Gagner la confiance exige d'être transparent et honnête , gagner la confiance.est la clé du succès dans les affaires, renforce les relations et élargi les réseaux

When facing unexpected delays in market research, I would stay calm and solution-oriented. I’d promptly communicate with the client, offering a revised timeline that is both realistic and considerate of the project’s complexity. By clearly explaining the reasons for the delay, I’d ensure the client feels informed and confident that the work’s quality remains a priority. Regular updates and sharing progress or initial insights would help maintain transparency. Drawing from diverse experiences, I look for subtle ways to enhance the research, perhaps by refining aspects or offering deeper analysis. This approach helps me stay proactive and attentive to the client’s needs throughout the process.

Lo mas importante es comunicar el retraso de manera inmediata y no esperar a la fecha de la entrega original. Ser honesto en la causa del retraso. Ofrecer una nueva fecha de entrega que sea cumplible. Da una disculpa sincera mostrando empatía y si es necesario ofrecer alguna recompensa o descuento en caso de ser necesario.

would like to add a few pointers that have worked for me and also won new business- -Inform the client as soon as you recognize that the deadline may not be met. Always good to explain the reason for the delay. like the change/shift in project specs/scope, -taking accountability/ownership of the situation always generates trust in mind. -share an updated delivery schedule and explain the steps you’re taking to ensure this new timeline is met. Partial data output could be one of them. -always emphasize that the delay is being managed to ensure the research’s quality and accuracy. -continue to provide progress reports to clients at regular intervals so that they are kept engaged.