- Legen Sie eine Social-Media-Richtlinie fest, die akzeptable Verbindungen umreißt, und teilen Sie sie mit Kunden.
- Bieten Sie Alternativen wie eine professionelle Facebook-Seite oder LinkedIn für arbeitsbezogene Updates an.
- Lehnen Sie persönliche Freundschaftsanfragen höflich ab und erklären, dass dies zur Aufrechterhaltung professioneller Standards geschieht.
Wie gehen Sie mit Social-Media-Verbindungen zu Kunden in Ihrem Bereich um?
"In my 20 years as a psychotherapist and social worker, setting clear boundaries from the start has been essential. I made it a point to explain my social media policy during the initial assessment, especially when working with younger, tech-savvy clients. If a client attempted to connect with me on social media, I would either not respond or adjust my privacy settings and block them, all without engaging in any communication through the platform. This approach helped maintain the necessary professional boundaries."
One thing l have found helpful is to set clear boundaries from the onset of the professional relationship with a client, hence should be treated as such. Should they send requests on social media l would normally advise them that my code of practise does not allow me to connect with them on such levels.
Clear communication about professional boundaries and social media usage is not just a written policy but a lived one. I don't just make it a point to create space to explain and engage in conversation about my social media policy to clients (especially my adolescent clients). I also use additional opportunities where themes around proper social media usage come up in discussion to model continued professional behavior as well as reinforce my policy and its importance to all parties.