ERCIS hat dies direkt geteilt
Cisco Research Chair in Trusted Retail I TrustXperience I Trust Experience (TX) I Award Winning Researcher I Senior Lecturer at QUT I Educator I Writer I Designing trust strategies for tech and data intensive environment
How do we truly engage with generative AI tools? We’ve seen some fantastic research on how we interact with AI outputs at work (e.g., looove this paper: https://lnkd.in/evZNKBAu) as well as on strategies on how to improve prompting. But there’s still a gap in understanding the process of engagement during co-creation with generative AI tools in information systems (#IS) research that goes beyond improving #input and understanding #output. In our latest paper, to be presented at #ICIS2024 in Bangkok, we dive into this question by examining how humans engage with generative AI application for creative problem-solving from a processual viewpoint. Our study focuses on ChatGPT as an example of generative AI, analyzing how users integrate knowledge, choose when and when not to rely on AI outputs to shape an outcome, and more. By visually mapping these interactions, we aim to build a theory around engagement patterns in AI co-creation and understand its impact on output quality and perception of such tools. Check out our brief introductory video below! Feel free to reach out to me or my fantastic co-authors Charlotte Knickrehm (Chair for Industrial Sales and Service Engineering), Dr. Marleen Voss (ERCIS, University of Münster), and Yngve Kelch (Chair for Industrial Sales and Service Engineering) for more details. Looking forward to a great ICIS 2024 Jason Thatcher, Christy Cheung, Sven Laumer QUT Centre for Future Enterprise QUT (Queensland University of Technology) Dr Shannon Colville QUT Business School