker, Günther Fliedl, Matthias Fuchs:
Classification of Customer Reviews based on Sentiment Analysis. 460-470 - Walter Kasper, Mihaela Vela:
Monitoring and Summarization of Hotel Reviews. 471-482
User Generated Content II
- Alessandro Inversini, Davide Eynard, Elena Marchiori, Leonardo Gentile:
Destinations Similarity Based on User Generated Pictures' Tags. 483-493 - Silvia De Ascaniis, Ulrike Gretzel:
What's in a Travel Review Title? 494-505 - Donato Barbagallo, Leonardo Bruni, Chiara Francalanci, Paolo Giacomazzi:
An Empirical Study on the Relationship between Twitter Sentiment and Influence in the Tourism Domain. 506-516
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