unipro solutions GmbH & Co. KG

Why is the alignment of goals, interests, and the solution of IT projects so important? Mikko Mannila Frends iPaaS

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Who are Eckhart and Mikko? Check out our bios. https://lnkd.in/d4DGd3rS

Our founder and managing director will be speaking tomorrow at Closing the Customer Knowledge Gap: What We Miss in Customer Understanding! Seien Sie morgen dabei. https://lnkd.in/dmmUTtQv

𝘂𝗻𝗶𝗽𝗿𝗼 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 & 𝗙𝗿𝗲𝗻𝗱𝘀 announce strategic partnership to increase success in digital transformation🚀 We are excited to announce a strategic partnership between unipro solutions and Frends Enterprise iPaaS, aimed at delivering more successful and sustainable digital transformation and automation projects. Have you asked yourself before embarking on a digital transformation project what the actual goal of the project is? Is it to reduce costs and increase efficiency? Why is this question important? If you focus exclusively on costs and efficiency, you could overlook the goal of driving innovation and thus creating benefits for end customers. It is not enough to focus solely on the technical aspects of transformation. The true measure of success lies in how well the transformation meets the actual needs of both customers and users. unipro solutions brings its expertise in Jobs to Be Done (JTBD) theory to identify and address these needs effectively, ensuring that the projects not only improve efficiency but also lead to sustainable growth with motivated employees and satisfied customers. Frends, as a leading provider of iPaaS solutions, recognizes the importance of understanding and addressing customer pain points early in the process. This partnership will enable Frends' partners and their clients to leverage unipro solutions' JTBD-based coaching and tools to achieve quicker, more effective project outcomes. Together, we are committed to empowering businesses to excel in their digital transformation journeys, ensuring projects deliver tangible results and higher ROI. Stay tuned for more updates and insights as we embark on this exciting collaboration! You can find more information in our blog post: https://lnkd.in/edQ8Mn9N Francine Fisher, Robert Panholzer, Marco P., Eckhart Boehme, Mikko Mannila

𝘂𝗻𝗶𝗽𝗿𝗼 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 & 𝗙𝗿𝗲𝗻𝗱𝘀 geben strategische Partnerschaft bekannt, um den Erfolg in der digitalen Transformation zu steigern🚀 Wir freuen uns, eine strategische Partnerschaft zwischen unipro solutions und Frends Enterprise iPaaS bekannt zu geben, die darauf abzielt, erfolgreichere und nachhaltigere digitale Transformations- und Automatisierungsprojekte zu ermöglichen. Fragen Sie sich vor einem digitalen Transformationsvorhaben, was das eigentliche Ziel des Projekts ist? Geht es darum, Kosten zu senken und die Effizienz zu steigern? Warum ist diese Frage wichtig? Wenn man sich ausschließlich auf Kosten und Effizienz konzentriert, könnte man das Ziel, Innovationen voranzutreiben und damit Vorteile für Endkunden zu schaffen, übersehen. Sich nur auf die technischen Aspekte der Transformation zu konzentrieren, bedeutet Chancen, die Wettbewerbsfähigkeit zu steigern, zu verpassen. Der wahre Maßstab für Erfolg liegt darin, wie gut die Transformation den tatsächlichen Bedürfnissen von Kunden und Anwendern entspricht. unipro solutions bringt seine Expertise in der Jobs to Be Done (JTBD)-Denkweise ein, um diese Bedürfnisse effektiv zu identifizieren und anzugehen. Dadurch stellen wir sicher, dass die Projekte nicht nur die Effizienz steigern, sondern auch nachhaltiges Wachstum mit motivierten Mitarbeitern und zufriedenen Kunden fördern. Frends, als führender Anbieter von iPaaS-Lösungen, erkennt die Bedeutung an, frühzeitig die Schmerzpunkte der Kunden zu verstehen und anzugehen. Diese Partnerschaft wird es den Partnern von Frends und ihren Kunden ermöglichen, die JTBD-basierten Coaching- und Tool-Lösungen von unipro solutions zu nutzen, um schnellere und effektivere Projektergebnisse zu erzielen. Gemeinsam setzen wir uns dafür ein, Unternehmen zu befähigen, in ihren digitalen Transformationsprozessen zu glänzen und sicherzustellen, dass Projekte greifbare Ergebnisse und einen höheren ROI liefern. Bleiben Sie dran für weitere Updates und Einblicke, während wir diese spannende Zusammenarbeit vorantreiben! Weitere Information finden Sie in unserem Blog-Beitrag (Engl.): https://lnkd.in/edQ8Mn9N Francine Fisher, Robert Panholzer, Marco P. Eckhart Boehme Mikko Mannila

