Auf einer Konferenz kommt es zu Missverständnissen. Wie können Sie Konflikte zwischen den Teilnehmern effektiv lösen?

Active listening is a way of listening and responding to another person that improves mutual understanding. It is an important first step to defuse the situation and seek solutions to problems.

I deal with that issue always by actively listening, this helps me to understand the problem, report it, and then notify him that it`s solved.

I find strength and resilience in being able to enunciate my intentions, especially if there is misunderstanding. While I may need to listen for where others are at, and I may need to offer additional suggestions, I find clarity and authenticity in being able to tell my colleagues what I am hoping to achieve and wanting to communicate.

Conflicts happen because people misunderstand each other. If you sense tension, step in calmly and ask those involved to explain their points again. This helps reveal the true meaning behind their words and stops misunderstandings from escalating, in short, it is all about Good communication!

Establishing communication rules creates a more structured and respectful environment, as it ensures that all participants understand the importance of clear and considerate communication, reducing the likelihood of conflicts, by setting these expectations, so everyone can focus on productive discussions and collaborative problem-solving, leading to more effective and harmonious interactions.

the mediation his importance is to facilitate the discussion between conflicting parties, his role is to de-escalate tensions and guide the conversation toward a constructive resolution, and he does that by following the below steps: 1- Reach out to the mediator and explain the situation 2- Schedule a private meeting with the mediator and the conflicting parties. 3- follow up with the parties involved 4- Monitor the Situation

Promote an environment where attendees feel comfortable expressing their concerns and points of view. Pay attention to the different perspectives and concerns of the attendees involved in the conflict. If the conflict between attendees is more complex or intense, consider involving a neutral mediator to facilitate communication and help find mutually acceptable solutions. Promotes collaboration between attendees involved in the conflict to work together to find solutions. Define and clearly communicate the standards of behavior and expectations regarding the interaction between attendees during the conference. Underlines the importance of mutual respect and tolerance towards differences of opinion.