Wie würden Sie ein wiederkehrendes Problem der Qualitätskontrolle in der Automobilmontage angehen?

Acredito que não só há entrevista com funcionários da produção, como também o acompanhamento de produção por um certo período de tempo, para termos dados claros do problema potencial para que possamos tomar ações assertivas na resolução do problema.

As mentioned the steps we are following during investigation are the problem and preparing RCA QPA 8D report for better understanding

Issue identification is the first step on problem solving, process flow and data collecting are too important to start identifying the possible causes, using the brain storming you can make the data collection, make sure that you have to collect the possible causes without analysing or cancelling anyi dea.

Utilizando as ferramentas de qualidade para identificar a causa raiz: Os 5 porquês Espinha de peixe Pareto. Após a causa raiz ser identificada, fazer um PDCA.

Il convient de faire une analyse poussé e du ou des pb rencontrés - observation fine - chronologie - historique - retex - rester autour du pb , et ne pas commencer à chercher à côté ou il n'y a aucune info probante = perte de tps - être à l'écoute des acteurs - ne négliger aucun détail - poser les pb à plat en lieux calme - en discuter à plusieurs avec les gens concernés - ne pas perdre l'objectif - si plusieurs pistes sérieuses, les traiter dans la suite , les fausses s'eteindront d'elles même

Se pueden ayudar de herramientas para el análisis de procesos o de identificación de causas: Diagrama de Ishikawa, para conocer las diferentes áreas donde se puede alojar el problema. Diagrama de pareto, para evaluar las prioridades, conocer la frecuencia o impacto de cada causa. Análisis de los 5W2H. What? Where? Who? When? why? How? and How much?. Esto facilita la identificación de las causas y las posibles soluciones mediante preguntas básicas. Árbol de problemas, para identificar si las causas son primarias, secundarias, etc. y ayuda a ver los puntos donde intervenir. También es bueno recopilar lo datos antes, y monitorear el desempeño antes y después de la mejora.

Involving the right team members from the start is critical during the root cause analysis. Examining a repetitive issue from multiple perspectives and skill sets will expedite a positive resolution.

To address a recurring quality control issue in an automotive assembly line, start by clearly identifying the specific defect and gathering data on its frequency and impact. Then, use the 5 Whys technique to conduct a root cause analysis, repeatedly asking "Why?" to uncover the underlying cause of the problem. Once identified, review the current processes related to the issue, implement necessary changes, and establish continuous monitoring to ensure the problem is resolved. Finally, create a feedback loop to involve the team in ongoing improvements and prevent recurrence.

Un QQOQCP bien posé, après l'analyse du défaut. Quand la ou les causes apparaissent, voir avec les équipes (tous domaines...) ce qui peut être mis en place, groupes de travail si nécessaire Évaluer l'impact si interruption. Mesures conservatoires, dérogations, mesures paliatives.

Gather a team of stakeholders to brainstorm potential causes using tools like the 5 Whys or fishbone diagrams. Once possible causes are identified, systematically test and evaluate each one through observations, inspections, or trials. After pinpointing the root cause, implement targeted corrective actions and closely monitor the results.

Process review and improvement is a great time to get buy-in and develop investment into standardized processes by using a collaborative approach with the team-members that are directly involved or responsible for the process affected. I find that this often allows for workers to feel trusted and accountable moving forward, instead of fearing retaliation for making a mistake. This also keeps improvements realistic and achievable, in turn decreasing the potential of quality mistakes in the future.

To conduct an effective matter review, gather all relevant documentation, including reports, logs, and feedback from various stakeholders. Schedule a meeting with cross-functional team members to review the details, ensuring diverse perspectives are considered. During the review, assess the completeness and accuracy of the information, identify gaps, and verify whether the problem has been clearly defined and the data supports the findings. Encourage open discussion to challenge assumptions and explore alternative explanations. After the review, document any insights or decisions made and establish a follow-up plan to track progress on any identified actions or further investigations.

Relecture processus, audits de processus Recherche retex, regarder dans activités similaires si pb identiques et solutions. Vérifier l'application du bon sens dans les processus. Faire remonter à la direction les impacts dus à des économies trop drastiques (ratio technique/financier) Vérifier l'adéquation taches/compétences opérateurs Tracer avec des mots simple le fait. Vérifier l'efficacité des actions

Réunion générale pour informer, on remarque qu'une bonne com est souvent la clé du succès, pour pas que ce ne soit vécu comme de la révolution. Indicateurs sur le point sensible, Suivi d'actions par points d'arrêts, avant de continuer

i am totally agreed on above point.It is best way to protect the assembly line from coming risks, and manage them in timely manner.

I am highly satisfied with the above said statements. As discussed above, first we would have to generate out of trend or out of specification report. Then on the basis of root cause of the issue we would consider CAPA ( Corrective and preventive action). Some times industry correct the issues but do not consider on preventive action . But preventive Action is also very important to avoid recurrence of the same issues in future. For example if one part of the machine is having an issue then we should not only fix this issue but also check other parts of the machine and if you find any thing which can be an issue in future, you must fix this also.

Mettre en place un petit schéma simple de surveillance , détection, déclaration, traçage de Faits techniques utilisable par tout le monde