Navigating tough new customer requirements can be challenging. Here are some points to consider and these have helped me immensly: 1. Understand the team's concerns to address misunderstandings. 2. Acknowledge their feelings and concerns. 3. Provide a rationale for timeline changes, explaining how they meet customer needs and project goals, highlighting positive outcomes. 4. Involve the team in finding solutions and ask for suggestions to foster ownership and collaboration. 5. Be flexible and offer support to help the team adapt. 6. Recognize and reward the team's efforts and achievements.

First ensure they understand the client's feedback and its impact on the project. Facilitate an open discussion to address concerns, adjust workload if needed, and explore solutions that balance quality with deadlines. By involving the team in decision-making and emphasizing the importance of adaptability, we can collaboratively find a path forward that meets both client expectations and maintains project integrity.

In the past my teams have pushed back on project timeline changes, I approach it with empathy and clear communication. First, I make sure to acknowledge and listen to their concerns. It's important to validate their sentiment and understand underlying challenges they foresee. Then, I clearly communicate the client's needs and why these changes are crucial, ensuring the team sees the bigger picture, understands the impact on the project’s success and the value they add to the success. Then, I offer help for additional resources, adjusting workloads or providing extra time to adapt. My goal is to ensure that we meet the new deadlines with quality. Handling resistance requires a listening, empathy, transparency and support. #WithAhmed

When a team pushes back on timeline changes, it’s often because they feel blindsided or that their workload isn’t being considered. Instead of justifying the change, start by involving the team early in the decision-making process. This creates a sense of ownership and helps them see the reasoning behind adjustments. Another approach is to revisit the project scope together. By re-evaluating tasks and priorities, the team can identify areas to streamline or reprioritize, making the new timeline more achievable. This collaborative effort not only addresses resistance but also strengthens commitment to the revised plan.

- Acknowledge the team's concerns and explain the rationale behind the changes. - Highlight the client's perspective and how their feedback impacts the project's success. - Break down the new timeline into manageable steps to reduce overwhelm. - Encourage an open discussion to address any specific worries or suggestions from the team. - Offer support and resources to help the team adapt to the new timeline smoothly.