6 Practices - The Key to Sustainable Growth Here is a list of practices that each provide a value-add. Together, they form the key to sustainable growth Progress Mindset ➡️Focus your strategy development on what customers care about. ➡️Adopt the purpose of improving customers’ lives or businesses. ➡️Aspire to be the most helpful provider by developing innovative solutions and supporting needs development and acquisition. ➡️Boost your impact by acting as one company. Customer/User Experience Interviews ➡️Tap into the most direct source of customer needs, motivation, and context. ➡️Rely on an information source you can trust – straight from customers. ➡️Use customer interviews to hear first-hand about their experiences. ➡️Learn from stories to understand the meaning of the customer journey. Interview Itemization ➡️Structure interviews into actionable data points. ➡️Filter out data without a clear meaning. ➡️Maximize utilization of the interview content. ➡️Provide easy access to interview data. Insights Deduction ➡️Create insights from the data points. ➡️Map tasks customer try to accomplish to understand their complexity and purpose. ➡️Understand customers’ pains and gains. ➡️Create empathy with your stakeholders by illustrating customer journeys. Joint Needs Prioritization ➡️Decide what customer needs to take on based on rational decision-making criteria. ➡️Prioritize needs based on their value for customers and your organization. ➡️Assess needs and decide jointly with all relevant stakeholders involved. ➡️Document your decision-making assumptions. Design for Progress ➡️Use the data and insights from your research to inform your strategy. ➡️Create strategy to support the jobs customers want to get done and the customer journey. ➡️Align product and service design, marketing and sales strategies around customer progress. ➡️Become the preferred provider by supporting customer holistically. Learn more at https://lnkd.in/eTa4xh7w

6 Practices - The Key to Sustainable Growth Here is a list of practices that each provide a value-add. Together, they form the key to sustainable growth Progress Mindset ➡️Focus your strategy development on what customers care about. ➡️Adopt the purpose of improving customers’ lives or businesses. ➡️Aspire to be the most helpful provider by developing innovative solutions and supporting needs development and acquisition. ➡️Boost your impact by acting as one company. Customer/User Experience Interviews ➡️Tap into the most direct source of customer needs, motivation, and context. ➡️Rely on an information source you can trust – straight from customers. ➡️Use customer interviews to hear first-hand about their experiences. ➡️Learn from stories to understand the meaning of the customer journey. Interview Itemization ➡️Structure interviews into actionable data points. ➡️Filter out data without a clear meaning. ➡️Maximize utilization of the interview content. ➡️Provide easy access to interview data. Insights Deduction ➡️Create insights from the data points. ➡️Map tasks customer try to accomplish to understand their complexity and purpose. ➡️Understand customers’ pains and gains. ➡️Create empathy with your stakeholders by illustrating customer journeys. Joint Needs Prioritization ➡️Decide what customer needs to take on based on rational decision-making criteria. ➡️Prioritize needs based on their value for customers and your organization. ➡️Assess needs and decide jointly with all relevant stakeholders involved. ➡️Document your decision-making assumptions. Design for Progress ➡️Use the data and insights from your research to inform your strategy. ➡️Create strategy to support the jobs customers want to get done and the customer journey. ➡️Align product and service design, marketing and sales strategies around customer progress. ➡️Become the preferred provider by supporting customer holistically. Learn more at https://lnkd.in/eTa4xh7w

A warm welcome, to unipro solutions, Mikko Mannila! Mikko has been a trusted long-time mentor and sparrings partner. Together, we will rock the world of customer-centricity.

Sharing the insights into the measurable knowledge gains we got from one of our projects. https://lnkd.in/eNtstsZn